Fair Haven Of Forest City
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830 Bethany Church Road, Forest City, NC 28043
For more information about senior living options: (844) 490-3973
The overall experience at the facility has been good for the relative. The Occupational Therapy staff was focused and professional. Most Certified Nurse's Aides (CNAs) do a great job despite being overworked. The facility is generally clean, contributing to a positive environment for residents. The relative is overall happy living at the facility, indicating some satisfaction with their care and surroundings. Daily therapy contributed to the relative’s improvement during their stay.
The food service consistently provides items that are not allowed on the patient's strict diet ordered by Dr. Whitworth. The third shift CNA refused to change the soiled diaper, stating it could be used multiple times before changing. There is a significant delay in response time to call buttons, averaging 30-55 minutes even with a relative present. Patient care by Certified Nurse's Aides is inconsistent, with tasks like cleaning dentures frequently being neglected. An open sore on the patient's buttock went unnoticed for three days before discharge, reflecting inadequate monitoring. Staff became defensive when clothing was reported lost and placed blame on family members for not labeling items properly. The private room shared a toilet with another room, which had maintenance issues including a cracked tank cover and stained floors. Potholes at the entrance of the driveway and insufficient parking force visitors to park on grass, indicating neglect of facility upkeep. Overall experience was disappointing despite some improvement from therapy; management lacks effective procedures for training and supervision.The reviews regarding the care provided at the facility highlight both positive experiences and significant areas of concern that merit attention. The overall sentiment expressed by family members is that while their relatives have shown improvements, certain aspects of patient care and facility operations require substantial improvements.
One consistent theme throughout the reviews is the issue with dietary management. There are complaints about the food service continually providing meals and liquids that do not comply with physician orders. Specifically, Dr. Whitworth has mandated a strict diet for one relative, yet it appears this guidance is not being followed consistently, leading to frustration among family members who often resort to bringing in appropriate food themselves. The adherence to medical directives regarding diet is fundamental, particularly in facilities catering to vulnerable populations, and lapses in this area raise serious concerns about patient safety and well-being.
Another significant point raised involves personal hygiene and care provided by staff members, particularly Certified Nurse's Aides (CNAs). Family members reported instances where soiled diapers were not changed promptly, contrary to common standards of patient care. One CNA allegedly informed the relative that diapers could be used multiple times before changing, which contradicts standard practices aimed at preventing discomfort and potential health risks such as skin infections or pressure sores. Additionally, there was an alarming delay reported in response times for call buttons—averaging between 30 to 55 minutes—highlighting a potential understaffing issue that could compromise patient dignity and comfort.
Despite some staff members demonstrating commendable dedication to their roles, there seems to be a pervasive issue with adequate staffing levels. Many CNAs appear overworked, leading to inconsistencies in care such as irregular denture cleaning for patients who need assistance with basic hygiene tasks. This inconsistency can severely affect patients’ quality of life and lead to further complications if not addressed effectively.
Moreover, the physical environment of the facility also raises questions about how well management prioritizes maintenance and cleanliness. Negative comments include shared "private" rooms with poor toilet conditions—a cracked tank cover and stained floors—and even practical issues like potholes in driveways that hinder access. These elements contribute significantly to the overall experience within nursing homes; they can detract from the comfort patients feel during their recovery or rehabilitation process.
Finally, communication breakdowns between staff and families have surfaced as another critical concern needing improvement. For instance, clothing belonging to one resident was reportedly lost during their stay—an incident met with defensiveness from staff rather than empathy or resolution efforts. The lack of clear communication regarding expectations about personal items indicates deficiencies in operational procedures upon admission.
In conclusion, while there are positive facets noted among occupational therapy staff professionalism and evidence of improvement for some residents through daily therapy sessions, it’s evident that major systemic flaws exist within this facility's operational structure concerning patient care protocols. Management would benefit greatly from conducting thorough evaluations focused on enhancing training methods for caregivers, improving communication channels within teams as well as between staff and families, ensuring compliance with dietary restrictions outlined by healthcare providers, bolstering adequate staffing levels during all shifts, maintaining clean facilities free from infrastructural issues—and ultimately fostering an environment where residents can receive compassionate care tailored specifically to their individual needs.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fair Haven of Forest City is an assisted living community located in Forest City, NC. Our community offers a range of amenities to provide our residents with a comfortable and enjoyable living experience.
Residents can take advantage of our on-site beauty salon for all their grooming needs, as well as enjoy their favorite shows and movies with cable or satellite TV in the comfort of their own apartment. For those who need transportation assistance, we offer community-operated transportation services to help residents get around.
Our computer center allows residents to stay connected with loved ones and browse the internet at their convenience. Meals are served restaurant-style in our dining room, offering delicious and nutritious options prepared by our talented kitchen staff. For those who prefer a smaller setting, we also have kitchenettes available.
In terms of recreational activities, we have a fitness room for residents to stay active and maintain their physical well-being. Our gaming room provides a space for socializing and enjoying games with fellow residents. The outdoor space includes a garden where residents can relax and enjoy the fresh air.
We take pride in keeping our community clean and tidy with housekeeping services provided to all residents. Move-in coordination is also available to ensure a smooth transition into Fair Haven of Forest City.
For added convenience, private bathrooms are included in each apartment, along with small libraries for quiet reading time. Telephone services are available for communication purposes, and transportation arrangements can be made for non-medical needs or doctors' appointments.
At Fair Haven of Forest City, we prioritize the overall wellness of our residents. Our wellness center offers various programs and activities designed to promote mental health and well-being. We also provide 24-hour call systems and supervision to ensure the safety and security of all residents.
Assistance with activities of daily living such as bathing, dressing, and transfers is available for those who need it. Our staff is trained in medication management to ensure proper administration, and special dietary restrictions including diabetes diets are accommodated.
Our community offers a range of activities and programs, including concierge services and fitness programs to cater to the individual interests and preferences of our residents. Planned day trips and resident-run activities are organized regularly, providing opportunities for socializing and exploration. Scheduled daily activities ensure there is always something engaging and enjoyable for everyone.
Fair Haven of Forest City combines comfortable living with high-quality care services to provide a welcoming home for our residents.
Fair Haven Of Forest City is located at 830 Bethany Church Road, Forest City, NC 28043 in Rutherford County, North Carolina
Fair Haven Of Forest City on seniors.fyi includes 9 photos including images showing landscaping, outdoor, building, parking, architecture, grass, exterior, garden, and more.
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