449 South Pennsville-Auburn Road, Carneys Point, NJ 08069
For more information about senior living options: (844) 490-3973
The facility has a nice appearance and is well maintained. The customer service is excellent and parking access is convenient. The staff are extremely friendly and helpful. Dawn from the Hospitality department is truly amazing and goes above and beyond. Dawn keeps families informed with regular updates and handwritten notes. The addition of the Hospitality department makes stays feel welcoming and personal. The rehab team, especially therapist Tracy, provides exceptional care. The PT department is top notch. The staff are professional, caring, and attentive. The facility is clean and the environment feels calm and family-friendly. The staff treat residents like family and show genuine compassion. The front desk and dietary staff are kind and helpful. Southgate staff are described as dedicated and trustworthy by many families. Many reviewers would recommend Southgate based on positive experiences.
The staff were HORRIBLE, unorganized, and the facility was a complete MESS. A reviewer describes a patient who was overmedicated, dehydrated, and left in an altered state, calling the place beyond disgusting and saying no one cares about loved ones. The facility is described as the WORST healthcare facility possible, with management that does not respond and staff that do not care for patients or residents. The reviewer alleges racial prejudice, noting that white patients were not treated nicely. The administrator is described as uncaring and disengaged, and the food is not edible, often cold. There was garbage on the floors and a terrible odor throughout the facility. Some nurses are described as nasty, making patients afraid to speak up. Social workers are lazy and look the other way, with families having to intervene to move a loved one out. The reviewer says do not recommend this facility and do not put your family here. A report states a patient was found covered in blood with staff unaware and no notification to the head nurse.Southgate Health Care Center in Carneys Point, New Jersey is best suited for families seeking a rehab-forward, homey environment where skilled therapy and personal attention shape daily life. It works particularly well for seniors recovering from joint replacement or other procedures, and for residents who value an on-site therapy program that pairs physical restoration with meaningful activities. The facility is all on one level, which simplifies visits and daily routines, and it carries a clean, inviting feel with consistently present staff. For families that prize clear communication and a warm, welcoming atmosphere, where hospitality staff and aides strive to connect with residents, the community presents itself as a strong match. In short, those who want a tangible emphasis on rehabilitation, social engagement, and a comforting, well-maintained setting will likely find Southgate a strong fit.
Yet, this is not a one-size-fits-all facility. Several reviewers flagged volatility in care experiences and questioned management responsiveness. Some families report outstanding consistency, nurses, aides, and therapists praised for professionalism and compassion, while others recount disorganization, abrupt communication lapses, or gaps in daily oversight. A few accounts describe concerning incidents around medication, hydration, or toileting, and a handful allege discriminatory or disrespectful treatment by staff. Potential residents who require unwavering staffing reliability, zero tolerance for management gaps, or a consistently uniform care approach should probe these issues carefully. Families with strong sensitivities about front desk responsiveness, odor control, or supervision levels may want to compare Southgate against peers before committing.
On the positive side, the core strength is the rehab and therapy ecosystem. The PT/OT team earns frequent, high praise for progress, with reports of therapists who build strength and balance, and clinicians who stay engaged with families. The nursing and aides are repeatedly described as caring, attentive, and patient, with several stories about hospitality staff who truly go above and beyond, Dawn in particular is singled out for connection with the resident and regular family updates. Cleanliness and upkeep are repeatedly cited, as is the quality and variety of meals, with dietary staff noted for their warmth and responsiveness. The all-on-one-floor design reduces delirium risk and makes navigation easier for walkers and visitors, while the activities program gives residents tangible reasons to participate and look forward to each day. When these factors align, Southgate provides a rehabilitative home base that supports independence, mobility, and social engagement.
