Information last verified:
3121 Glanzman Road, Toledo, OH 43614
For more information about senior living options: (844) 490-3973
The staff are incredible and truly care for residents and their families. The environment is safe and residents are happy, with the staff being communicative. Concord Care Center is among the best places to send loved ones, with excellent leadership and caring staff. The staff are amazing, consistently keeping residents well cared for with warmth and compassion. The center is making positive changes, with better teamwork, improved communication, and a stronger focus on quality care. The nursing team is fantastic and helps residents feel in control and confident in their care.
They are the worst in the city and don’t care about anybody. It is a horrible place to send loved ones; a staff member screamed at a resident and water was denied. Calls go unanswered day after day. A resident’s laundry was lost and clothes ruined by bleach; there were no activities; medications were often not ordered; discharge took all day; the social worker did nothing. They refused to have a grievance process and would not return personal property for two weeks. No stars; calls are consistently on hold for 30+ minutes; some nurses have terrible attitudes toward patients and visitors. Nobody answers the phone; calls are hung up. The place is dirty and the staff is rude; a nurse looked like they rolled out of bed and didn’t care. Staff are overworked; there is only one social worker for the entire facility; remodeling and recleaning are needed; resources are lacking. Rude, uncaring staff; they should shut this place down. It is the worst example of incompetence; not recommended to anyone.Concord Care Center Of Toledo is best suited for families who prize genuine, front-line caregiving and a daily culture of attentiveness over showroom aesthetics. This community delivers on relational care: nurses, aides, and activity staff who will know residents by name, respond to needs promptly, and advocate when family members cannot be present. The trade-off is a facility that looks modest and sometimes shows strain from staffing realities. For families prioritizing a home-like atmosphere and staff who consistently exercise bedside kindness, Concord can feel like a trustworthy, if imperfect, home base for a loved one with moderate needs and a preference for humane interaction.
Alternatives should be considered for those who require flawless operational reliability, robust medical oversight, and consistently clean, well-maintained surroundings. Several reviews point to chronic communication gaps, delayed or missed medications, and difficulties reaching staff by phone, which can be critical for someone with multiple chronic conditions. Additionally, some families report high staff turnover, inadequate activity programming, and concerns about laundry and personal belongings. For residents with complex clinical needs, aggressive behaviors, or a priority on spiritual services and structured programming, other facilities may offer more predictable systems and a more polished environment.
On the positive side, Concord's staff are repeatedly described as loving, patient, and responsive; families highlight nurses like Ms. Melissa who are proactive advocates. The presence of de-escalation skills, calm handling of behavioral issues, and an activity director who provides meaningful daily engagement helps residents feel seen and safe. When care teams function well, these strengths can compensate for less-than-stellar aesthetics and imperfect administrative processes. The takeaway is that relational quality can anchor a resident's day even when logistics stumble, which matters deeply for families who fear the harshness of institutional settings.
Decision-making around Concord should include a structured, on-site evaluation. Prospective families should observe a shift to witness how front-line staff interact, ask about the care plan, and verify medication management workflows. It is essential to confirm whether a dedicated social worker exists and how discharge planning is handled, given the reported delays. Inquire about grievance processes, and whether there is access to spiritual services if desired. Also assess how responsive the phone system and administrative office are during a trial period, and whether roommate or private rooms meet the resident's preferences. Concrete examples, such as positive experiences with particular nurses or activity staff, can guide the fit.
Given the polarized feedback, the strongest caution is that outcomes appear highly contingent on staffing consistency and administrative responsiveness. Several reviews recount moments of neglect, missed communication, and frustration with laundry or supply issues; others celebrate a culture of care that makes residents feel valued. The duality signals that Concord can deliver warmth and advocacy in the right hands, but a mismatch between expectations and operations can quickly erode trust. Families should not rely on reputational gloss; instead, insist on a concrete care-and-operations plan, and confirm there is accountability for issues when they arise. If the facility shows a commitment to addressing the pain points even as it leans on the strength of its caregivers, it can still be a compelling choice.
In practical terms, Concord Care Center Of Toledo is a legitimate option for families who want a compassionate, relationship-centered environment and are prepared to monitor operations closely. It is less suitable for those requiring flawless logistics, a pristine environment, or highly reliable administrative processes. If pursuing Concord, set measurable expectations: request a written care plan with explicit response times, confirm medication administration protocols, and schedule periodic progress reviews with administration. For many families, Concord will feel like a place where the heart of caregiving shines through the rough edges; for others, the decision will hinge on whether the risk of operational hiccups outweighs the comfort of a caring staff and a resident-focused culture.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concord Care Center of Toledo is an assisted living community located in Toledo, OH. Our goal is to provide a comfortable and supportive environment for our residents while promoting independence and wellness.
Our community offers a wide range of amenities to enhance the living experience. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV, and access to our computer center. Our dining room provides restaurant-style dining with delicious meals prepared by our skilled kitchen staff. For recreation and relaxation, we have a fitness room, gaming room, small library, and outdoor space for residents to enjoy.
We understand the importance of maintaining a healthy lifestyle, which is why our care services include assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents. We also offer medication management and special dietary restrictions to meet individual needs.
At Concord Care Center of Toledo, we believe in promoting social engagement and mental wellness. We offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for residents to participate in and stay active.
Our community is conveniently located near various amenities that enrich the lives of our residents. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby for easy access.
If you or your loved one are looking for an assisted living community that prioritizes comfort, support, and engaging activities in a convenient location in Toledo, come visit Concord Care Center of Toledo today.
Concord Care Center Of Toledo is located at 3121 Glanzman Road, Toledo, OH 43614 in Lucas County, Ohio
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