Deptford Center for Rehabilitation and Nursing

Pros

• The staff at Deptford Center are nice and caring, making the residents feel comfortable and supported.
• Many families report that their loved ones have a positive experience and feel happy about their stay at the facility.
• The aides and nurses are helpful, addressing concerns promptly and providing good care.
• Residents appreciate the therapy services, which have been described as excellent.
• Overall, many visitors feel welcomed by the staff, who are friendly and responsive during visits.

Cons

• The food served to residents often does not match what is on the menu, and staff fail to ensure residents are woken up to eat their meals.
• There are concerns about catheter care, as it is frequently not emptied, causing anxiety for family members.
• Water is often unavailable at night, requiring family members to fill it from the bathroom.
• Nighttime and weekend staff have been reported to sleep during shifts and do not adequately attend to residents' needs.
• Some workers exhibit a lack of responsiveness, as requests for assistance may require multiple follow-ups before being addressed.
• Overall cleanliness of the rooms has been criticized, leading families to feel uncomfortable with their loved ones’ living conditions.
• Communication issues persist, with difficulties in receiving return calls from staff when messages are left.

Review

The transition to placing a loved one in a care facility like Deptford Center can be fraught with emotional challenges, particularly when that loved one is facing significant health issues such as dementia. For families like yours, the choice may have been driven by necessity—your father’s discharge from the hospital and your mother's inability to provide adequate care due to her own health problems. While you strive for daily visits and maintain an active presence in his life, the complexities of caregiving within a structured environment can evoke feelings of helplessness and frustration as they grapple with staffing limitations and communication barriers.

One recurring concern among family members is the adequacy of food service in the facility. Many reviews highlight issues with meal provision; residents often do not receive the items listed on their menus, leaving nutritional needs unmet. Complaints suggest that meals are hastily prepared or served without ensuring residents are awake or ready to eat. This situation is exacerbated by inadequate hydration options during nighttime hours—families report having to fill water containers themselves while expressing concern over their loved ones lacking access during crucial times.

Another major area of anxiety revolves around personal care services, particularly regarding catheter management. Families observing full catheters express a common fear of neglect when staff does not respond promptly or effectively to these critical needs. Such oversight can lead to distress not only for residents but also for their families who feel an added layer of concern about hygiene and comfort being compromised due to busy staff struggling under demanding workloads.

Despite these serious concerns, many reviews reflect a contrasting view regarding overall staff behavior and quality of care provided at Deptford Center. Numerous families note that most caregivers demonstrate kindness and patience amidst challenging circumstances involving multiple patients requiring attention simultaneously. Some family members have expressed satisfaction with specific nurses or aides who go above and beyond in building rapport with residents, highlighting moments where individual caregivers made significant positive impacts on their loved ones’ experiences.

Moreover, some reviewers appreciate that management actively addresses concerns raised by family members, portraying a willingness to engage rather than dismiss complaints outright. Though getting responses can sometimes prove difficult due to staff busyness—often leading families feeling ignored—the sentiment remains largely positive toward administrative efforts aimed at improving resident experiences through attention and responsiveness when prompted.

Nevertheless, there exists an understanding that no place can truly replace home comfort; many reports articulate how institutional environments tend toward sterile atmospheres reminiscent of hospitals rather than nurturing spaces conducive to companionship and personalized care. While certain areas may lack warmth or familiarity, it is clear that maintaining relationships between diligent staffers and grateful residents contributes significantly toward fostering better morale within the facility—a vital aspect for any long-term care provider striving for balance amid operational challenges faced daily.

In conclusion, experiences at Deptford Center appear mixed but primarily hinge on fluctuating standards of care tied closely to staffing levels and effective communication practices within the facility itself. As families navigate this challenging chapter in their lives alongside beloved relatives grappling with severe health conditions, ongoing advocacy will remain imperative—both for immediate concerns relating directly to each one's present situation as well as broader systemic improvements essential for future enhancements across similar establishments everywhere in pursuit of excellence in eldercare services.

This part of Deptford, New Jersey offers a variety of amenities and services that may be appealing for seniors looking to live in the area. With several pharmacies, cafes, restaurants, physicians' offices, hospitals, and places of worship within a few miles radius, residents have easy access to essential services. Additionally, proximity to parks provides opportunities for outdoor recreation and relaxation. The availability of public transportation options such as the PATCO/NJ Transit stations nearby can also be beneficial for those without personal vehicles. Overall, this neighborhood offers convenience and a range of resources that can cater to the needs of seniors looking for a comfortable and accessible living environment.

Cafes

• Starbucks (0.9 miles)
• Jersey Java & Tea (6.2 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4.3 miles)

Restaurants

• McDonald's (1.1 miles)
• Hilltop Creamery (2.1 miles)
• McDonald's (2.4 miles)
• McDonald's (2.8 miles)
• Pizza Hut (4.2 miles)
• Auntie Anne's (4.3 miles)
• Chick-Fil-A (4.4 miles)

Physicians

• Advocare West Deptford Pediatrics (3.1 miles)
• Prate Family Eye Care (3.2 miles)
• Orthopedic Surgery & Sports Medicine (3.3 miles)
• Advocare Heights Primary Care (4.5 miles)
• Rowan SOM Family Medicine Residency Program (5.3 miles)
• Internal Medicine Associates of Southern New Jersey (6.8 miles)
• CHOP Specialty Care & Surgery Center (7 miles)

Hospitals

• Jefferson Stratford Hospital (5.2 miles)
• Cooper University Hospital (7.7 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (5.7 miles)
• PATCO Westmont Station (6.2 miles)
• Terminal F (7.8 miles)
• Terminal D (7.8 miles)
• Taxiway N (7.8 miles)
• United Club (7.8 miles)
• Terminal C (7.8 miles)

Parks

• Washington Lake Park (6 miles)
• FDR Park (6.4 miles)
• Christopher Columbus Park Dog Run (7.7 miles)
• Weccacoe Park (7.8 miles)

Places of Worship

• St Charles Boromeo Catholic Church (7.2 miles)