Allen View Healthcare Center

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Allen View Healthcare Center

2615 Derr Road, Springfield, OH 45503

For more information about senior living options: (844) 490-3973

3.3 from 4 reviews
5 stars
1
4 stars
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The therapy wing at Heartland of Springfield is very well kept, clean, and orderly.
  • pro The staff members are kind, patient, and understanding of the residents' needs.
  • pro The facility staff appeared pleasant and willing to help and answer questions.
  • pro Overall experiences at Heartland of Springfield have met most expectations.

Cons

  • pro Heartland of Springfield did not provide good care for residents, as evidenced by a father being left in the same clothes for days without proper hygiene.
  • pro The nursing home was too crowded to provide necessary therapy for residents.
  • pro Nurses took too long to respond to call lights due to insufficient staffing.
  • pro Rooms often smelled of urine, indicating poor cleanliness.
  • pro Residents were left alone for hours without access to call lights when room doors were closed.
  • pro A daughter expressed concern that her mother's room frequently reeked of urine and needed immediate attention.
  • pro There was a desire for more individualized care shown to residents, suggesting a lack of personalized attention from staff.

Review

Heartland of Springfield, a nursing home that has received mixed reviews from families of residents, showcases the contrasting experiences that can arise when placing loved ones in long-term care. The facility's quality of care and attention to detail has come under scrutiny from some family members, while others have expressed satisfaction with their experiences. This dichotomy creates a challenging landscape for prospective residents and their families who are seeking a nurturing environment for elderly relatives.

One review paints a troubling picture of neglect at Heartland of Springfield. A concerned family member recounted distressing observations about their father's care during his stay at the facility. They reported that he was left in the same clothes for days on end and did not receive adequate washing or personal hygiene assistance. It appeared that the home struggled with overcrowding, which impeded the delivery of necessary therapy services for residents in need. More alarming was the claim that call lights were often ignored due to insufficient staffing levels, leaving residents without timely assistance during critical moments. The reviewer was particularly dismayed by persistent odors in the rooms, specifically mentioning a smell of urine that contributed to an unwelcoming atmosphere.

In stark contrast to this experience, another reviewer shared a more positive account regarding their mother's short stay at Heartland of Springfield. Although they noted that the facility lacked a dedicated memory care unit—potentially limiting options for certain residents—the overall impression was largely favorable. The therapy wing was described as clean, orderly, and well-maintained, creating an environment conducive to rehabilitation and recovery. Most notably, staff members received praise for their demeanor; they were characterized as kind, patient, and understanding of individual resident needs during a time when compassion is paramount.

However, even within these positive reviews, there were hints of concern regarding individualized attention to residents' needs. One family member acknowledged having experienced some issues concerning their mother’s care but still felt that the overall service met most expectations. Despite this sentiment, they highlighted an urgent issue: their mother's room frequently reeked of urine—a signifier that cleanliness standards must be raised immediately. Such problems suggest inconsistencies in how individual needs are assessed and managed across different units within Heartland.

A recurring theme among reviewers was the responsiveness of staff when it came to communication and support; many noted pleasant interactions with caregivers who seemed eager to assist with queries and concerns. Yet, despite being friendly and accommodating—qualities essential for creating rapport between staff and families—the issue of timely response remained problematic in terms of call light use throughout the facility.

Ultimately, while there are commendable aspects associated with Heartland of Springfield—such as its cleanliness in certain areas and caring staff members—these positives do not entirely mitigate serious complaints regarding resident care shortcomings or systemic challenges tied to staffing levels. The disparity between experiences invites additional scrutiny into operational practices at nursing homes like Heartland. Families entrusting facilities with loved ones’ well-being deserve consistent quality care marked by attentiveness to personal hygiene and responsive support systems.

For prospective families considering placement options for elderly relatives requiring nursing home services, these mixed reviews should serve as both cautionary tales and points for discussion during facility tours or interviews with administrators. The balance between commendation and criticism found within these personal accounts underscores the importance of thorough research before making such significant decisions affecting loved ones' lives in their twilight years.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • James M Cox Dayton International (23 miles away) James M Cox Dayton International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Allen View Healthcare Center in Springfield, OH is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can get pampered and feel their best. They can also enjoy their favorite shows with cable or satellite TV in their fully furnished private rooms. Community-operated transportation is available for outings and appointments, and there is also a computer center for those who want to stay connected.

Meals are served in the elegant dining room with restaurant-style dining, accommodating special dietary restrictions if needed. Housekeeping services keep the living spaces clean and tidy, and move-in coordination ensures a seamless transition for new residents.

For recreation, residents have access to a fitness room for exercise, as well as a gaming room and small library for entertainment. Outdoor space and gardens provide a peaceful environment to relax and enjoy nature. Planned daily activities, resident-run activities, and fitness programs keep residents engaged and socially active.

The healthcare center provides various care services including 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary needs like diabetes diets are taken into consideration when preparing meals. A mental wellness program helps promote emotional well-being among residents.

Convenience is another highlight of Allen View Healthcare Center with nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters all within close proximity. Additionally, transportation arrangements can be made for both medical appointments and non-medical outings.

Overall, Allen View Healthcare Center offers luxurious assisted living accommodations along with comprehensive care services to ensure that residents can live comfortably while receiving the support they need.

Nearby Places of Interest

Physicians

  • Springfield Family Practice (0.1 miles)
  • Springfield Gastroenterology (0.3 miles)
  • Annamraju Ananth MD (0.3 miles)
  • Quest Cardiology (0.3 miles)
  • Kamel Abraham MD (0.4 miles)
  • Springfield General Surgery (0.4 miles)
  • Ob/Gyn (0.5 miles)

Places of Worship

  • Southern Baptist Convention (0.2 miles)
  • Cornerstone Baptist Church (0.9 miles)
  • Grace Covenant Fellowship (1.3 miles)
  • Maplewood Church of the Nazarene (2.8 miles)
  • New Moorefield United Methodist Church (4.5 miles)

Hospitals

  • Springfield Urology (0.3 miles)
  • Mercy Medical Center (1.7 miles)
  • Springfield Regional Imaging Center (1.7 miles)
  • Clark County Mental Health (2 miles)
  • Springfield Regional Cancer Center (2.5 miles)
  • Springfield Regional Medical Center (2.5 miles)
  • Ohio Institute of Cardiac Care (2.8 miles)

Restaurants

  • Pizza Hut (0.5 miles)
  • Lee's Famous Recipe Chicken (0.8 miles)
  • Little Caesars Pizza (0.9 miles)
  • Wendy's (1 miles)
  • Burger King (2 miles)
  • Hickory Inn (2 miles)
  • Subway (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (1.6 miles)
  • Whitacre's Pharmacies (1.7 miles)
  • Harding Road Pharmacy (1.7 miles)
  • Madison Avenue Pharmacy (2.1 miles)
  • Whitacre Pharmacy (2.2 miles)
  • Meijer Pharmacy (2.5 miles)

Cafes

  • Tim Hortons (1.4 miles)
  • Coffee Expressions (2.1 miles)
  • Tim Hortons (2.4 miles)
  • Starbucks (2.6 miles)
  • Tim Hortons (3.3 miles)

Parks

  • CJ Brown Playground (1.9 miles)
  • Moorefield Family Park (2.8 miles)

Theaters

  • Cinema 10 (2.8 miles)

Frequently Asked Questions

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