Altercare Transitional Care Of The Western Reserve
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5000 Sowul Boulevard, Stow, OH 44224
For more information about senior living options: (844) 490-3973
The staff are very nice, professional, and friendly. Hudson Springs is a beautiful, spotless facility with a welcoming atmosphere. The care is expert, knowledgeable, and consistently attentive. The staff greet residents by name and treat them with respect. The administration is proactive in coordinating care and addressing needs. The nursing and rehab teams are compassionate, attentive, and thorough. Residents and families feel cared for and like family. The facility is well maintained, with clean rooms and well-kept grounds. Therapy services and respiratory care are top-notch. The dining experience is appetizing and well prepared. The atmosphere is safe, clean, and family-friendly, with events that bring the community together.
They describe the facility as the worst place to be and warn others not to send loved ones there. They say the staff is unprofessional and does not care about residents. They report call bells are ignored for extended periods, sometimes over 40 minutes. They note meals are inedible and the water has a medicinal taste. They claim the facility is insecure, with visitors able to walk in unchecked. They describe neglect and lack of basic care, including rooms not cleaned and insufficient bathing assistance. They mention odors in the hallways and dirty, moldy facilities at times. They allege the administration lied about payments and engaged in harassment toward families.This community is best suited for families seeking a transition-focused rehab environment where a warm, professional staff and a clean, welcoming setting are the standout strengths. For short-term post-acute needs - such as after a hospital stay or a stroke - the facility's emphasis on attentive nursing, a proactive therapy team, and a home-like atmosphere can accelerate recovery and reassure families that their loved one is cared for with dignity. The consistently positive notes about friendliness, bedside manner, and the quality of PT/OT indicate a culture that prioritizes residents as people first, which matters greatly for those navigating the delicate shift from hospital to home.
Those who may want to consider alternatives include families prioritizing ironclad consistency and predictability in every shift, or those with heightened concerns about safety, cleanliness, and staffing responsiveness. Several reviews highlight moments of serious lapses - call bells ignored for extended periods, uneven daily cleaning, odor in some halls, and security concerns - that would be red flags for residents who require constant assurance and swift intervention. In addition, accounts of miscommunication or billing uncertainties suggest a need for robust oversight and crystal-clear transparency. For families with higher acuity needs or memories of management gaps, exploring other options or requesting closely monitored trial stays would be prudent.
The community's strongest pros - polite, capable staff; a consistently clean, attractive environment; and strong rehabilitative services - often offset the more troubling reports when the facility is at its best. Visitors frequently describe staff who greet residents by name, engage warmly, and coordinate care across nursing, therapy, and ancillary teams. Therapy programs are repeatedly praised for effectiveness, with residents moving from dependence toward greater independence. Administrators who are accessible and engaged contribute to a sense that care plans are personalized and that problems are addressed visibly and promptly. In such moments, the setting feels genuinely supportive and homey, which can make a meaningful difference in recovery and mood.
Yet the main cons cited - especially when they surface - pose real concerns for families weighing risk. Reported delays in assistance, inconsistent room cleanliness, and occasionally alarming security lapses cast doubt on whether every shift maintains the same standard. Dings on food quality and occasional infections of basic daily operations (like timely dressing changes or bath assistance) remind that staff performance can vary by unit or time of day. The landscape appears to shift with ownership changes and leadership adjustments, leaving prospective residents with a question: will today's experience resemble the high-profile praise or the sharper criticisms seen in some reviews? Acknowledging this variability is essential in decision-making.
Practical due-diligence steps should anchor any decision. Schedule a multi-visit tour across different times and days, and request to speak with the administrator, the director of nursing, and direct care staff on the floor. Observe call-light response times during peak periods, assess room and hall cleanliness, and sample a meal to gauge quality and accommodating options. Interview current residents and family members about consistency of care, and review the latest state inspection reports and any recent corrective actions. Ask for a concrete plan of care for rehab goals, and confirm the cadence of therapy sessions, medication management, and family involvement in care conferences. If possible, inquire about a short-term trial stay to evaluate fit before committing long term.
Overall, Altercare Transitional Care of the Western Reserve (and its successor, Hudson Springs) presents a compelling option for families prioritizing a high-quality rehab experience in a bright, well-maintained setting with genuinely caring staff. It is a facility that can deliver exceptional outcomes when leadership, staffing, and daily operations align, particularly in the rehab and post-acute arena. However, prospective families should filter through the mixed experiences documented in reviews by conducting due diligence focused on current floor-level performance, staffing stability, and clear communication channels. For those able to verify consistent care standards and actively monitor progress, this community can be a strong, trustworthy ally in the journey back to independence. For others, especially those with persistent safety or care-concerns, exploring alternatives with a proven track record of uniform responsiveness may be the wiser path.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Altercare Transitional Care of the Western Reserve in Stow, OH is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV for entertainment, access to community-operated transportation for errands or outings, a computer center for staying connected with loved ones, and a fully furnished living space for maximum comfort. There is also a gaming room, small library, and outdoor garden area where residents can relax and socialize.
The dining experience at Altercare is exceptional, with restaurant-style dining offering delicious and nutritious meals prepared by skilled chefs. There are options available for individuals with special dietary restrictions.
Care services provided by Altercare include 24-hour call system and supervision to ensure round-the-clock support and assistance. Trained staff members are available to help with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers specialized care for individuals on diabetes diets and mental wellness programs.
Residents have access to various activities designed to promote social engagement and overall well-being. Concierge services are available to assist with planning day trips or resident-run activities within the community. Additionally, there are scheduled daily activities such as fitness programs to keep residents active and engaged.
The location of Altercare is convenient with cafes, parks, pharmacies, physicians' practices, restaurants, places of worship,and hospitals all in close proximity.
Overall, Altercare Transitional Care of the Western Reserve in Stow provides a comfortable living environment with comprehensive care services and ample amenities to ensure a high quality of life for its residents.
Altercare Transitional Care Of The Western Reserve is located at 5000 Sowul Boulevard, Stow, OH 44224 in Summit County, Ohio
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