Still, the downsides matter and should inform any decision. Several reviewers describe inconsistent day-to-day staffing, some shifts marked by clear engagement and timely responses, others by delays or gaps in information. A few accounts raise concerns about medication management, dehydration, or perceived insensitivity, and there are occasional complaints about front-desk communication and administrative follow-through. Odors, crowded or mismanaged areas, and perceptions of uneven quality across units have appeared in some feedback. These reports underscore the importance of asking hard, specific questions before moving in: what is the nurse-to-patient ratio on the unit, how are care plans reviewed with families, how are problem complaints handled, and who is the point of contact for rapid updates? Prospective residents should also request current references and tours of both the rehab and long-term care areas to gauge consistency firsthand.
For a family weighing options, Southgate is a compelling choice for those who want a robust rehabilitation pathway paired with a genuinely friendly, attentive staff culture. If a loved one is recovering from surgery, needs gait training, or benefits from hands-on therapy and daily structured activities, the program can deliver meaningful mobility gains and a sense of normalcy. The hospitality-driven approach, staff who connect with residents, regular family updates, and a welcoming environment, adds a social and emotional dimension that can shorten the adjustment period. However, if priority is ironclad consistency, rapid issue resolution, or a consistently unified care approach across shifts, this facility warrants a careful, evidenced-based vetting. In such cases, compare with peers, request written care-transition plans, and speak with current residents or families to separate anecdote from pattern.
Overall, Southgate Health Care Center stands out for rehab-centered care, tangible improvements in mobility, and a climate of warmth that many families value highly. It rewards those who arrive with clear expectations and engage actively with the care team, particularly in therapy and restorative services. Given the mixed to glowing feedback across reviews, a due-diligence tour, focusing on therapy capabilities, staff consistency, and how concerns are escalated, will determine whether this community aligns with a loved one’s specific needs. When the fit is right, Southgate can feel less like a facility and more like a supportive, well-run home that emphasizes recovery, dignity, and daily living with intention.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (7 miles away) Philadelphia International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southgate Health Care Center is a premier assisted living community located in Carneys Point, NJ. Our facility offers a wide range of amenities and care services to ensure that our residents have everything they need to live comfortably and independently.
In terms of amenities, we provide a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Each apartment unit is fully furnished and includes cable or satellite TV for entertainment purposes. We also offer community-operated transportation services to help residents get around the area conveniently. For those who enjoy technology, our computer center provides access to computers and the internet.
Meals are an important part of daily life, which is why we have a beautiful dining room where restaurant-style meals are served. Our kitchenette area allows residents to prepare snacks or drinks independently if desired. Additionally, special dietary restrictions are taken into consideration when planning meals so that every resident's nutritional needs are met.
To keep residents physically active and engaged, we have a fitness room equipped with exercise equipment. A gaming room offers various recreational activities for those who enjoy friendly competitions or leisurely play. For outdoor enthusiasts, we have a peaceful garden where residents can relax or engage in gardening activities.
Our wellness center is dedicated to promoting mental well-being through various programs designed to support emotional health. Residents can also participate in scheduled daily activities led by our staff or take part in resident-run activities where they can connect with fellow community members.
Safety and care are paramount at Southgate Health Care Center. We provide 24-hour call systems and supervision to ensure immediate assistance when needed. Our trained staff assists with daily living activities such as bathing, dressing, and transfers whenever required. Medication management is also offered to guarantee proper administration.
Transportation arrangements for non-medical purposes are available for residents who wish to explore nearby areas or make appointments outside the community. We understand the importance of regular medical check-ups; therefore, transportation arrangements for doctor's appointments are provided as well.
In addition to our on-site amenities and care services, there are two cafes, three pharmacies, three physicians, and two restaurants conveniently located near our community for easy access to additional services or dining options.
At Southgate Health Care Center, we strive to create a warm and supportive environment where residents can maintain their independence while receiving the assistance they need. We aim to make each day fulfilling and enjoyable with a variety of activities, delicious meals, and quality care services.
Southgate Health Care Center is located at 449 South Pennsville-Auburn Road, Carneys Point, NJ 08069 in Salem County, New Jersey
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