Pruitthealth-Sealevel

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Pruitthealth-Sealevel

468 Highway 70 East, Sealevel, NC 28577

For more information about senior living options: (844) 490-3973

3 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Pruitthealth-Sea Level are reasonably responsive to phone calls and inquiries, providing accessible communication for families.
  • pro The facility employs a dedicated social worker, financial person, and activities director who contribute to the overall care of residents.
  • pro While the building is old, the reviewer did not feel that it was unsafe, indicating a level of comfort with the environment.
  • pro The nursing techs and physical therapist provided care to the brother during his stay, demonstrating a commitment to hands-on support.
  • pro The reviewer acknowledges that their brother was initially placed in a private room, reflecting some level of consideration for his comfort.

Cons

  • pro The facility was slow to initiate and inconsistent with physical therapy for the brother, hindering his recovery progress.
  • pro They failed to advocate effectively for the continuation of necessary physical therapy when insurance denied coverage.
  • pro The staff did not submit separate claims for physical therapy to the insurance company, demonstrating a lack of knowledge regarding insurance processes.
  • pro The brother was moved from a private room to a semi-private room without any consultation or preference from the family.
  • pro There seemed to be a focus on accommodating Medicaid patients rather than providing comprehensive care for individuals with private insurance.
  • pro Communication about changes in care and room assignments was lacking, leading to frustration and confusion for the family.

Review

Pruitthealth-Sea Level has been a complex experience for my brother over the past eight weeks, marked by both positive elements and significant challenges that have raised concerns about the facility's ability to cater to his rehabilitation needs. The staff members I've interacted with—particularly the social worker, financial person, and activities director—have demonstrated a reasonable level of responsiveness to phone calls and inquiries. Their willingness to communicate is commendable and offers some reassurance during an otherwise stressful time. However, the overall quality of care delivered at this facility is overshadowed by systemic issues regarding patient advocacy and adherence to therapy protocols.

One notable aspect of my brother’s care has been his interaction with nursing techs and a physical therapist in the early stages of his stay. While it was encouraging that these professionals were available, I soon learned that consistency in their availability proved to be a pressing issue. My brother did not receive daily transfers to his wheelchair as he should have, which hindered his progress toward recovery. Regular mobility is essential for rehabilitation, yet this critical need seemed to fall through the cracks in Pruitthealth-Sea Level's system. The inconsistency further compounded when it became apparent that physical therapy was not only delayed but also unclear regarding its continuation beyond initial assessments.

The situation worsened when insurance coverage complications arose. After the insurance company denied coverage for skilled nursing services alongside activities of daily living care, Pruitthealth-Sea Level made a troubling decision: they discontinued my brother's physical therapy without appropriate discussion or clear rationale. This was particularly distressing given how vital physical therapy is for someone in my brother’s condition—a necessity that seemed lost on the facility staff. Moreover, it was alarming to discover that they had not submitted claims for physical therapy separately from overall facility charges, which may have offered another avenue for approval from the insurance company.

The apparent lack of knowledge among staff regarding how best to navigate insurance requirements left us feeling unsupported during an already challenging situation. It seems that Pruitthealth-Sea Level may have developed a routine of accommodating patients primarily reliant on Medicaid reimbursements rather than advocating robustly for each patient's unique needs within different insurance frameworks. This assumption could inadvertently sideline individuals who require more personalized approaches based on their specific circumstances and recovery goals.

In terms of accommodation, my brother initially enjoyed residing in a private room—likely due to existing insurance coverage—but soon found himself moved into a semi-private room after coverage changes occurred without any prior discussion or consultation with our family. This sudden transition raised questions about communication practices within the facility; there was no inquiry about our preferences or consideration for alternative arrangements before this decision was made unilaterally by management. Being moved without consent can add emotional strain during an already vulnerable phase in one's healing process.

To sum up, while there are some responsive individuals working at Pruitthealth-Sea Level who genuinely seem invested in aiding residents such as my brother, systemic issues pertaining to patient advocacy remain concerning. These include inadequate attention paid towards necessary therapies essential for maintaining health progress as well as poor communication regarding changes in accommodations influenced by fluctuating insurance conditions. Overall, these factors underscore a deeper need for facilities like this one to enhance their operational protocols surrounding patient care and advocacy efforts meaningfully so they can better serve those striving toward recovery.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth-Sealevel in Sealevel, NC is an assisted living community that offers a wide array of amenities for its residents' comfort and convenience. The community provides a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment. Additionally, there is community-operated transportation available to help residents get around town.

For those interested in technology, there is a computer center with internet access, and Wi-Fi/high-speed internet is available throughout the community. Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining and accommodates special dietary restrictions. Housekeeping services are provided to ensure that the living spaces remain clean and tidy.

Pruitthealth-Sealevel also has various recreational facilities such as a fitness room for physical exercise and a gaming room for leisure activities. Outdoor spaces provide residents with opportunities to enjoy nature, and there is even a garden where they can tend to plants if desired. For those who prefer quieter pursuits, there is a small library where they can engage in reading and relaxation.

The community places emphasis on wellness with its wellness center offering various programs and services to promote mental well-being. Transportation arrangements are available both for non-medical purposes and for attending doctors' appointments.

In terms of care services, Pruitthealth-Sealevel ensures that 24-hour call systems and supervision are in place to enhance safety and security. Highly trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their required medications on time.

Social engagement is encouraged through concierge services, resident-run activities, scheduled daily activities, fitness programs, and planned day trips organized by the community.

Overall, Pruitthealth-Sealevel offers an ideal environment where seniors can enjoy comfortable accommodations, receive quality care services tailored to their individual needs, participate in enriching activities, and connect with a vibrant community of peers.

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