Pelican Pointe Post Acute Nursing & Rehabilitation

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  • Interior

    A cozy dining area with elegantly set tables and padded chairs.

  • Outdoors

    A peaceful view of a church building surrounded by greenery and blue skies.

  • Decor

    A modern kitchen setup with wooden cabinets, a stove, sink, and dishwasher. A table with colorful decorative items is surrounded by chairs.

  • Building

    A serene view of a residential building surrounded by well-maintained landscaping and a flagpole.

  • Bedroom

    A clean and well-lit hospital room with two beds, featuring a window with curtains and a plant on the windowsill.

  • Trees

    A serene view of a walking path winding through a residential area with lush trees and clear blue skies.

  • Windows

    A bright and clean hospital patient room featuring two adjustable beds and natural light from a nearby window.

  • Dining

    A cozy dining area featuring neatly arranged tables and a warm, inviting atmosphere.

  • Seating Area

    A warm and inviting lobby featuring elegant chandeliers and lush greenery.

  • Natural Light

    A cozy waiting area featuring comfortable seating, soft curtains, and natural light streaming in from the windows.

  • Exercise Equipment

    A well-equipped physical therapy room ready for rehabilitation activities.

  • Conference Room

    A well-designed conference room featuring a large wooden table surrounded by comfortable striped chairs, ideal for meetings and collaborative discussions.

  • Table Settings

    A warm and inviting dining area with red tablecloths and festive decorations.

Pelican Pointe Post Acute Nursing & Rehabilitation

3809 Bayshore Road, North Cape May, NJ 08204

For more information about senior living options: (844) 490-3973

3.9 from 51 reviews
5 stars
34
4 stars
4
3 stars
0
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of Pelican Pointe Post Acute Nursing & Rehabilitation

Pros

  • pro The staff are caring and pleasant.
  • pro Pelican Pointe is described as the best nursing facility.
  • pro The staff are amazing and go above and beyond for their residents.
  • pro The care at Pelican Pointe is incredible and the staff feel like family.
  • pro Donna at the front desk is amazing.
  • pro Gigi and the nursing staff are caring and attentive.
  • pro Physical therapy and occupational therapy help restore strength.
  • pro Pelican Pointe is friendly, responsive, and attentive to residents.
  • pro The rehab department is highly regarded as the best.
  • pro The rooms and hallways are spotless and pleasant.
  • pro The nursing staff across shifts are kind, gentle, and caring.
  • pro Pelican Pointe is highly recommended for rehab and long-term care.

Cons

  • pro The facility is unsafe and unreliable for anyone in need of care.
  • pro The reviewer states that the mother was verbally assaulted and neglected during recovery.
  • pro Aides ridiculed the patient for accidents and yelled when she asked for assistance.
  • pro The food is canned or frozen, unappealing, and not fresh.
  • pro Rehab patients are surrounded by extremely sick people and receive little attention unless they are the squeaky wheel.
  • pro The CNAs are described as unprofessional and lazy, spending more time on their phones and passing duties to visiting family.
  • pro The rehab department did little to help the reviewer's husband after a stroke.
  • pro Administration and the head nurse allegedly threw out the reviewer for smoking, leaving them with nowhere to go.
  • pro The place is not a great facility and does not provide proper care.
  • pro The food is barely fit for human consumption.

Review

Pelican Pointe Rehab and Nursing Center in Cape May County draws a broad spectrum of experiences from families and residents, painting a picture of a facility that can feel like home for some and, for others, a place where safety and quality of care are questioned. Across the chorus of reviews, the most consistent note is a strong belief that the staff often makes a meaningful, even lifesaving difference. When the caregivers are at their best, families describe "caring and pleasant" staff, "great vibes," and a sense that the team goes above and beyond for residents. Several accounts emphasize that the caregiving atmosphere can feel warm and familial, with staff members who become part of the resident's daily life - an important distinction for families who are entrusting their loved ones to a facility.

Many reviewers highlight standout individuals who left lasting impressions. Comments about Donna at the front desk, Nurse Gigi, the therapy team (PT and OT), and the nurses across shifts recur as specific anchors of positive experiences. Families recount that the staff's attentiveness, responsiveness, and willingness to resolve problems contribute to a sense of security and trust. The rehab experience, in particular, is praised by several reviewers who contend that the therapy team helped patients regain strength and function, sometimes describing the rehab department as the best they have seen. The atmosphere in the building - cleanliness, d?cor, and a welcoming environment - also appears repeatedly as a favorable backdrop for recovery and long-term care.

Beyond the individual heroes on the floor, many reviews celebrate the center's comprehensive approach to care. For residents with dementia or other long-term needs, Pelican Pointe is depicted as providing 24/7 supervision, meaningful activities, and opportunities to stay physically and mentally engaged. Several families express appreciation for the variety of activities and the way staff facilitate engagement tailored to different resident needs. The presence of therapy animals, such as Teddy the puppy, and other small touches appear to lift spirits and provide comfort, turning the facility into more than just a place to stay. Some reviewers mention the administrator and leadership as supportive forces who ease transitions into care or rehab, reinforcing a sense that this is a facility capable of managing both short-term recovery and ongoing daily living.

