Rosewood Rehabilitation And Nursing Center

Pros

• The rehab staff, including the occupational and physical therapists, provided excellent care and were very attentive to the patients.
• The aides and rehab personnel were friendly, nice, and made an effort to include patients in activities.
• Patients had opportunities for socialization during meals and participated in various activities that enhanced their experience.
• The sister appreciated the compassion shown by most of the staff, which contributed positively to her loved one’s rehabilitation experience.
• Overall, the rehabilitation experience at Rosewood was described as great, with a supportive environment for therapy and social interaction.

Cons

• The social worker at Rosewood Rehabilitation and Nursing Center was overworked and unresponsive, leading to a lack of necessary assessments and care arrangements for residents.
• The facility staff failed to acknowledge the cognitive decline of residents in a timely manner, resulting in unnecessary suffering.
• Vital medical appointments were canceled by the facility, refusing family assistance during crucial times.
• Staff left patients in pain and unable to care for themselves, showing a lack of compassion towards their needs.
• Communication from administration and the medical team was poor, with complaints ignored despite repeated requests for help.
• The facility was described as rundown, overcrowded, and poorly maintained, detracting from the overall quality of care.
• Although some rehabilitation services were satisfactory, wound care was inadequate and seemed improperly handled by the staff.
• Many staff members displayed a cold demeanor and lacked sympathy towards residents experiencing distress or pain.

Review

Rosewood Rehabilitation and Nursing Center has elicited a range of feedback from families regarding the quality of care provided to residents. While some aspects, particularly in rehabilitation therapy, received praise, significant concerns were raised about other areas, especially administrative support and overall facility management. This dichotomy highlights both strengths and weaknesses that potential residents and their families should carefully consider.

One of the most common issues noted by families was the inadequacy of communication from the social worker assigned to their loved ones. Complaints emerged about the social worker’s overwhelming workload resulting in delayed responses and missed assessments. Families felt compelled to chase after important reports, which should have been provided more readily. Even after residents transitioned to other facilities, promised arrangements for essential services like wound care and therapy were not executed promptly. Families expressed frustration as they navigated these challenges alone while awaiting follow-up that never materialized.

In more tragic circumstances, families reported dire situations where critical medical needs were overlooked or mismanaged during their loved ones’ stays at Rosewood. One reviewer recounted a harrowing experience with their mother who displayed signs of cognitive decline and physical deterioration yet received insufficient attention from staff despite repeated requests for assistance. Inadequate acknowledgment of her condition led to severe consequences; vital medical appointments were canceled without explanation, which ultimately resulted in a life-threatening hospital transfer for the resident.

Although some caregivers demonstrated competence and compassion, there was an alarming trend observed among certain nursing staff whose lack of empathy towards struggling patients caused distress for both residents and their families alike. Accounts described instances where residents were left in pain or unable to feed themselves while being told dismissively that others had it worse. This cold approach seems symptomatic of broader systemic issues within the administration of Rosewood which failed to prioritize compassionate care alongside necessary medical treatment.

However, it's important to note that not all experiences at Rosewood were negative. Many families highlighted positive interactions with rehabilitation staff such as occupational therapists (OT) and physical therapists (PT). Reviewers noted that these professionals genuinely engaged residents in activities aimed at enhancing socialization, ensuring they participated in meals together rather than isolating them during recovery periods as many facilities often do. For those focused on rehabilitation, several acknowledged this aspect as being commendable—indicating that if one is primarily seeking structured rehab rather than long-term nursing care, Rosewood might meet expectations effectively.

Despite these positive reports regarding therapy sessions, concerns lingered around specialized care protocols—especially with respect to wound management and infection control practices amongst nursing staff who seemingly lacked adequate training for specific conditions like edema or urinary tract infections (UTIs). Some family members observed better outcomes when transitioning patients back into hospital settings compared to their time at Rosewood—a concerning pattern indicative of training deficits among direct care staff managing complex health needs.

In conclusion, while Rosewood Rehabilitation and Nursing Center may excel in providing enjoyable rehabilitation experiences through active engagement with qualified therapy professionals, significant shortcomings exist—primarily associated with inadequate oversight from administrative roles leading to lapses in comprehensive patient care strategies. Given these mixed reviews emphasizing serious healthcare delivery failures alongside moments of genuine kindness from identifiable staff members provides potential residents' families a complex picture: one where both bright spots exist amidst substantial room for improvement within facility operations—a scenario demanding thorough scrutiny before making choices about long-term resident placements or rehabilitation opportunities at this center.

Physicians

• Whalen, John Orthony (0.9 miles)
• Albany Troy Neurosurgical Associates (0.9 miles)
• East Greenbush Urgent Care (0.9 miles)
• Carney Reilly & Gelder (2 miles)
• Cornerstone Dental Arts (2.4 miles)
• South Troy Health Center Fax (3.8 miles)
• Division of Pulmonary and Critical Care Medicine (3.9 miles)

Hospitals

• Seton Health (0.9 miles)
• The Eddy (1.6 miles)
• St Peter's Rensselaer Health Center (2.5 miles)
• Whitney M Young Jr Health Center (2.8 miles)
• Albany Memorial Hospital (3.3 miles)
• The Pain Management Center At Albany Memorial Hospital (3.3 miles)
• Stratton VA Medical Center (3.8 miles)

Restaurants

• Cracker Barrel (1.3 miles)
• Skyline Diner (2.5 miles)
• Nine Pin Cider (2.6 miles)
• Wolff's Biergarten (2.7 miles)
• Lost & Found (2.7 miles)
• The City Beer Hall (2.9 miles)
• Lickety Split (3 miles)

Transportation

• Amtrak (2.2 miles)
• CDTA Bus Stop (4.8 miles)

Pharmacies

• Regeneron Pharmaceuticals (2.4 miles)
• Market 32 (2.7 miles)
• College Parkside Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Rite Aid (3.7 miles)
• Market 32 (3.8 miles)
• Walgreens (3.8 miles)

Parks

• Jennings Landing (2.5 miles)
• Washington Park (4 miles)
• Riverfront Park (6.2 miles)
• Schodack Town Park (6.2 miles)

Cafes

• Stacks Espresso Bar (2.7 miles)
• Starbucks (3.1 miles)
• Starbucks (4 miles)
• Panera Bread (5 miles)

Places of Worship

• Hindu Temple Society (5.6 miles)
• St Anthony of Padua Church (6 miles)
• New Covenant Presbyterian Church (6 miles)