900 West Ash Street, Deming, NM 88030
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The hospital in question presents a strikingly uneven portrait. On one hand, there are stories of urgent care delivered with attention and efficiency, where patients felt heard, treated with dignity, and discharged with clear plans for moving forward. On the other hand, there are numerous accounts of delays, misdiagnoses, and disheartening lapses that left families frightened and distrustful. Taken together, the collection of reviews reads like a town's complex relationship with a local medical institution: moments of real competence and care interwoven with episodes of worry and frustration that linger long after a visit ends.
Several reviewers recount a sense of urgent care going unmet at critical moments. One person described an occasion when an emergency room visit felt almost lifeless in its urgency, with staff who appeared more concerned with conversations among themselves than with the patient's needs. There are repeated allegations of misdiagnosis in emergencies - claims that a spouse suffered a heart attack in 2023 that was not recognized in time, followed by multiple ER visits where concerns were dismissed or deemed incorrect. The narrative extends to more recent months, where a patient was told a blood clot was something else (a urinary tract infection) and nearly paid a grim price as a result. Another account describes ongoing stomach pain and an inability to obtain timely imaging or action, a delay that stretched into months and left the family feeling unheard and exhausted. The overarching theme is not just a single misstep, but a pattern of anxiety and fear produced by perceived clinical inattention during urgent moments.
Billing and cost concerns also color these experiences. One reviewer highlighted a dramatic example of a costly, minimally invasive visit - a CT scan billed at more than $13,000 - and noted that other local facilities offered the same service for a fraction of that price. The same commenter reported frustration with the hospital's financial aid department, saying there was no option to leave a message and no return calls, which compounds the distress of an already stressful medical event. This perspective underscores a sense among some patients that the hospital's financial processes may feel opaque or predatory when faced with pressing health needs and uncertain affordability.
Yet the record is not uniformly negative. A number of voices praise specific clinicians and staff who stood out for their memorable professionalism and compassion. In particular, Dr. Hamza is repeatedly spotlighted as a competent and reassuring presence in the ER, with praise extending to the charge nurse for clear explanations and to phlebotomy technicians who were described as outstanding - skillful, gentle, and kind. One patient emphasized how the registration process was smooth and unobtrusive, a relief when illness had already turned daily life into a struggle. Others cited the positive impact of a well-organized discharge process and a team that worked to ensure patients left with clarity and the tools needed to stay well. These accounts suggest that, when the right people are at the right times, the hospital can still deliver high-quality care.
There are also vivid testimonials to care that did work, sometimes at odd hours. A midnight ER visit recounts arriving with a critical need and being greeted with timely attention, including speedy triage and a sense of being taken seriously for a severe headache or pain. In this set of experiences, Dr. Hamza's care coexists with praise for nurses and radiology staff who contribute to a calm, supportive environment. One patient described a night shift where a particular nurse - Yvonne - stood out for listening and treating patients like human beings, underscoring how the demeanor of frontline staff can dramatically tilt a person's perception of an entire facility.
However, not all nighttime or urgent encounters were positive. Another reviewer recounted long holds - four hours - before being told the staff didn't know what the patient had and suggesting alternatives like dermatological care. A comment about leadership described a "rotating door" of leadership that seemed to mirror the inconsistencies experienced by patients, casting doubt on the hospital's ability to maintain steady, reliable care protocols. This thread points to a perception that organizational instability at the top translates into variability in day-to-day patient experiences, contributing to the sense that care quality ebbs and flows depending on who is present and when.
Taken together, these stories sketch a hospital that embodies both commendable strengths and significant vulnerabilities. There are unmistakable moments of compassionate, well-coordinated care - when doctors listen, when nurses explain and comfort, when labs and imaging are prompt, and when discharge planning equips patients for continued recovery. There are also stark reminders of the consequences when urgency is undermined, when misdiagnoses occur, or when systemic issues - ranging from leadership turnover to billing barriers - leave patients feeling neglected or overwhelmed. For a community in a rural setting, the hospital's reputation thus becomes a microcosm of broader healthcare challenges: the power of dedicated, skilled clinicians to transform a difficult visit into a life-affirming experience, tempered by the persistent need for consistent processes, clearer communication, and reliable access to timely diagnostics and support.
Mimbres Memorial Nursing Home is a welcoming and vibrant assisted living community located in Deming, NM. Our community offers a wide range of amenities and services to ensure that our residents have a comfortable and enjoyable living experience.
For those looking to enhance their appearance, we have an on-site beauty salon where residents can pamper themselves and stay well-groomed. We also provide cable or satellite TV for entertainment purposes, ensuring that residents can catch up on their favorite shows and movies.
Transportation is made easy with our community-operated transportation service, which allows residents to easily explore the surrounding area or run errands. Furthermore, we offer transportation arrangements for non-medical purposes as well as doctors' appointments.
Our computer center is equipped with Wi-Fi/high-speed internet, providing residents with the opportunity to stay connected with loved ones and engage in online activities. Residents can also enjoy delicious meals in our dining room, which features restaurant-style dining and accommodates special dietary restrictions.
Staying active and maintaining good health is important, which is why we provide a fitness room and wellness center where residents can participate in fitness programs tailored to their needs. There are also planned day trips, resident-run activities, and scheduled daily activities to keep everyone engaged and entertained.
Mimbres Memorial Nursing Home prioritizes the comfort of our residents by offering fully furnished living accommodations with private bathrooms. Housekeeping services ensure that the rooms are always clean and tidy. Additionally, we provide move-in coordination for a seamless transition into our community.
Located nearby are various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options. This makes it convenient for residents to access essential services or enjoy leisurely outings without having to travel far.
At Mimbres Memorial Nursing Home, we strive to create an environment where residents feel safe, supported, and fulfilled. With our comprehensive care services such as 24-hour call system supervision assistance with daily activities, medication management, and mental wellness programs, residents can rest assured that their needs are taken care of.
Come and join our vibrant community at Mimbres Memorial Nursing Home, where comfort, convenience, and a fulfilling lifestyle await.
Mimbres Memorial Nursing Home is located at 900 West Ash Street, Deming, NM 88030 in Luna County, New Mexico
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