Martine Center For Rehabilitation And Nursing
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12 Tibbits Avenue, White Plains, NY 10606
For more information about senior living options: (844) 490-3973
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The staff greet residents every day with a smile. The staff are helpful and respectful. The food was great. The food is very tasty and often catered to residents' preferences. The therapy and rehab services are outstanding, with PT and OT described as amazing and encouraging daily. The nurses and aides are fantastic, professional, and friendly. Recreation activities, especially Gabby, are highly valued by residents. The floor staff are very nice and helpful. The therapy staff did an excellent job and helped residents progress. The center earns high marks and is highly recommended. The care provided is exceptional and the overall patient experience is positive.
The room is always messy, with food and flies all over the room; the garbage bin is full and the floor is sticky with juice and maple syrup. The cleaning staff of those who assists with ADL's need to do better at time management. The intercom system sucks. The whole facility smelled like urine. If you love someone don't bring them. The food was terrible. The new staff only a few belong in the field, the rest are here for a check. Horrible staff and the food, environment. This place is the worst, the staff don't care about their patient.Across the many accounts of Martine Center, families and residents tell a picture that is at once heartening and complicated. Some describing a facility that can be a real lifeline for rehabilitation and recovery, others raising serious concerns about cleanliness, staffing, and administrative responsiveness. Taken together, the threads reveal a center where compassionate care and skilled therapy coexist with persistent headaches around operations, communication, and a sense that not every day runs smoothly.
Several residents or family members emphasize the warmth and attentiveness of the caregiving staff. One visitor recounts that after moving an elderly relative there, the person initially wrestled with a language barrier but was supported by bilingual staff members who even created a bilingual card to ease communication. That caregiver responsiveness helped the elder settle into the new environment, and the resident reportedly gained weight and became less nervous over time. Another account from a different resident claims the second floor staff greeted them each day with smiles, were helpful and respectful, and that the meals were good enough to leave them feeling "chief" at one point, with management saying hello every morning. These positive experiences highlight a common theme: when staff are present, friendly, and engaged, residents feel seen, valued, and supported in their rehabilitation journey.
Yet the collection of reviews is not one-sided. A notable counterpoint comes from a reviewer who explicitly states that a positive post was forged and that they did not write it at all. This reviewer said they would not give the center five stars because of their own family stay and alleged that the positive depiction was untrue, at least in part. The same post also claimed the food was terrible, which stands in contrast to other remarks praising meals. The juxtaposition underscores a broader point: perceptions of quality can vary dramatically from one resident or family member to the next, and some claims about legitimacy or accuracy become part of the conversation itself.
Cleanliness and facility maintenance emerge as another major area of divergence. A family member recounts a disturbing scene at the White Plains location: a room left messy, with a full garbage bin, sticky floors, and floors reportedly coated with spilled juice and maple syrup from days earlier. The same reviewer notes that even when staff were asked, cleaning and showering of a patient with disabilities did not occur in a timely manner, pointing to broader concerns about time management among aides and housekeeping. Other accounts echo the smell of urine on certain floors, and travelers through the building note laundry mishaps and the need to label belongings to prevent loss. Multiple entries describe a facility that, depending on the shift or the day, can feel understaffed or inattentive to basic hygienic standards, raising questions about safety and dignity in daily routines.
In contrast to these concerns, several reviews sing praises for the rehabilitation program and the clinical staff. A number of residents state that the physical therapy and occupational therapy teams are excellent, with therapists described as attentive, encouraging, and capable of helping patients progress significantly. Specific names - like Sam in PT or Jasmin and Amanda in therapy - are highlighted for their impact on mobility and motivation. Other notes commend the overall care culture: call bells answered promptly, a cohesive nursing and therapy team, and a willingness to tailor activities and schedules to individual needs. Food quality is described variably, with some calling it amazing and personalizing meals to preferences, while others characterize it as merely "okay." Even when criticisms surface, the sentiment of gratitude for effective therapy and supportive staff threads through many reviews.
