The Center For Nursing And Rehab At Hoosick Falls
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Information last verified:
21 Danforth Street, Hoosick Falls, NY 12090
For more information about senior living options: (844) 490-3973
The Center for Nursing and Rehabilitation provides exceptional care for residents and their families. The facility is clean, welcoming, and well-managed. Kyra in the business office is kind, patient, and informative. The staff go above and beyond every day, treating residents with kindness, dignity, and respect. The nursing team is attentive, compassionate, and highly skilled. The therapists are dedicated to helping residents reach their fullest potential, with an interdisciplinary team working seamlessly to provide holistic care. The atmosphere feels like a true community rather than an institution, reflecting leadership's commitment to excellence. The facility is regarded as the gold standard for medical and rehabilitative care, warmth, compassion, and dignity.
The reviewer notes that no symptom card was provided after their mother's death. A nurse on Unit B allegedly hung up the phone on a family member trying to speak with their partner. The nursing home needs to be investigated by the New York State Attorney General’s Office. The facility is described as a disgusting place with deplorable care, where residents become dehydrated and fall from bed, and staff spend time on their phones. It is severely understaffed, with reports of 35 patients for only 1 CNA and 1 Nurse, and never seeing a doctor. A relative paid about $12,000 per month to be neglected, with residents not eating, not taking medications, and families not promptly notified after a fall. After a death, belongings were mishandled and another person was placed in the same bed, with poor communication about the situation. Overall, the care was characterized as inhumane, lacking sensitivity, kindness, or professionalism.This community is best suited for families that prize a warm, home-like atmosphere, ongoing personal attention from a well-regarded administrative team, and a robust rehab program delivered by capable therapists. Several reviews paint The Center for Nursing and Rehabilitation at Hoosick Falls as a place where residents are treated with dignity, kindness, and respect, and where the environment feels welcoming and less institutional. The strongest advocates emphasize cleanliness, a family-oriented culture, and a cohesive interdisciplinary team that coordinates medical and rehabilitative needs. For families seeking a facility that blends practical nursing care with meaningful daily engagement, this center can feel like a solid fit. The facility’s leadership and the nursing/therapy staff are repeatedly cited as a real differentiator when the atmosphere clicks and residents participate in activities, meals, and social time with a sense of belonging.
At the same time, this community warrants careful consideration for families with heightened sensitivity to staffing realities and safety oversight. Several reviewers allege serious staffing gaps, with complaints about insufficient aides and delays in care, and a few families recount disconcerting incidents, falls, missed showers, dehydration, and communication lapses that leave loved ones without timely updates. A handful of reviews describe dramatic lapses in supervision and even personal belongings or privacy concerns. These voices, though not universal, highlight a true risk signal: if consistent, high-touch care and rapid problem escalation are non-negotiables, alternatives with stronger, ongoing staffing assurances may be warranted. Prospective residents should weigh these concerns against the center’s warmth and professional reputation, recognizing that staffing levels appear to be a pivotal factor in the resident experience.
The strongest positives center on human connection and the quality of rehabilitative care when staffing aligns with need. Families repeatedly praise attentive nurses, personable administrators, and a culture that feels like a community rather than a sterile institution. The rehabilitation team is described as skilled and committed, with therapists pursuing meaningful goals and residents’ overall well-being being a priority. Cleanliness, a calm environment, and engaging daily activities are noted as consistent strengths, contributing to a sense of normalcy and purpose for residents. In practice, when the staff pull together, the center can deliver a holistic care plan that emphasizes not only medical stability but social and emotional engagement. Those scenarios, where leadership shows visible care and residents appear actively involved, underline what this center does well and why some families remain deeply satisfied.
Yet the contrast between the best and worst experiences is stark enough to demand a rigorous decision process. The most troubling concerns, understaffing, delayed or missed care, and reports of families feeling left in the dark, can significantly impact safety and quality of life. Instances cited by critics include inadequate supervision during critical periods, concerns about medication management, and disheartening lapses in basic needs like hydration and personal care. Several reviews also allege situations that go beyond ordinary friction, including alleged mishandling of personal belongings and a perceived lack of timely communication during and after crises. Even with strong testimonials about leadership and warmth, these outliers create a real risk that cannot be dismissed, especially for residents with high medical complexity or those who require vigilant, hands-on daily oversight.
To make a well-informed decision, it is essential to test the facility in real time. Prospective families should request a candid conversation with the current administrator about staffing plans, especially on shifts when high acuity is present. Surge-proof questions should include current nurse and aide coverage ratios, how often a resident is seen by a physician, and the process for incident reporting and family notifications. Shadow a typical day, from meals to activities to therapy sessions, to observe how staff interact with residents and how quickly concerns are addressed. Speak with current residents and independent family advocates about turnovers, consistency of care, and the handling of personal belongings. Review the latest care plans, hydration strategies, fall prevention measures, and how meals and activities align with resident preferences. The goal is to verify that the promised warmth translates into reliable, high-quality, day-to-day care.
In the end, The Center for Nursing and Rehabilitation at Hoosick Falls represents a nuanced choice. For families who value a welcoming, engaged environment with substantive rehabilitation services and who can tolerate, or actively mitigate, potential staffing variability, this may be a standout option. It is less suitable for those who require unwavering staffing reliability and faultless safety oversight, or for families unwilling to navigate substantial questions about care consistency and communication. The prudent path combines due diligence with a clear plan for oversight: tours that include conversations with frontline staff, a concrete staffing schedule, a transparent review of incident and response protocols, and a scheduled cadence for family updates. When those elements align, the center offers a compelling blend of dignity, community, and professional care that can support a loved one through the next phase of recovery or stable, long-term living.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center For Nursing And Rehab At Hoosick Falls in Hoosick Falls, NY is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room to provide entertainment. Residents can enjoy their meals in the dining room with restaurant-style dining and special dietary accommodations. The fully furnished apartments come with private bathrooms and kitchenettes.
For the convenience of the residents, the community offers housekeeping services and move-in coordination. Transportation arrangements are available for non-medical purposes as well as for doctors' appointments. There is also community-operated transportation for easy access to nearby locations.
To promote wellness, The Center For Nursing And Rehab At Hoosick Falls provides a fitness room and a wellness center where residents can engage in exercise programs and mental wellness activities. Wi-Fi/high-speed internet is available throughout the community for staying connected with loved ones.
In terms of care services, there is a 24-hour call system and supervision to ensure the safety of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management and diabetes diets are also offered to cater to specific health needs.
Residents of this community have many opportunities for engagement as there are planned day trips, resident-run activities, and scheduled daily activities to participate in. Concierge services are available to assist with any additional needs or requests.
The location of The Center For Nursing And Rehab At Hoosick Falls is advantageous as it has two parks nearby for recreational activities. In addition, there are two physicians, eight restaurants, one transportation option, and five places of worship situated conveniently close by.
Overall, this assisted living community strives to provide a comfortable and enriching experience for its residents by offering various amenities, care services, dining options, activities, and easy access to local facilities.
The Center For Nursing And Rehab At Hoosick Falls is located at 21 Danforth Street, Hoosick Falls, NY 12090 in Washington County, New York
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