Accordius Health at Mooresville

Pros

• The facility is clean and the grounds are well-maintained, creating a pleasant environment for residents.
• The food served at Accordius Health at Mooresville has received positive remarks for its quality.
• The staff members have been described as friendly and helpful, contributing to a supportive atmosphere.
• There are various activities offered, such as bingo and movie nights, providing residents with engaging options during their stay.
• Lynn Napoli, the Director of the Facility, was praised for her caring attitude and willingness to address families' concerns during the admission process.
• Some staff members are recognized for their kindness and making both residents and visitors feel like family.
• The physical therapy gym available at the facility provides essential rehabilitation support for residents recovering from injuries or surgeries.

Cons

• The facility is short-staffed, leading to long wait times for assistance and care.
• Communication with staff is poor, resulting in delays and misinformation regarding patient care.
• The quality of food served is consistently described as unappetizing and inedible.
• Residents often experience neglect, such as extended waits before receiving help for basic needs like using the bathroom.
• Many staff members appear indifferent or lack proper training, leading to careless treatment of residents.
• There are frequent issues with medication management, including over-medication and inadequate documentation.
• The environment feels more like a hospital than a rehabilitation facility, contributing to an unpleasant atmosphere for both residents and visitors.
• Families report difficulty in transferring loved ones out of the facility and responsiveness from administration has been unsatisfactory.

Review

Overview of Accordius Health at Mooresville: A Mixed Bag of Experiences

Accordius Health at Mooresville, a rehabilitation facility, presents a stark contrast in the experiences reported by its residents and their families. While some praise the physical environment, including well-maintained grounds and cleanliness, others express serious concerns over the quality of care and staffing shortages that have marred their experience. Visitors have noted that while activities like bingo and movie nights are available, they often do not offset issues with communication and accessibility to caregivers.

A recurring point in several reviews is the high cost associated with staying at Accordius Health. Despite positive impressions of food quality and staff friendliness, many believe that the price tag—often cited as around seven thousand dollars a month—is simply not justified given the challenges faced. Those who attempted to call for assistance frequently encountered long wait times on hold or unavailability when needing guidance about their loved ones’ care. Some even resorted to peeking through windows to locate nurses to gain entry into the building—a scenario described as uncomfortable and disheartening.

The reception from management appears mixed; while some individuals had favorable interactions with staff like Lynn Napoli, who was praised for her helpfulness during admission discussions for family members, others described experiences riddled with frustration. Individuals like David, the current administrator, were criticized for providing excuses rather than solutions when it came to problems such as delayed showering schedules or inadequate medical responses. The inconsistency in quality seems prevalent across different accounts of care received by loved ones residing at Accordius.

Some reviewers shared harrowing personal stories about neglectful situations within the facility. One resident recounted being forced to wait excruciatingly long periods—sometimes over an hour—for assistance after pushing a call light for help in using the restroom. Complaints about insufficient personnel led to delays in necessary aid such as pain medication delivery and basic hygiene needs being unmet on numerous occasions. Such long waits raise significant concerns regarding patient safety and dignity within Accordius’s implied commitment to care.

Food quality emerged as another vital point of contention among reviewers who frequently found meals unsatisfactory—sometimes resembling unappetizing dishes such as rubbery eggs or cold prepackaged foods left unattended overnight. Families expressed worry not only about how unappealing meals might affect their loved ones' appetite but also about overall nutritional standards maintained by staff managing dietary needs.

Staff turnover was also highlighted across various narratives; families voiced concerns over changing CNAs (Certified Nursing Assistants) weekly without adequate training resulting in poor-quality interactions with patients needing emotional support during recovery periods. Reviewers suggested that this instability might hinder continuity of care vital for older adults recovering from surgeries or major health events, ultimately impacting their healing journey negatively.

In summary, while there are positive notes regarding certain staff interactions and facility conditions at Accordius Health at Mooresville, numerous red flags concerning staffing levels, communication failures, food quality, delays in care provision, administrative accountability issues continue leading clients away from considering this facility an optimal choice for rehabilitation services. Potential residents and their families should weigh these conflicting reviews seriously before making crucial decisions regarding post-hospital placement options.

Physicians

• All Generations Audiology (0.3 miles)
• Piedmont Healthcare (0.4 miles)
• Southern Family Medicine (0.6 miles)
• Tall Oaks Family Practice (2 miles)
• Primary Care Associates (3.6 miles)
• Center For Pediatric & Adolescent Medicine (3.6 miles)
• Northlake Neurology (3.6 miles)

Pharmacies

• Healthsmart Pharmacy (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Crp USA (3.2 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6.3 miles)

Cafes

• Urban Grind Roasters - Artisan Coffee (0.9 miles)
• Clutch Coffee Bar (2.6 miles)
• Starbucks (3.6 miles)

Places of Worship

• First Presbyterian Church (1 miles)
• St Therese Catholic Church (2.9 miles)
• Liberty Baptist Church (3.6 miles)
• Cove Church (4.4 miles)

Restaurants

• Culver's (3.1 miles)
• Olive Garden (3.1 miles)
• Cracker Barrel (3.7 miles)
• Eddie's on Lake Norman (3.9 miles)
• McDonald's (3.9 miles)
• Famous Toastery (4.2 miles)
• Duckworth's Grill & Taphouse Mooresville (4.2 miles)

Theaters

• AmStar 14 - Mooresville Theatre (3.4 miles)

Parks

• Glen Oak Green Park (8.6 miles)
• Lake Norman State Park (10 miles)
• Blythe Landing Park (11.7 miles)
• Richard Barry Park (13.2 miles)
• Dorton Park (13.6 miles)

Hospitals

• Novant Health Huntersville Medical Center (12.4 miles)

Transportation

• Concord Regional Airport (JQF) (USA) (14.1 miles)