Another focal point in the reviews is the perceived leadership and administrative climate. A family member writes about an alleged unfair termination of a nurse they admired, suggesting that the nurse's departure disrupted the unit's heartbeat and that the administrative team bears responsibility for ongoing dysfunction. The same post also laments high turnover and a distinction between the "old timers" who previously owned the building and the newer staff who appear more transactional. Several reviewers repeat this concern in different words: there is a sense that stable, structured leadership matters a great deal for patient experience, morale among staff, and the consistency of care. Some posts explicitly request the nurse's return, describing her as an asset whose absence has been deeply felt by patients and their families.
Amid the mixed terrain, there are touchpoints that repeatedly surface in the positive direction: the center's recreation and social programming, the responsiveness of aides and nurses during daily routines, and the genuine warmth of interactions with therapy teams. Several accounts emphasize how activities like bingo and other engaging programs made rehab feel more like a cohesive, enjoyable routine rather than a sterile medical process. Family members attribute real value to the non-clinical elements of care - the attention to personal preferences, the willingness to celebrate small victories, and the sense that staff members become trusted partners in the patient's journey. Yet even these positive narratives are tempered by practical concerns: some reviewers mention short-staffing, reliability issues with the intercom, and the reality that even excellent therapists cannot compensate for systemic gaps that show up around meals, housekeeping, or timely showers.
In the end, the mosaic of reviews presents Martine Center as a place of dualities. For some residents and families, the center represents a beacon of effective rehabilitation, compassionate attention, and meaningful progress toward walking again, with therapy teams and nurses who truly make a difference. For others, it is a facility strained by turnover and operational gaps - where cleanliness, timely care, and administrative responsiveness fall short of expectations, sometimes with serious implications for safety and daily comfort. The most compelling takeaway is not a single verdict but a spectrum: when the team is present, communicative, and skilled, lives are clearly being changed for the better; when the systems falter, concerns about dignity, safety, and reliability rise to the surface, demanding attention and improvement from leadership and staff alike.
225 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (5 miles away) LaGuardia (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Martine Center for Rehabilitation and Nursing is a premier assisted living community located in White Plains, NY. Our center provides a comfortable and inviting environment where residents can receive the care they need while enjoying a range of amenities and activities.
Our community offers a variety of amenities to enhance the lives of our residents. We have a beauty salon on-site, so residents can pamper themselves and feel their best. Cable or satellite TV is available in each room, ensuring that entertainment options are always at hand. Community-operated transportation is provided for outings and appointments, making it easy for residents to stay connected with the world outside. Our computer center allows residents to stay connected online, while our fitness room promotes an active lifestyle.
Each spacious room at the Martine Center is fully furnished, providing comfort and convenience for our residents. Private bathrooms are included in every room, ensuring privacy and independence. Housekeeping services are provided regularly to maintain cleanliness and hygiene.
Dining at our community is an enjoyable experience. Residents can savor delicious meals in our restaurant-style dining room, prepared by our experienced culinary team. Special dietary restrictions can be accommodated to meet individual needs.
We offer a wide range of care services to support the well-being of our residents. With 24-hour call system and supervision, help is always just a call away. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Our staff assists with medication management to ensure safety and proper administration.
At the Martine Center, we prioritize mental wellness through our specialized program designed to promote emotional well-being among residents. Additionally, we offer transportation arrangements for non-medical purposes and scheduled trips to doctors' appointments for added convenience.
Our community boasts an array of activities to cater to varying interests and preferences. Concierge services are available to assist with planning outings and organizing resident-run activities within the center. Fitness programs aim to keep residents physically active, while planned day trips provide opportunities for exploration. Scheduled daily activities ensure that residents have a full calendar of engaging events to participate in.
Our location in White Plains offers easy access to nearby amenities. With cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals located nearby, residents have everything they need within reach.
At the Martine Center for Rehabilitation and Nursing, we are committed to providing a warm and supportive environment where residents can thrive. Our comfortable accommodations, comprehensive care services, and engaging activities make our community an ideal choice for assisted living in White Plains.
Martine Center For Rehabilitation And Nursing is located at 12 Tibbits Avenue, White Plains, NY 10606 in Westchester County, New York
Martine Center For Rehabilitation And Nursing on seniors.fyi includes 6 photos including images showing interior, piano, lobby, reception area, fireplace, healthcare, waiting area, reception desk, and more.
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Interior
Decor
Seating Area
Fireplace
Exercise Equipment
Dining Table
