Casa Arena Blanca Nursing Center

Pros

• The staff at Casa Arena Blanca are caring and helpful.
• The PT Department at Casa Arena Blanca is outstanding.
• The food at Casa Arena Blanca is above average for a skilled nursing facility.
• The staff at Casa took an interest in the residents and provided caring and considerate care.
• Casa Arena has clean, cheerful rooms with courtyard views.
• The activities at Casa Arena are adapted to the residents' needs and desires.
• The staff at Casa Arena is always available with a smile and a helpful word, providing hugs when needed.
• The staff at Casa Arena were tremendous in caring for a patient during rehabilitation.
• The employees at Casa Arena are some of the most caring individuals one has ever met.
• The grounds of Casa Arena are well-maintained, and any concerns or questions are promptly addressed by the staff.

Cons

• The care at Casa Arena Blanca was subpar and lacked proper attention and assistance for bedridden patients.
• The staff at Casa Arena Blanca needed better training as they were unresponsive and uncaring towards the residents.
• The rooms at Casa Arena Blanca were relatively small and uninviting for visitors.
• The showers in the bathroom area at Casa Arena Blanca were not clean.
• The doctor at Casa Arena Blanca did not visit a patient for three days during their stay.

Review

Casa Arena, a skilled nursing facility located in El Paso, Texas, has received mixed reviews from residents and their family members. While some have had positive experiences and praised the caring and helpful staff as well as the outstanding Physical Therapy Department, others have expressed disappointment with the level of care provided.

One reviewer, who had stayed at two other skilled nursing facilities in El Paso following a stroke, claimed that Casa Arena was the best of the three. They were particularly impressed with the caring and considerate staff who took a genuine interest in the residents' well-being. The reviewer's mother had a simple but clean and cheerful room with a view of a courtyard, where she made both friends among fellow residents and staff members. The activities offered at Casa Arena were adapted to meet the needs and desires of the residents.

Another reviewer mentioned that their 85-year-old mother spent eight days at Casa Arena for rehabilitation after being in an ICU for over a week. They described all the staff involved in their mother's care as tremendous, including RNs, medical assistants, cleaning staff, kitchen staff, social workers, admissions staff, and rehab professionals. The reviewer expressed gratitude for Casa Arena's exceptional care and emphasized that they visited daily to ensure their mother was well looked after.

A different family member who frequented Casa Arena several times a week commended the amazing love and care shown by the staff towards the residents. They appreciated the cleanliness of the facility and its well-maintained grounds. Any concerns or questions they had were promptly addressed by the attentive team at Casa Arena.

Several reviewers highlighted how resident-centered Casa Arena was throughout every aspect of its operations. From housekeeping to management personnel, employees consistently demonstrated care and compassion towards residents. Additionally, there was praise for Casa Arena's varied menu options available throughout each day.

Unfortunately, not all experiences at Casa Arena were positive. One dissatisfied family member shared that their father received subpar care during their stay at the facility. They claimed that if it wasn't for their own presence and involvement in their father's care, he would have received minimal attention. The reviewer expressed disappointment with the lack of exercise and movement assistance provided to their bedridden father, as well as unclean showers and unresponsive staff members.

Another negative review criticized Casa Arena as the worst nursing home in the Otero area. The reviewer strongly advised against placing family members in this facility, citing poor care and lackluster food quality. They also mentioned receiving cautionary remarks about Casa Arena from other nursing homes.

In summary, Casa Arena has received mixed feedback from residents and families regarding their experiences at the skilled nursing facility. While some praised the caring staff, outstanding PT department, and above-average food quality, others expressed disappointment with aspects such as subpar care, uncleanliness, and unresponsive staff. It is important for individuals considering Casa Arena to carefully assess these reviews before making a decision regarding long-term care for themselves or their loved ones.

Restaurants

• Pizza Patio (0.1 miles)
• Alamo Janitorial & Supply (0.6 miles)
• Brown Bag Deli (0.7 miles)
• Amigos Bakery (0.9 miles)
• Subway (1 miles)
• Eddie's Burritos (1.1 miles)
• Burger King (1.4 miles)

Places of Worship

• New Beginnings (0.5 miles)
• Jehovah's Witnesses (0.8 miles)
• Our Savior Lutheran Church (0.9 miles)
• Calvary Chapel (0.9 miles)
• Cuba Avenue Church of Christ (1 miles)
• New Zion Baptist Church (1.2 miles)
• Owen Chapel Ame Church (1.3 miles)

Physicians

• Sherel J Stone - Presbyterian Medical Services Behavioral Health (0.6 miles)
• Champion Medical Group (0.7 miles)
• Leandrita Ortega (0.7 miles)
• Alamogordo Dermatology (0.7 miles)
• Alamogordo Ear Nose & Throat (0.7 miles)
• Advanced Hearing Care (0.8 miles)
• Alamogordo Urgent Care (0.8 miles)

Pharmacies

• Medical Arts Pharmacy (0.9 miles)
• Acp Pharmacy (1 miles)

Cafes

• Lotus Boba Tea (1 miles)
• Starbucks (1.8 miles)
• Rustic Cafe (3.5 miles)

Transportation

• Alamo-El Paso Shuttle Service (1.5 miles)

Parks

• Washington Park (1.6 miles)
• Briggs Field Doggy Park (2.5 miles)

Hospitals

• Southern New Mexico Surgery Center (1.7 miles)
• Mescalero Indian Health Services (20.7 miles)
• Mescalero Phs Indian Hospital (20.7 miles)
• Mescalero Indian Health Service (20.7 miles)

Theaters

• New Mexico Museum Of Space History Alamogordo (2.2 miles)