Monmouth Care Center

Pros

• The staff at Monmouth Care Center is very nice, kind, and courteous, creating a welcoming atmosphere for residents.
• Residents receive attentive care and support from the staff, ensuring their well-being and comfort.
• Monmouth Care Center is described as clean and well-maintained, which contributes to a pleasant living environment.
• The rehabilitation services provided are effective, with dedicated staff helping residents achieve their recovery goals.
• Residents enjoy delicious meals and a variety of activities that enhance their quality of life, such as Thanksgiving dinner and recreational activities.
• Communication between staff and residents is strong, with staff regularly checking in on residents to address any questions or concerns.
• Families feel satisfied with the care their loved ones receive at Monmouth Care Center, expressing gratitude for the support provided by the staff.

Cons

• The facility is unresponsive regarding the release of funds from a deceased resident's account, causing frustration and disappointment for the family.
• Residents are often found wet or soiled due to aides not checking on them regularly, indicating poor care.
• There are frequent incidents where residents are left in their urine and bowel movements for hours before being cleaned, highlighting inadequate staffing and care.
• Staff shortages contribute to delays in providing necessary assistance to bedridden residents, leading to compromised care quality.
• The observed conditions reflect a significant lack of attentiveness towards the needs of less mobile residents compared to other facilities.

Review

The experience of residents and families in nursing facilities can vary dramatically, as reflected by the contrasting accounts from different centers. One family's distressing encounter with a facility highlights troubling issues regarding resident care and administrative responsiveness. After the passing of their aunt on August 7th, they faced significant frustrations while trying to access funds from her account, which had become essential for burial expenses. Despite providing all necessary documentation within a week of her death, the family was met with silence from the facility's financial representative, Director of Nursing, and Assistant Manager. Their numerous messages went unanswered, exacerbating their grief during an already painful time. This lack of communication not only hindered them financially but also added layers of frustration as they grappled with their loss.

Compounding their worries is the observation that another relative, their mother, resides in the same facility. Reports indicate a consistently inadequate level of care; staff are frequently found to be short-staffed, leading to neglectful situations where bedridden residents were left wet or soiled for extended periods. The family has noted alarming instances where they have been compelled to change diapers themselves due to staff negligence. A recent fall experienced by their mother raises further red flags regarding staff attentiveness and safety protocols within the facility. Such disturbing conditions suggest broader systemic issues at play that could stem from inadequate staffing levels or underlying problems related to employee satisfaction and compensation.

In stark contrast to these negative experiences is Monmouth Care Center, a facility that has garnered praise from both residents and family members alike. Many individuals report a warm and welcoming environment characterized by attentive and courteous staff who prioritize resident well-being—even going so far as to make celebrations like Thanksgiving Dinner special events filled with delicious food and camaraderie among residents. The cleanliness of Monmouth Care Center has been particularly noted; visitors appreciate its tidy appearance and absence of unpleasant odors commonly associated with less well-maintained facilities.

Accounts from satisfied families emphasize how staff members at Monmouth Care Center go above and beyond to ensure that residents feel cared for—not just physically but emotionally as well. Communication appears seamless between caregivers and residents; many have remarked on how friendly and professional everyone seems when addressing any concerns or inquiries related to care plans. Residents enjoy choices regarding meals, whether dining in communal areas or enjoying trays in their rooms—fostering an atmosphere conducive to dignity during mealtimes.

Moreover, individuals undergoing rehabilitation services at Monmouth Care Center have reported very positive outcomes upon discharge—a testament to effective therapeutic approaches employed by staff there. For example, one individual who underwent hip replacement surgery described receiving patient-focused rehabilitation services that significantly aided recovery efforts through encouraging support strategies offered by therapists.

Overall, this dichotomy between experiences at two nursing homes illustrates crucial differences in quality of care provided across facilities dedicated to elder care. While some families face seemingly insurmountable challenges filled with neglectful practices that incite frustration and pain during difficult times—others find solace in establishments committed wholly toward nurturing environments designed around kindness, wellness, communication-focused operations accompanied by responsive staffing methodologies prioritizing individuals' distinct needs over ephemeral metrics alone. With advocates calling attention towards accountability shifts across health care landscapes today too—there remains hope still: For tremendous improvements across varied institutions aim toward ensuring those most vulnerable receive proper support tailored explicitly ensuring their dignities affirmed throughout everyday realities lived daily amongst them still…

Physicians

• Jacqueline M. Wilentz Comprehensive Breast Center (0.2 miles)
• Nj Center-Prostate Cancer (0.3 miles)
• Monmouth Psychiatry Group (0.3 miles)
• Pediatric Urologists 422 Morris Ave (0.6 miles)
• Pediatric Urology Associates (0.6 miles)
• West Long Branch Ob Gyn (1.5 miles)
• Meridian Health - Saad Saad, MD (3.2 miles)

Transportation

• NJT - Long Branch Station (0.3 miles)
• Asbury Park Station (5.6 miles)

Hospitals

• Monmouth Medical Center (0.3 miles)
• Hackensack Meridian Health Jersey Shore University Medical Center (6.4 miles)
• K. Hovnanian Children's Hospital (6.5 miles)

Cafes

• The Baked Bear (0.7 miles)
• Rook Coffee (2.1 miles)
• Booskerdoo Fresh Roasted Coffee Co. (2.6 miles)
• Rook Coffee (3.4 miles)
• Booskerdoo Coffee & Baking Co. (4.7 miles)
• Starbucks (5.3 miles)
• Rook Coffee (10 miles)

Restaurants

• McDonald's (0.8 miles)
• McLoone's Pier House (0.9 miles)
• Rooney's Oceanfront Restaurant (1.2 miles)
• Zachary's (1.4 miles)
• Strollo's Lighthouse (1.5 miles)
• McDonald's (1.6 miles)
• Taco Bell (2.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.5 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)
• Little Silver Family Pharmacy (4.2 miles)

Parks

• Seven Presidents Oceanfront Park (1.6 miles)
• Joe Palaia Park (3.3 miles)
• Fletcher Lake Park (5.7 miles)
• Pete's Playground (6.1 miles)
• Memorial Park (7.2 miles)

Places of Worship

• Church of the Precious Blood (2.6 miles)
• Jersey Shore Rescue Mission (5.2 miles)

Theaters

• AMC Monmouth Mall 15 (3.4 miles)