Sheyenne Care Center
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979 Central Avenue N, Valley City, ND 58072
For more information about senior living options: (844) 490-3973
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These reviews paint a picture of a facility that inspires deeply mixed feelings. For some families, Sheyenne Care Center in Moorhead became a place of solace and compassionate care at the end of life. One reviewer recalled that their mother was treated "so much better than the assisted living place" she had suffered in previously, highlighting welcoming admission staff, a head nurse on the floor who was "awesome," and a team of nurses and aides who could be described as good to exceptional. The activity staff and maintenance crews also earned praise, and the writer expressed real gratitude that their mom spent her last month there with care and attention. In that account, the overall tone is deeply positive, underscoring small acts of kindness, professionalism, and a sense that the staff cared.
Another reviewer echoed that sentiment with strong praise for care, cleanliness, and an attractive facility. They described staff as friendly and helpful and even went as far as to say they would highly recommend the home. Yet, even within these warm statements, the undercurrent of a larger conversation about the facility's environment and operations remains, as others raise concerns about administrative decisions, staffing levels, and how residents and families are treated at the top of the organization.
In contrast to the glowing reviews, there are sharp and persistent criticisms. One person wasn't shy about their reaction: "I wouldn't put my worst enemy in this home." That bit of wording signals a strong, unequivocal negative experience, and it is reinforced by other comments about staff behavior and management style. Some reviewers describe staff as rude to patients and management as rude, with residents not receiving the attention they need and a sense that staff simply "don't care." Those remarks emphasize perceived gaps in attentiveness, empathy, and day-to-day consistency on the floor.
A recurring and troubling theme involves bed bugs. At least one reviewer alleges that the facility had a bed bug problem, starting on the third floor in late 2022 to early 2023, with issues allegedly persisting into 2024, and reports of bites among travel staff and guests. This claim stands in stark contrast to the more positive notes about care and cleanliness from other reviewers and raises serious questions about pest management and infection control practices.
Administrative leadership is a focal point for many of the criticisms. One reviewer specifically calls out Craig Christianson, the administrator, suggesting that the administrator should refrain from weighing in on ratings and should instead focus on constructive changes. There is a broader sense among some critics that "the top" needs to do more to support the floor staff and ensure a workable working environment. A recurring thread in these criticisms is that while there are "many hard-working staff," the problems seem to originate at the administrative level, where change feels slow or resisted.
Communication and staffing adequacy emerge as additional concerns. Several reviews point to a lack of staff members such as CNAs and nurses, which leads to long wait times when call lights are activated or residents are left waiting at dining tables. The inconsistency in communication about patients' doctors' orders and the overall coordination among care team members are cited as significant areas needing improvement. While some praise the facility's commitment to rehabilitation and to helping residents move back home, others worry that the care provided is hampered by systemic issues that affect everyday experiences in the home.
On the other hand, there are equally strong endorsements of the facility's rehabilitative philosophy and its potential when well supported. One reviewer notes that Sheyenne Care Center does "so much more than help people through end of life," positioning it as a place focused on rehabilitation with a path back to home. Another positive voice describes the staff as professional and caring, with administration described as forward-thinking and responsive. In these accounts, the leadership's vision and the earnest dedication of many workers stand out as a clear strength, suggesting that the facility has real capacity for excellent care when functioning well at all levels.
Taken together, the reviews present a facility with notable highs and notable lows. The care given to individual residents - especially in their final days - can be described as compassionate and attentive by several families, and the facility is praised for its cleanliness, appearance, and certain staff members' warmth and dedication. At the same time, other families report troubling experiences related to administrative rigidity, staffing shortages, rude behavior, and communication failures. The bed bug claim, if accurate, adds a troubling dimension to concerns about safety and quality control.
For anyone considering Sheyenne Care Center for a loved one, these perspectives suggest a nuanced decision: there are clearly dedicated caregivers and a genuine commitment to residents' well-being in many cases, but there are also systemic issues that can impact day-to-day experiences. It may be helpful to visit the facility, talk to current residents and families, and ask questions about staffing levels, how orders are communicated among teams, and what measures are in place to address pest control and resident feedback. Only through direct conversation and a complete tour can families gauge whether this home aligns with their expectations for care, communication, and leadership.
Sheyenne Care Center in Valley City, ND is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can get pampered and maintain their appearance. Each resident can enjoy cable or satellite TV in their fully furnished living space.
Transportation needs are taken care of with community-operated transportation services, which can be arranged for non-medical purposes as well as transportation to doctor's appointments. For the convenience of residents, there is also a computer center and Wi-Fi/high-speed internet available.
Meals at Sheyenne Care Center are served in a restaurant-style dining room, offering delicious food prepared by the staff who cater to special dietary restrictions such as diabetes diet or other specific requirements. Residents can also socialize and relax in the dining area or enjoy some fresh air in the outdoor space or garden.
Care services provided include 24-hour call system and supervision for added security, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents stay on track with their medications. A mental wellness program is available to support the emotional well-being of residents.
To keep residents entertained and engaged, Sheyenne Care Center offers a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community provides a small library and gaming room for leisurely pursuits.
The location of Sheyenne Care Center offers proximity to various amenities like cafes, parks, pharmacies, restaurants, places of worship nearby. Additionally, there is one hospital alongside one physician in the vicinity making healthcare easily accessible.
Overall, Sheyenne Care Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting an active lifestyle through numerous amenities and engaging activities.
This area of Valley City, North Dakota is a vibrant and convenient location for seniors looking for a peaceful yet active community. With a variety of places of worship nearby, including Episcopal Church All Saints and Trinity Lutheran Church, residents have ample opportunities for spiritual fulfillment. The neighborhood also offers easy access to pharmacies like Central Avenue Pharmacy and Valley Drug, ensuring that healthcare needs are met efficiently. For socializing and dining options, there are charming cafes such as Alley Beans and restaurants like Viking Room and Pizza Corner Restaurant within walking distance. Additionally, Mercy Hospital and Essentia Health-Valley City Clinic provide quality medical care in close proximity. The beautiful Chautauqua Park is perfect for leisurely strolls and enjoying the outdoors. Overall, this area offers a well-rounded lifestyle for seniors looking to settle in Valley City.
Sheyenne Care Center is located at 979 Central Avenue N, Valley City, ND 58072 in Barnes County, North Dakota
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