Signature Healthcare Of Chapel Hill

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Signature Healthcare Of Chapel Hill

1602 East Franklin Street, Chapel Hill, NC 27514

For more information about senior living options: (844) 490-3973

3.6 from 108 reviews
5 stars
60
4 stars
13
3 stars
2
2 stars
1
1 stars
32

Skilled Nursing Facility

Signature Healthcare Of Chapel Hill Costs & Pricing

Signature Healthcare of Chapel Hill offers competitive pricing for its semi-private and private room accommodations in comparison to both Orange County and the broader state of North Carolina. With a monthly cost of $4,320 for semi-private rooms, Signature Healthcare remains slightly lower than the county average of $4,326 while exceeding the state average of $3,584. Similarly, their private rooms are priced at $4,710, which is marginally above the county's rate of $4,690 but aligns closely with North Carolina's state average of $4,425. This positioning highlights Signature Healthcare's commitment to providing quality care within a well-considered pricing structure that reflects both local and state market trends.

Floor plansSignature Healthcare Of Chapel HillOrange CountyNorth Carolina
Semi-Private$4,320$4,326$3,584
Private$4,710$4,690$4,425

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    Overall Review of Signature Healthcare Of Chapel Hill

    Pros

    • pro The care provided is excellent, with professional and compassionate staff.
    • pro The staff are very professional, caring, and attentive to residents' needs.
    • pro The rehab department (PT/OT) is excellent and productive, helping patients regain function.
    • pro The facility is clean and well-maintained, with good food and a welcoming atmosphere.
    • pro The staff listen to residents' needs and go above and beyond to assist.
    • pro Signature HealthCARE Chapel Hill provides peace of mind to families through warm, attentive care.
    • pro Families would highly recommend Signature HealthCARE for rehabilitation and overall care.
    • pro The admissions and administrative teams are helpful, responsive, and communicative.

    Cons

    • pro The reviewer notes that upon arrival it was chaos, and the staff appeared unprepared.
    • pro The reviews describe neglectful care, including clothes not being washed, poor communication, and discharges with little notice.
    • pro The facility is depicted as dirty and unsanitary, with reports of feces in rooms and bugs observed.
    • pro Residents are said to be left unattended, including incidents of falls and medications not properly managed.
    • pro The place is described as feeling more like a jail than a care facility, with cold and dismissive staff.
    • pro Discharge planning is criticized for miscommunication and lack of clear documentation.
    • pro Some reviewers say staff are rude, unprofessional, or motivated by money rather than patient welfare.
    • pro Several reviews warn not to send loved ones there due to neglect and safety concerns.
    • pro The facility is described as old and poorly maintained, with signs of wear and odor.

    Review

    Signature Healthcare of Chapel Hill is best suited for seniors who are focused on short- to mid-term rehabilitation and who value a hands-on, therapy-driven recovery plan. The community tends to attract families who can stay engaged, coordinate with therapists, and advocate for clear discharge planning. For residents who need intensive memory care, constant medical oversight, or a pristine, modern facility with uniform experiences across shifts, this is a place where results can vary. The reality is that the rehab team and front-line caregivers often shine, but the overall experience hinges on individual staff assignments and the facility's ability to execute consistent operations.

    Those who may want to consider alternatives are mainly families seeking flawless communication, steady administrative responsiveness, and a consistently pristine environment. Several reviews flag gaps in follow-through: slow or missing responses to calls, unclear care plans, and discharge notices that come with little lead time. Cleanliness concerns, pest sightings, and laundry lapses appear in some accounts, underscoring a risk where the poor run of a few days can color the entire stay. For a resident with heightened infection risk, fragile dignity needs, or complex medical needs, these inconsistencies can weigh more heavily than the perceived benefits of therapy alone.

    The strongest argument in favor of this community rests on the rehab and therapy prowess. PT/OT and speech therapy are repeatedly praised for effectiveness, with residents often walking again or improving markedly after stays focused on rehabilitation. Staff members - nurses, CNAs, and aides - are described as genuinely caring, attentive, and capable, willing to go the extra mile to support mobility and daily comfort. Families frequently note that therapy coordination, admissions support, and the overall treatment mindset place patient goals at the center of the process. In many testimonials, the atmosphere feels calm and purposeful, with residents treated respectfully and daily routines kept orderly.

    Yet the cons are not trivial. Across numerous reviews, there are recurring themes of miscommunication, delayed medications, and inconsistent housekeeping. Some families report delays in receiving updates, incomplete or misaligned care plans, and discharge planning that felt rushed or poorly organized. Sanitation and room maintenance concerns surface in a meaningful minority of accounts, including complaints about changing sheets, keeping showers and bathrooms clean, and general odor or cleanliness issues. There are even explicit warnings about abrupt discharges and administrative barriers that left families scrambling to secure ongoing care. This paints a picture of a facility capable of outstanding rehab when things run well, but with pronounced vulnerability when staffing or leadership alignment falters.

    These strengths and weaknesses interact in ways that inform a practical decision. For short rehab stays, Signature can deliver tangible gains and reassuring, compassionate bedside care, particularly when therapists are vigorous, and the care team communicates a clear plan. The positive experiences often hinge on consistent teamwork, leadership from nursing directors who model patient-first behavior, and a responsive admissions flow. When those elements align, the downsides recede enough that families can regain confidence and confidence translates into better outcomes for mobility and independence. However, when administrative gaps widen or housekeeping slips occur, the same facility can feel chaotic, undermining trust and undermining the rehab gains.

