Altercare Transitional Care Of The Western Reserve is a nursing home community in Stow, OH.
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Altercare Transitional Care Of The Western Reserve in Stow, OH
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5000 Sowul Boulevard, Stow, OH 44224
For more information about senior living options: (866) 208-4318
Residents and visitors repeatedly mention a very clean facility.
Many reviewers describe a consistently clean building, including clean rooms and a lack of strong odors. Several also connect that cleanliness with safety and a well-kept environment. A smaller number of reviewers report cleanliness concerns such as dirty floors, dirty bedding, or odors on specific halls.
Reviewers frequently describe staff as welcoming, kind, and responsive to needs.
Across many reviews, families and visitors say staff greeted them warmly, answered questions, and helped visitors feel comfortable. Multiple reviewers also say care teams were attentive and worked in a way that felt supportive to residents and families. The most negative reviews still mention some individual staff members who cared, even while criticizing day-to-day responsiveness and management.
Some residents describe long waits and basic-care gaps.
While many reviewers praise care and say nurses and therapists were there when needed, other reviews raise serious concerns about timeliness. Complaints include medication and water delays, call buttons not being answered for extended periods, and not receiving help with care tasks without family follow-up. Others describe unresolved issues with dressings and lab work requests, with outcomes that led to escalation to a hospital.
Dining gets both praise for quality and concern for variety.
Several reviewers talk about dining in positive terms, including that meals look good, dining selection is better than expected, and food was appetizing. At the same time, other reviews criticize meal variety and options, describing limited choices or trouble getting alternate meals. The community also offers special-diet dining, including diabetes-oriented and other dietary-restriction plans.
Residents and visitors describe regular activities that encourage social time.
Multiple reviews mention organized events such as monthly gatherings and activities like Bingo. Others describe an atmosphere that feels communal, where residents socialize and families are welcomed. One review also notes that there are daily structured activities, aligning with residents being kept engaged.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Akron-Canton Regional (20 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesAltercare Transitional Care Of The Western Reserve is located at 5000 Sowul Boulevard, Stow, OH 44224 in Summit County, Ohio
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