Shiloh Springs Care Center

Pros

• The staff at the care center address any issues and are kind and caring.
• The facility is cleaner than other facilities seen and would be recommended.
• The residents consider the facility their home and everyone there is like family.
• The staff at Shiloh Springs Care Center are personable and responsive to concerns.
• Capital Health brought improvements when they took over, according to some reviews.
• Some residents appreciate the ability to communicate with staff about any problems or complaints.
• The facility has a three-floor setup with connected apartments, providing a sense of community.

Cons

• The staff at the care center is not personable.
• They don't give my father water when he asks for it or it takes over an hour to get it.
• The small portions of food provided are a constant complaint from my father.
• The bed in the facility creeks and has a spring that pokes him in the back.
• The staff keeps bringing my father milk even though he's allergic and it's clearly stated on his sheet.
• The call button in my brother's room doesn't work, leaving him unable to get assistance.
• Staff members do not go into the rooms to check on patients, as observed by listening outside the rooms.
• Since new management took over, Shiloh Springs nursing care has gone downhill rapidly, with unhealthy food options and cost-cutting measures affecting residents' well-being.
• Bugs were present in my mom's apartment and the broken front door was never fixed promptly.
• The heating system in my mom's room was faulty, causing excessive moisture and making her feel cold all the time, but it was not fixed adequately by the staff.

Review

Shiloh Springs Care Center, located just five minutes from a residential area, has received mixed reviews from residents and their families. While some individuals have had positive experiences and consider the facility to be like a family, others have expressed concerns about the quality of care provided.

One family member expresses frustration at the treatment her father receives on a daily basis. She claims that her father is given very small portions of food and often has to wait over an hour for water when he requests it. Additionally, she mentions that his bed creeks and has a spring that pokes him in the back, causing discomfort. Despite highlighting these issues, she questions why such treatment is allowed for humans and believes that the facility should be reported to the authorities.

Another family member shares a concerning incident involving her brother's recent stay at Shiloh Springs Care Center. Her brother called for assistance because he cannot get up without help, but nobody responded due to a malfunctioning call button. The family member was standing outside his room while speaking with him on the phone, confirming that no aid was provided. This raises questions about how residents are expected to receive timely assistance when needed.

On the contrary, there is one positive review praising the facility as a great place where everyone feels like family. The staff is described as kind and caring, always addressing any concerns raised by residents. Furthermore, this reviewer emphasizes that Shiloh Springs Care Center is cleaner compared to other facilities they have seen.

However, another reviewer expresses dissatisfaction with the decline in quality since Capital Health took over in 2017 and brought in a new manager named Mr. Babur. They claim that healthy food options have been replaced with unhealthy ones, potentially leading to hunger and malnutrition among residents. Additionally, air conditioning in the hallways has been reduced for nurses' convenience but results in them sweating profusely when attending to patients. The scheduling changes implemented by management are viewed as cost-cutting measures, which raises concerns about the impact on residents' care.

Lastly, a family member recounts their disappointment with the living conditions in the facility. They highlight issues such as bugs entering their loved one's apartment and a broken front door that was never addressed. The heating system is also criticized for producing excessive moisture, making the room feel like a sauna and causing constant coldness for the resident. In general, the staff is said to be slow in responding to requests and rarely fixes issues promptly. Furthermore, this individual believes that the cost of the facility does not align with the level of service provided.

In conclusion, Shiloh Springs Care Center has received mixed reviews from individuals who have personal experiences with the facility. While some praise its familial atmosphere and cleanliness, there are significant concerns regarding food quality, maintenance issues, staff responsiveness, and management decisions that potentially compromise resident care. These reviews highlight important considerations for individuals seeking long-term care options for themselves or their loved ones.

Physicians

• Kimberly Bethel-Murray MD (1.4 miles)
• Health Alternatives Associates (2.8 miles)
• Northwest Dayton Eye Care DRS POWELL JAMBOR and Associates (2.8 miles)
• Allergy & Asthma Center Of Dayton (2.9 miles)
• Primed Physicians (2.9 miles)
• Dayton Lung & Sleep Medicine (2.9 miles)
• Michael Verdon, Do, Facos (2.9 miles)

Pharmacies

• CVS Pharmacy (2.9 miles)
• Rite Aid (3.1 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Meijer Pharmacy (3.2 miles)
• Kroger Pharmacy (3.2 miles)
• CVS Pharmacy (4 miles)

Restaurants

• McDonald's (3 miles)
• Chipotle Mexican Grill (3.1 miles)
• McDonald's (4.7 miles)
• Wings Sports Bar & Grill (5.8 miles)
• McDonald's (5.9 miles)
• Chick-Fil-A (6 miles)
• Red Lobster (6.2 miles)

Cafes

• Panera Bread (3.1 miles)
• Starbucks (3.1 miles)
• Winans Chocolates + Co (7.2 miles)
• Press (7.6 miles)

Hospitals

• Miami Valley Hospital (3.7 miles)
• Englewood Health Center (4.1 miles)
• Va Medical Center (5.4 miles)
• Grandview Medical Center (6.3 miles)
• Miami Valley Hospital (6.4 miles)
• Premier Health Partners (7.1 miles)
• Dayton Children's (7.8 miles)

Parks

• Centennial Park (3.9 miles)
• Deweese Park (5.3 miles)
• Kettering Field (6.5 miles)
• Golden Gate Park (6.6 miles)
• RiverScape MetroPark (7.1 miles)

Places of Worship

• Grace United Methodist (5.6 miles)
• Mount Carmel Missionary Baptist Church (6.1 miles)

Transportation

• DAY Baggage Claim (7.1 miles)
• Dayton International Airport (DAY) (7.2 miles)
• Garlitz Taxidermy (7.4 miles)
• Dayton Yellow Cab (7.6 miles)
• Stevens Aviation (7.7 miles)
• Aviation Sales (7.8 miles)
• U-Haul Moving & Storage (7.9 miles)