    For families weighing next steps, first-priority criteria should be a candid tour focused on therapy intensity, staffing rhythms, and how discharge decisions are made. Ask to meet the DON or the head of therapy, request to observe a therapy session, and confirm a concrete, written care plan with measurable goals and regular updates. Probe recent infection control and housekeeping performance, verify the plan for ongoing medications, and confirm how dietary needs are accommodated. If a senior requires sustained memory care or a setting with flawless communication, this facility may not consistently meet those expectations. For rehab-focused care, Signature is a credible option, but the decision should rest on clear, current demonstrations of reliability, not past impressions or selective anecdotes.

    Features

    Housing

    • 108 resident community capacity 108 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Raleigh-Durham International (14 miles away) Raleigh-Durham International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Signature Healthcare of Chapel Hill is an assisted living community located in Chapel Hill, NC. Our community provides a range of amenities and care services to ensure the comfort and well-being of our residents.

    Our amenities include a beauty salon where residents can receive hair and nail services, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation for easy access to shopping and other activities, as well as a computer center for residents to stay connected with their loved ones.

    In terms of dining options, our community features a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff in a restaurant-style setting. Special dietary restrictions are accommodated to ensure that all residents can enjoy their meals.

    To promote an active lifestyle, we have a fitness room where residents can engage in exercise programs tailored to their individual needs. Additionally, our gaming room provides opportunities for friendly competition and social interaction. Residents can also relax and enjoy the outdoors in our well-maintained garden and outdoor spaces.

    Housekeeping services are provided to ensure that living areas remain clean and comfortable. Each resident's apartment is fully furnished and includes a private bathroom for their convenience.

    We understand the importance of staying connected, which is why we offer telephone services and Wi-Fi/high-speed internet throughout the community. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.

    In terms of care services, we provide 24-hour call system and supervision to ensure the safety of our residents at all times. Our caring staff assists with activities of daily living such as bathing, dressing, transfers, and meal preparation according to individual needs. Medication management is also provided to ensure proper administration.

    Mental wellness programs are offered to support the emotional well-being of our residents. We also accommodate special dietary restrictions for those with specific health needs.

    Our community offers various activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to promote an engaging and fulfilling lifestyle.

    In terms of nearby amenities, there are 5 cafes, 5 parks, 9 pharmacies, 15 physicians, 21 restaurants, 2 places of worship, and 3 hospitals in close proximity to our community.

    At Signature Healthcare of Chapel Hill, we strive to provide a comfortable and enriching environment where residents can thrive and enjoy their golden years.

    Nearby Places of Interest

    Located in Chapel Hill, North Carolina, this area offers a variety of amenities within close proximity. With a selection of restaurants ranging from casual dining options like Cava and Bartaco to more upscale choices like TRU Deli & Wine, there are plenty of dining options to choose from. Places of worship such as Church of Reconciliation PC USA and Mt Carmel Baptist Church provide spiritual support for those seeking religious community. Medical services are easily accessible with several physicians' offices nearby, including Chapel Hill Ophthalmology and Duke Primary Care Sage Road Pediatrics. Additionally, pharmacies like Walgreens and CVS Pharmacy are conveniently located for any prescription needs. For outdoor enthusiasts, there are several parks in the area, such as Cedar Falls Park and Hank Anderson Community Park, offering opportunities for recreation and relaxation. Close proximity to hospitals like North Carolina Cancer Hospital ensures access to quality healthcare facilities. Overall, this neighborhood provides a well-rounded environment with diverse amenities for comfortable senior living.

    Restaurants

    • Cava (0.1 miles)
    • Silverspot Cinema (0.4 miles)
    • Bartaco (0.5 miles)
    • Mr Tokyo Japanese Restaurant (0.5 miles)
    • McDonald's (0.8 miles)
    • TRU Deli & Wine (1.8 miles)
    • Que Chula (2.1 miles)

    Places of Worship

    • Church of Reconciliation PC USA (0.2 miles)
    • Mt Carmel Baptist Church (4.9 miles)
    • Judea Reform Congregation (5.2 miles)
    • New Hope Church (5.8 miles)
    • Yates Baptist Church (5.9 miles)
    • Duke University Chapel (6.9 miles)

    Physicians

    • Chapel Hill Ophthalmology (0.2 miles)
    • Chapel Hill Dermatology (0.3 miles)
    • Chapel Hill Pediatrics & Adolescents Pa (1.3 miles)
    • Duke Primary Care Sage Road Pediatrics (1.4 miles)
    • Chapel Hill Internal Medicine (1.4 miles)
    • Aycock Family Practice Center- UNC Family Practice (2.5 miles)
    • Chapel Hill Implant and Oral Surgery Center (2.5 miles)

    Cafes

    • Starbucks (0.3 miles)
    • Panera Bread (2.3 miles)
    • Starbucks (2.4 miles)
    • Starbucks (3.1 miles)
    • Starbucks (4.6 miles)
    • Panera Bread (5.4 miles)
    • Starbucks (5.5 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (0.4 miles)
    • Walgreens (2.5 miles)
    • Tarheel Town Pharmacy (2.7 miles)
    • UNC Hospitals ACC Outpatient Pharmacy (2.7 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (4 miles)

    Parks

    • Cedar Falls Park (1.8 miles)
    • Homestead Skate Park (2.5 miles)
    • Hank Anderson Community Park (4.3 miles)
    • Soccer Fields At Southern Community Park (4.5 miles)
    • Southern Community Dog Park (4.6 miles)
    • Piney Wood Park (6 miles)
    • Grandale Park (7.3 miles)

    Hospitals

    • North Carolina Cancer Hospital (2.4 miles)
    • UNC Transplant Clinic (2.4 miles)
    • UNC Hospitals Ambulatory Care Center (2.7 miles)
    • Duke Hospital of Dentistry & Facial Pain (7.1 miles)

    Theaters

    • AMC DINE-IN Southpoint 17 (5.1 miles)

    Frequently Asked Questions

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