Yet the picture is not uniformly glowing. A subset of reviews presents serious concerns about safety, professionalism, and overall quality of care. One account describes verbal assault and neglect during a period of recovery from leg wounds, with ridicule and shouted requests for assistance accompanying a troubling decline in care. Another reviewer characterizes the staff as unprofessional and lazy, noting excessive phone time by CNAs and a general lack of responsiveness to residents and visiting family members. Food quality is a particular flashpoint in several reviews: some patients praise meals as wholesome and even restaurant-quality, while others describe the meals as canned, frozen, or unappealing, and not well-suited to thoughtful rehab diets. A few reviews even recount outright negative experiences with administration, including an incident in which someone was reportedly removed for smoking and left in distress, or a broader warning to avoid the facility for those who place high priority on safety and reliability.

In a few reviews, the contrast between patient needs and the center's capabilities becomes more acute. For example, while some families report that rehab and medical staff were attentive and effective, others say the rehab department did not meet expectations, or that the care plan did not adequately address their loved one's needs. There are mentions of rooms being clean and well-kept, and of the staff being courteous and professional, but these positives sit alongside admonitions to prospective residents to perform thorough site visits, scrutinize the call-light system, and consider whether the facility's strengths align with their own expectations for care, safety, and nourishment. The diversity of experiences suggests a facility capable of delivering excellent, compassionate care in many circumstances, yet uneven outcomes in others.

Viewed as a whole, Pelican Pointe appears to be a facility of strong advocates and cautious critics. The most fervent endorsements celebrate caregivers who treat residents with dignity, a rehab program that can restore function, and an environment that feels like a close-knit community. The most serious cautions, however, underscore that there have been incidents of neglect or unprofessional behavior, concerns about food quality, and at least one report of administrative actions that left a resident feeling unsupported. The overarching takeaway is a nuanced one: for many families, Pelican Pointe offers compassionate, effective care and a supportive, pleasant atmosphere; for others, it raises red flags about consistency, safety, and meeting every resident's needs.

Prospective families should approach Pelican Pointe with a balanced view informed by these varied experiences. Visiting in person, talking to multiple staff members, and observing call-light response times can help form a clear sense of how the center operates on a day-to-day basis. In conversations with administrators, nurses, and therapists, families may want to explore how the center handles safety concerns, caregiver training, and individualized care plans. For some residents, Pelican Pointe will feel like a home where staff "goes above and beyond" and where therapy and activities foster meaningful improvement. For others, the concerns raised by a portion of reviewers will be a prompt to explore alternative options that better align with their safety standards and expectations for nourishment, respect, and consistent professionalism. In any case, the breadth of experiences reflected here underscores the importance of careful, informed choices when determining the best fit for a loved one's rehab or long-term care needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pelican Pointe Post Acute Nursing & Rehabilitation is an assisted living community located in North Cape May, NJ. Our facility offers a range of amenities to ensure comfort and convenience for our residents. Each room comes fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our spacious dining room provides a pleasant setting for meals, which can be prepared by our staff according to special dietary restrictions if necessary.

We prioritize the well-being of our residents and offer 24-hour supervision, as well as assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff also ensures proper medication management and coordination with health care providers. For those with diabetes, we have a specialized diet plan available.

Mental wellness is important to us, and we provide a program designed to support the emotional and psychological needs of our residents. We also organize a variety of scheduled daily activities to encourage social interaction and engagement within the community.

In terms of location, we are fortunate to have two cafes nearby for our residents to enjoy leisurely outings. Additionally, there are numerous pharmacies and physicians in close proximity for convenient healthcare access. The area boasts a wide selection of restaurants for dining options when desired.

For transportation needs, we offer arrangement services for medical appointments and have nearby transportation options available. There is also a park situated nearby for outdoor leisure time. We respect the diverse spiritual beliefs of our residents and are conveniently located near places of worship.

Should any medical emergencies arise, rest assured that there is a hospital in close proximity to our facility.

At Pelican Pointe Post Acute Nursing & Rehabilitation in North Cape May, NJ, we strive to provide personalized care in a comfortable environment where residents can experience both physical comfort and emotional well-being.

Nearby Places of Interest

Restaurants

  • Red Brick Ale House & Grille (0.1 miles)
  • Gusto Brewing Co. (0.3 miles)
  • McDonald's (0.4 miles)
  • Harpoons on the Bay (1 miles)
  • On The Rocks (1.2 miles)
  • Cape May Brewing Company (2.3 miles)
  • Mister Softee (2.6 miles)

Pharmacies

  • Sav-On Pharmacy (0.1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (4.5 miles)
  • CVS Pharmacy (6.1 miles)
  • Walgreens (6.1 miles)

Physicians

  • Cape Health Solutions (0.4 miles)
  • Cape Regional Physicians Associates (0.4 miles)
  • Shore Atlantic Geriatrics (2.8 miles)
  • Cape Regional Physician Associat (4 miles)
  • Ranibow Pediatrics (4 miles)
  • Cape Radiology (4 miles)
  • Cape Regional Urgent Care (6.1 miles)

Places of Worship

  • Parish of St John Neumann (0.7 miles)

Parks

  • David C. Douglass Sr. Memorial Rotary Park (1.4 miles)
  • Sunrise Park (5.8 miles)
  • Scoop taylor memorial park (6.2 miles)

Transportation

  • Cape May County Airport (WWD) (2.4 miles)

Cafes

  • Out There Coffee (3.3 miles)
  • Starbucks (4.4 miles)
  • Bagel Time Cafe (6.6 miles)

Hospitals

  • Cape Regional Medical Center (4 miles)

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