449 South Pennsville-Auburn Road, Carneys Point, NJ 08069
For more information about senior living options: (844) 490-3973
The staff at Southgate treats residents like family and provides exceptional care. The facility is extremely clean and well-maintained. The PT department is top notch and helps residents regain walking and strength. The nursing staff, CNAs, and aides are professional, caring, and attentive. The dietary team is kind and does an amazing job; meals are plentiful and good. Lucy Johnson from Agency went beyond the call of duty for the patient's family. The administration team welcomes residents and ensures supplies and room setup are handled smoothly. The environment is calm, family-oriented, and supported by friendly, helpful staff.
The patient did not receive the lunch she ordered; salad was not served and only dressing was brought. The staff were described as horrible, unorganized, and uninformative; they reportedly did not show up until 8?8:30, leaving the facility a complete mess. The reviewer found the care provided unacceptable and noted some staff were unfriendly and disengaged from families. The reviewer alleged racial bias, claiming white patients were not treated well. The reviewer described the facility as beyond disgusting and said staff did not care for loved ones. The facility reportedly had garbage on the floors and a terrible odor, and the reviewer would not recommend it. The reviewer called the facility the worst healthcare facility possible, saying staff did not care for patients and management did not respond. The administrator was described as uncaring and disengaged, and the food was not edible. Some nurses and staff were described as having horrible attitudes.Southgate Health Care Center is best suited for families seeking a rehab-focused, care-intensive option where mobility restoration and therapy services are central. The community earns praise for a clean, pleasant environment and a culture that emphasizes personal attention from staff who often treat residents like family. For short-term or post-acute stays, especially when a resident needs robust physical therapy and a supportive daily routine, Southgate can deliver progress in a structured, on-one-floor setting that many families value.
Yet, those who prioritize consistently uniform care and flawless day-to-day operations should consider alternatives. Reviews reveal a wide range of experiences: some residents and families report disorganized communication, inconsistent staffing presence, and moments of unprofessional or dismissive behavior. There are also troubling remarks about neglect in specific cases, overmedication concerns, and interactions that feel discriminatory or unsympathetic. Prospective residents with high sensitivity to staff reliability or to interpersonal quality should scrutinize current leadership, staffing patterns, and how quickly concerns are escalated and resolved.
The strongest positives at Southgate offset many potential downsides when the focus is on rehabilitation and daily support. The PT/rehab program is repeatedly described as top-notch, with dedicated therapy teams driving measurable improvement and a professional nursing posture that complements clinical goals. Cleanliness and a calm, home-like atmosphere appear consistently, and many residents enjoy well-delivered meals, a range of activities, and staff who genuinely appear to care. Families frequently highlight the breadth of personnel - from nurses and aides to administration and social workers - who work to ensure needs are met and that residents feel supported.
However, the negative threads matter. Several reviews cite experiences of poor communication, perceived indifference, or care lapses, sometimes accompanied by inappropriate staff conduct or hostility toward families. Specific cautions include instances of alleged neglect related to toileting or hydration in dementia care scenarios, front-desk friction, and reports of odor or cleanliness lapses in certain areas. These concerns are not universal, but they are persistent enough to demand careful verification before choosing Southgate, especially for residents requiring constant supervision or highly consistent care routines.
When weighing the pros and cons, the rehab advantages and the generally warm, supportive staffing tone can make Southgate a strong pick for post-acute recovery and ongoing daily care, provided the family engages actively in the care plan. To offset risk, families should request clarity on staffing assignments, establish a regular care conference, and insist on direct lines of communication with a primary nurse or therapy lead. Visiting at different times, asking to speak with the PT/Occupational Therapy directors, and reviewing recent state inspections can help separate current performance from outdated impressions. Strong leaders or a consistently engaged social work team can be a decisive differentiator in a facility with variable experiences.
In the end, Southgate presents a practical, capable option for those prioritizing rehabilitation, cleanliness, and a family-like care ethos. It is less suitable for families seeking unvarying, flawlessly coordinated care with minimal risk of negative encounters. If this community is on the short list, approach the decision with concrete questions about staffing stability, care coordination, and the mechanisms for addressing family concerns. A well-constructed plan, proactive oversight, and diligent tours will reveal whether Southgate's strengths align with a resident's needs and a family's expectations.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (7 miles away) Philadelphia International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southgate Health Care Center is a premier assisted living community located in Carneys Point, NJ. Our facility offers a wide range of amenities and care services to ensure that our residents have everything they need to live comfortably and independently.
In terms of amenities, we provide a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Each apartment unit is fully furnished and includes cable or satellite TV for entertainment purposes. We also offer community-operated transportation services to help residents get around the area conveniently. For those who enjoy technology, our computer center provides access to computers and the internet.
Meals are an important part of daily life, which is why we have a beautiful dining room where restaurant-style meals are served. Our kitchenette area allows residents to prepare snacks or drinks independently if desired. Additionally, special dietary restrictions are taken into consideration when planning meals so that every resident's nutritional needs are met.
To keep residents physically active and engaged, we have a fitness room equipped with exercise equipment. A gaming room offers various recreational activities for those who enjoy friendly competitions or leisurely play. For outdoor enthusiasts, we have a peaceful garden where residents can relax or engage in gardening activities.
Our wellness center is dedicated to promoting mental well-being through various programs designed to support emotional health. Residents can also participate in scheduled daily activities led by our staff or take part in resident-run activities where they can connect with fellow community members.
Safety and care are paramount at Southgate Health Care Center. We provide 24-hour call systems and supervision to ensure immediate assistance when needed. Our trained staff assists with daily living activities such as bathing, dressing, and transfers whenever required. Medication management is also offered to guarantee proper administration.
Transportation arrangements for non-medical purposes are available for residents who wish to explore nearby areas or make appointments outside the community. We understand the importance of regular medical check-ups; therefore, transportation arrangements for doctor's appointments are provided as well.
In addition to our on-site amenities and care services, there are two cafes, three pharmacies, three physicians, and two restaurants conveniently located near our community for easy access to additional services or dining options.
At Southgate Health Care Center, we strive to create a warm and supportive environment where residents can maintain their independence while receiving the assistance they need. We aim to make each day fulfilling and enjoyable with a variety of activities, delicious meals, and quality care services.
Southgate Health Care Center is located at 449 South Pennsville-Auburn Road, Carneys Point, NJ 08069 in Salem County, New Jersey
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