Overall Review of Martine Center For Rehabilitation And Nursing
differentiator
18 reviews mention this
Therapy teams get strong praise
Residents frequently describe PT and OT teams as attentive and motivating.
Many reviews point to physical therapy and occupational therapy as the part of the stay that helped residents make progress, feel encouraged, or regain mobility. A number of people also mention staff members by role (PT/OT/therapists) and say sessions were supportive and effective. The community also lists wellness-focused programming, which aligns with the way residents talk about rehabilitation being structured around daily therapy.
common
32 reviews mention this
Staff responsiveness varies by reviews
Residents and families often describe the staff as kind and respectful.
A large share of reviews highlight staff warmth—nurses, aides, and other team members are described as helpful, patient, and professional during visits and day-to-day care. Some reviews also mention call bell response and friendly day-to-day interactions as a reason they felt comfortable. At the same time, other reviews raise concerns about delays and staffing levels, so experiences can vary depending on the unit and timing.
caveat
16 reviews mention this
Call bells and staffing draw complaints
Several reviewers report slow help when they use call systems.
Multiple reviews describe situations where help took a long time to arrive after residents pressed call systems, sometimes requiring family members to step in. A few reviews connect these delays to short staffing and long waits for basic assistance. Separate comments also mention an intercom or communication problem, which adds to the concern about getting timely attention.
caveat
8 reviews mention this
Food is a mixed point
Reviews describe dining as either strong or inconsistent.
Some residents and families praise the food as good, tasty, or varied, and several mention room service or catering to preferences. Other reviews criticize dining quality and freshness, and a few say the meals provided did not match what was expected for their needs. The community does provide restaurant-style dining on-site, and the dining-related menu accommodations listed may help explain why some residents felt their dietary restrictions were handled well.
caveat
14 reviews mention this
Cleanliness concerns appear repeatedly
Multiple reviews cite cleanliness and odor problems in rooms or hallways.
Several reviewers report issues like dirty floors, crumbs on trays, sticky surfaces, and rooms that felt unclean. Others specifically mention strong urine odors and say cleaning did not happen until family members requested it. A few reviews also describe personal-care cleanliness problems such as being left in soiled items, which ties cleanliness concerns to staffing and care routines.
common
10 reviews mention this
Recreation and activities stand out
Residents often mention activities and recreation as a highlight.
Reviews frequently describe recreation as engaging, with specific mention of organized activities like bingo and residents staying active. Some people credit recreation staff for keeping them busy and comfortable, including when visits are difficult. This aligns with the community listing both on-site and off-site activities and scheduled daily programming.
caveat
2 reviews mention this
Parking is a recurring frustration
Parking difficulties are mentioned more than once.
Some reviews call out bad parking and difficulty finding visitor spaces, including handicap spots. The concern is primarily about visitor access during the day, not about on-site programming or care quality.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
225 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Westchester Cty (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Convenient, vibrant assisted living with ready access to cafes, parks, pharmacies, physicians, restaurants, transport, theater, and hospitals.
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