Regency Grande Post-Acute Rehabilitation and Nursing Center in Dover, NJ
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65 N Sussex St, Dover, NJ 07801
For more information about senior living options: (844) 490-3973
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The staff are caring, knowledgeable, and very helpful. The physical therapy department is outstanding, with therapists who are tough but engaging. The doctors, nurses, therapists, and support staff provide excellent care. Motty Waxler is a critical part of the care process. The nursing and rehab team delivers exceptional care and dedication. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The administration team is attentive, responsive, and compassionate. The therapy team creates personalized rehabilitation plans that yield remarkable progress. The social worker is helpful in every way. The therapy gym is amazing, with state-of-the-art equipment and knowledgeable therapists. The staff consistently shows kindness and professionalism toward residents. Excelcare at Dover is highly recommended for compassionate care.
They describe it as the worst place for someone to be, with mind games played on patients and families and rules changed to benefit the facility. The staff are accused of neglect, such as failing to provide oxygen, leaving residents in diapers for hours, and taking too long to respond to calls. Management is labeled terrible and money-driven, including harassment over checks and a security deposit that required a court to recover. The facility is characterized as dirty and smelly with mice in rooms, and the food described as horrible. Residents' health allegedly deteriorates under care, with delays in pain medication and poor discharge planning that frustrates families. Communication with leadership is criticized, with claims that straight answers are not given and release decisions are misrepresented. Some reviews say the staff are unprofessional, with language barriers and aides who spend too much time on their phones. A number of reviewers state the place should be shut down and compare it unfavorably to other facilities.Regency Grande Post-Acute Rehabilitation and Nursing Center is best suited for families seeking strong, outcome-focused rehabilitation paired with steady nursing care in a warm, community-oriented setting. It tends to work best for residents who need a robust therapy program to regain mobility and independence after a hospital stay, and for families who value hands-on attention from therapists, nurses, and social workers. The facility repeatedly earns praise for its therapy gym, personalized rehab plans, and the sense that residents are treated with genuine care and respect. For long-term residents who want a caring, familiar staff presence and a home-like atmosphere, Regency Grande often delivers meaningful continuity and comfort.
Those who should consider alternatives are families prioritizing consistent, transparent administration and flawless communication from leadership, along with stringent expectations about billing practices and discharge processes. Several reviews highlight friction points with management, including responsiveness and transparency, and there are documented experiences where discharge decisions, financial arrangements, or administrator accessibility became a barrier to peace of mind. If a family needs near-immediate, unambiguous answers from top leadership, or a facility with a spotless baton pass of information from admissions through discharge, this community can feel unreliable to those standards.
The most salient pro is the rehab engine: therapy staff, physicians, and aides are repeatedly described as capable, compassionate, and persistent. Residents often show tangible gains - improved independence, strength, and mobility - thanks to dedicated physical, occupational, and speech therapy teams. Administrators and social workers emerge as strong facilitators in many accounts, with Motty Waxler singled out for attentive oversight and accessible problem-solving. The campus itself is praised for cleanliness, a welcoming environment, and a fidelity to resident comfort, which helps families feel confident their loved one is in a well-maintained, dignified setting.
Beyond rehab, the staff's daily bedside care and the culture of kindness play a critical role in outcomes. Several families recount nurses and aides who go the extra mile, maintain a respectful demeanor, and establish trusting relationships with both residents and families. The facility's approach to routine care - shower schedules, timely medication administration, and a general sense of orderly operation - consistently underpins positive experiential reviews. The combination of skilled clinical care and approachable administration creates a foundation where many residents not only stabilize but also engage in daily activities and social programs that reinforce emotional well-being.
However, the cons raised in the review pool cannot be dismissed. A subset of families report inconsistent leadership presence and communication lapses, sometimes tied to specific floors or shifts, which can magnify worries during transitions or discharge planning. Financial and administrative friction - security deposits, billing disputes, and delays in response - also appear in multiple accounts, underscoring the importance of documenting agreements and retaining careful records. Maintenance and environmental concerns surface in some reviews (outdated spaces on certain floors, occasional facility wear), alongside a handful of highly negative reports about care lapses, communication breakdowns, and unsatisfactory discharge experiences. While these viewpoints are not universal, they signal real risk where administrative consistency and proactive family engagement are pivotal.
The practical takeaway for families weighing Regency Grande is clear: the facility often delivers outstanding rehab outcomes and compassionate, capable day-to-day care, anchored by a responsive therapy ecosystem and an administration that can be both visible and helpful when functioning well. Yet the decision hinges on tolerance for variability in leadership responsiveness and the importance placed on billing transparency and discharge process clarity. If rehab quality and a nurturing clinical team are the top priorities, Regency Grande can be an excellent match. If unwavering administrative accessibility and perfectly predictable operations are non-negotiables, it may be prudent to compare alternatives, visit with current families, and probe floor-by-floor experiences before committing.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (24 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings. Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging." Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Regency Grande Post-Acute Rehabilitation and Nursing Center is a premier assisted living community located in Dover, NJ. Our community offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
Within our community, residents can enjoy a variety of activities on-site, providing opportunities for socialization and engagement. Whether it's joining a group exercise class or participating in arts and crafts, there are plenty of options to keep residents entertained and active. Additionally, our indoor and outdoor common areas provide spaces for relaxation or socializing with friends and family.
We understand the importance of spiritual well-being, which is why we offer both devotional services on-site and off-site. Residents can attend religious services or engage in devotional activities based on their individual preferences.
Our assisted living community also takes pride in the quality of care provided. We offer specialized incontinence care services to ensure the comfort and dignity of our residents. This personalized care extends to our dining options as well. Our kitchen caters to various dietary needs with gluten-free, kosher, low/no sodium, no sugar, organic, vegan, and vegetarian menu options.
Located conveniently within close proximity to various amenities, Regency Grande Post-Acute Rehabilitation and Nursing Center provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals.
At Regency Grande Post-Acute Rehabilitation and Nursing Center in Dover, NJ, we strive to create an enriching lifestyle where residents can feel at home while receiving exceptional care and enjoying numerous amenities nearby.
This area of Dover, New Jersey offers a convenient and diverse range of amenities for seniors looking to settle down. With several pharmacies nearby, accessing healthcare and medication is easily manageable. The proximity to hospitals such as Saint Clare's and Kindred Hospital New Jersey provides peace of mind in case of any medical emergencies. Various dining options, including Miller's Ale House and Olive Garden, cater to different tastes, while cafes like Starbucks and Panera Bread offer relaxing places to socialize. Accessible transportation options like Rockaway Mall Park & Ride make it easy to get around the area. There are also parks and theaters for recreational activities, as well as places of worship for spiritual fulfillment. Overall, this neighborhood combines convenience with a welcoming community atmosphere, making it a great choice for senior living in Dover.
Regency Grande Post-Acute Rehabilitation and Nursing Center is located at 65 N Sussex St, Dover, NJ 07801 in Morris County, New Jersey
Yes, Regency Grande Post-Acute Rehabilitation and Nursing Center allows both dogs and cats.
Regency Grande Post-Acute Rehabilitation and Nursing Center on seniors.fyi includes 13 photos including images showing interior, building, landscaping, urban, waterfall, tree, garden, entrance, and more.
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Interior
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Architecture
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