Manahawkin Conv Center
Save1211 Rt 72 West, Manahawkin, NJ 08050
For more information about senior living options: (844) 490-3973
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A grim and hopeful portrait emerges from a wide range of experiences shared about Manahawkin Health & Rehabilitation Center. The remarks stretch from heartfelt prayers and comfort to searing accounts of neglect, miscommunication, and fear for loved ones. Some families speak with deep grief about what happened during one of the most vulnerable times in their lives - when a parent or grandparent was ill or recovering from a stroke - while others describe a facility that has, at times, provided compassionate care and improvement under new leadership. Taken together, the reviews reveal a facility that has touched people in profoundly different ways, with both moments of warmth and episodes of alarm.
On the more troubling end, several families describe serious concerns about care quality, staffing, and the overall environment. There are recurring accusations of understaffing and staff distraction, with complaints that the needs of patients are not met promptly or adequately. The facility is described as dirty or poorly maintained in places - water leaking from ceilings, hallways collecting buckets, rooms with odors of urine, and moldy ceilings in at least one account. Related frustrations center on poor communication with families: messages not returned, family members left with questions about the status of their loved ones, and a sense that important information is discussed in common areas in ways that violate privacy. There are even sharper claims of HIPAA violations and a general sense that patient privacy and dignity were not being safeguarded.
Within the narratives, the most intimate and devastating stories revolve around a mother who was fragile and paralyzed after a massive stroke. One reviewer recounts a period during COVID when the patient could not defend herself, and the family member on the phone witnessed dangerous disruptions: being grabbed by someone to take the phone away, or the call being cut off while the patient was reportedly under distress. The stress of the COVID era, with strict restrictions and limited ability to intervene in person, compounds the fear and anger in that account. The reviewer connects these experiences to broader reflections on the gravity of care: the temptation to rationalize harm with the harsh duty to "read the 10 Commandments" and to consider the moral weight of neglect or harm toward vulnerable elders. This thread is punctuated by prayers for healing, forgiveness for wrongdoers, and a call for accountability through an internal investigation.
Amid the harsh critiques there are also numerous accounts of warmth, kindness, and professional care from particular staff members, hinting at a more complex reality. Several reviews highlight administrators, admissions staff, and front-desk personnel who went above and beyond. Positive testimonials mention Sharon the administrator, Rodger, Monaud the Admissions Director, Jessica the receptionist, Savannah the HR director, and Jessenia among the nursing staff, all described as attentive, approachable, and responsive. Families express gratitude for being treated kindly, for assistance with scheduling appointments and transportation, and for a sense that the staff genuinely cared about the residents' well-being. In those voices, there is a clear appreciation for a culture of care that feels personalized and thoughtful, with praise for the facility's atmosphere, the presence of activities, and the perception that some employees sustain a long-standing, compassionate commitment to residents.
The facility's management narrative is equally mixed. A number of reviewers reference transitions under new ownership and new management, implying a period of adjustment but also a sense that positive changes are achievable. Phrases like "under new management" and "positive vibes" suggest that a portion of the staff and the residents experienced better coordination, more consistent staff presence, and a renewed emphasis on care. Some reviewers describe the staff as "wonderful," "attentive," and "extremely helpful," with particular appreciation for the care coordinators who helped residents navigate appointments and the administrative team that helped families feel heard during challenging times. Yet even within these positive notes, there is an undercurrent of vigilance: families urge others to visit and experience the facility for themselves, to see both the good and the bad firsthand, and to beware of ongoing concerns that could affect future experiences.
Another recurring theme concerns the practical logistics and financial aspects of care. Several reviews describe frustration with billing, insurance processes, and the handling of Medicare or payer information. One reviewer explicitly asserts that the facility did not verify Medicare and instead billed exorbitant amounts, labeling the occurrence as illegal and alarming. A family recounts a discharge experience that left them without essential home-care support and with a sense that the discharge process was inadequately managed, lacking guidance for home assessments and the necessary equipment. The tone varies between frustration and alarm, underscoring how the financial and administrative dimensions of care can amplify anxiety for families already dealing with medical vulnerabilities.
Taken together, the material presents a facility whose reputation is deeply polarized. On one hand, there are abundant statements of care, professionalism, and heartfelt gratitude toward staff who offer stability, kindness, and practical assistance. On the other hand, there are sustained accusations of neglect, environment concerns, privacy violations, and troubling billing practices that would understandably alarm families considering placing a loved one in the facility. The narratives consistently underscore that parents and grandparents deserve humane, dignified care, timely communication, and a clean, safe environment, while workers and administrators are urged to maintain vigilance, uphold privacy, and respond promptly to family concerns.
For anyone evaluating Manahawkin Health & Rehabilitation Center, these mixed experiences highlight the critical importance of due diligence. Prospective families are encouraged to engage directly with admissions and leadership, tour the facility, speak with current residents and families, assess staffing levels during different shifts, and review current policies on privacy and care plans. The stories call for a transparent, internal review that protects residents' well-being while recognizing and supporting the staff who strive to deliver compassionate care. In the end, the facility's trajectory appears to depend on steadfast attention to staffing, communication, cleanliness, and accountability, and on a sustained commitment to placing the patient's dignity and safety at the forefront of every decision.
The Manahawkin Conv Center is an assisted living community located in Manahawkin, NJ. This community is designed to provide seniors with a comfortable and fulfilling lifestyle, offering a wide range of amenities and care services.
Residents at the Manahawkin Conv Center can enjoy the convenience of having a beauty salon on-site, allowing them to easily access professional hair and beauty services. They also have access to cable or satellite TV in their fully furnished apartments, ensuring they can stay entertained and connected.
Transportation needs are also taken care of at this community, with community-operated transportation available for residents to use. Whether it's getting to appointments or running errands, transportation arrangements can be made easily. There is also a computer center available for residents who want to stay connected online and keep up with technology.
Meals at the Manahawkin Conv Center are restaurant-style dining experiences, where residents can enjoy delicious meals prepared by skilled chefs. Special dietary restrictions can be accommodated, including diabetes diets.
There are plenty of opportunities for socializing and staying active within the community as well. A fitness room is available for residents who want to stay fit and active. A gaming room provides entertainment options for those who enjoy games like cards or board games. Outdoor spaces and gardens allow residents to enjoy nature and fresh air.
Care services provided at this assisted living community include 24-hour call systems for emergencies, 24-hour supervision to ensure resident safety, assistance with activities of daily living such as bathing and dressing, assistance with transfers for those who may need help moving around, medication management, and mental wellness programs.
Residents at the Manahawkin Conv Center can also take part in a variety of activities both within the community and in the surrounding area. Concierge services are available to assist with planning day trips or finding local attractions. Resident-run activities provide opportunities for social engagement with fellow residents. Scheduled daily activities ensure there is always something for residents to enjoy.
Additionally, the community is conveniently located near several cafes, pharmacies, physicians, restaurants, and hospitals, providing easy access to essential services.
Overall, the Manahawkin Conv Center offers a comfortable and caring environment for seniors to live a fulfilling and engaging lifestyle while receiving the necessary assistance and care.
Manahawkin Conv Center is located at 1211 Rt 72 West, Manahawkin, NJ 08050 in Ocean County, New Jersey
Manahawkin Conv Center on seniors.fyi includes 9 photos including images showing landscaping, interior, lighting, outdoor, building, nature, parking, exterior, and more.
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