Pelican Pointe Post Acute Nursing & Rehabilitation in North Cape May, NJ
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3809 Bayshore Road, North Cape May, NJ 08204
For more information about senior living options: (844) 490-3973
The staff is caring and pleasant. Pelican Pointe is welcoming, friendly, and attentive to residents' needs. The staff goes above and beyond for residents. The care provided is incredible and the staff feel like family. The activities are varied and enjoyable, keeping residents engaged. The food is superb and the dining experience is like a five-star restaurant. The rehabilitation program is outstanding, with professional and compassionate therapists. The facility is clean, well-maintained, and nicely decorated. Pelican Pointe comes highly recommended for both rehab and long-term care.
If you love your relative or value your own personal safety do NOT consider this facility. While my Mother was recovering from multiple leg wounds she was verbally assaulted and neglected. The aides would ridicule her for having accidents and yell at her is she asked for assistance. This place sucks. The staff is completely unprofessional. The 'CNA's spend more time on their phones and pass their responsibilities off on family members visiting then advise the consumers not to listen to their loved ones because the loved ones don't know anything. The staff is lazy beyond measure and the food is barely fit for human consumption. They killed my uncle.Pelican Pointe Post Acute Nursing & Rehabilitation in North Cape May is best suited for families seeking a warm, person-centered rehab environment where the care staff feel accessible, caring, and frequently invested in daily life. The community tends to deliver strong frontline attention - aides, nurses, and therapists who build relationships with residents and families, creating a sense of stability and belonging. For residents who respond well to structured rehabilitation, diverse activities, and the reassurance of a responsive administrative presence, Pelican Pointe can be a solid fit. Those prioritizing a flawless, uniformly excellent safety culture or an uncompromising standard of dining across all shifts may want to consider alternatives. A handful of reviews flag serious safety and conduct concerns, underscoring the need for careful due diligence before committing.
The strongest positives center on the staff's attitude and the rehab mindset. Many families report caregivers who are kind, patient, and consistently available, with therapists who push recovery and reinforce progress. The atmosphere is often described as welcoming and tidy, with decorations, regular activities, and a sense that staff genuinely cares for each resident's comfort. Residents frequently note that administrative personnel and front-desk staff - such as Donna at the front desk - contribute to a smooth, supportive experience. In rehab-focused cases, families speak highly of the dedication of nurses, aides, and therapists who work to restore strength and mobilize independence, and several reviews highlight successful recoveries and meaningful improvements.
Yet the negative experiences in the reviews cannot be dismissed. A portion of reviewers recount episodes of neglect or disrespect, with phrases that imply verbal mistreatment or a breakdown in safety. Other complaints point to unprofessional behavior or gaps in accountability, including reports that some staff members rely on family members for basic tasks or that care coordination falls short in critical moments. There are also harsh claims about administrative decision-making and resident rights that paint a stark contrast to the overwhelmingly positive anecdotes. On the practical side, some residents and families describe variable food quality, with mixed impressions about nourishment depending on the day or shift, and a few note that the rehab and medical teams did not meet expectations for certain conditions or timelines.
These contrasting threads create a nuanced calculus: the core value proposition - consistent, compassionate staff and a robust rehabilitation program - can and does deliver meaningful, real-world benefits for many residents. When the care team is cohesive, the environment feels like a true community where residents gain strength, enjoy engaging activities, and feel respected. However, the weight of the concerning reports is not trivial. They suggest risk areas around safety culture, consistent leadership, and the reliability of day-to-day operations. In other words, the same facility that can feel like a welcoming home on good days also carries a potential for days when safety and trust are at issue, depending on shifts, staffing levels, and administration.
For families weighing Pelican Pointe, the decision hinges on risk tolerance and the resident's priorities. If rehab outcomes, personal connections, and a lively activities calendar are decisive, and if there is capacity to observe several shifts and speak candidly with current residents, Pelican Pointe may be a strong fit. Prospective residents should verify current staffing stability, review recent state inspections, and request transparent explanations about any past incident reports or complaints. It is prudent to tour with a critical eye: assess call-light responsiveness, observe interactions across shifts, and gauge whether administration is accessible and accountable. For those whose nonnegotiables include impeccable safety records, consistent leadership, and uniformly high food standards, alternatives in Cape May County or neighboring areas may offer more predictable performance.
In the end, Pelican Pointe presents a pragmatic choice with real upside for rehab-focused care and a comforting, home-like environment when the care team is functioning at its best. The most compelling action is a due-diligence sprint: visit multiple times, talk openly with residents and families, review the latest survey findings, and press for detailed responses about staffing, incident handling, and meal quality. If the conversations reinforce dependable safety, steady leadership, and a clear commitment to dignity and responsiveness, Pelican Pointe can be a powerful ally for a loved one's recovery and ongoing care. If not, it is wise to pursue carefully researched alternatives that align more consistently with safety, governance, and dietary expectations.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pelican Pointe Post Acute Nursing & Rehabilitation is an assisted living community located in North Cape May, NJ. Our facility offers a range of amenities to ensure comfort and convenience for our residents. Each room comes fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our spacious dining room provides a pleasant setting for meals, which can be prepared by our staff according to special dietary restrictions if necessary.
We prioritize the well-being of our residents and offer 24-hour supervision, as well as assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff also ensures proper medication management and coordination with health care providers. For those with diabetes, we have a specialized diet plan available.
Mental wellness is important to us, and we provide a program designed to support the emotional and psychological needs of our residents. We also organize a variety of scheduled daily activities to encourage social interaction and engagement within the community.
In terms of location, we are fortunate to have two cafes nearby for our residents to enjoy leisurely outings. Additionally, there are numerous pharmacies and physicians in close proximity for convenient healthcare access. The area boasts a wide selection of restaurants for dining options when desired.
For transportation needs, we offer arrangement services for medical appointments and have nearby transportation options available. There is also a park situated nearby for outdoor leisure time. We respect the diverse spiritual beliefs of our residents and are conveniently located near places of worship.
Should any medical emergencies arise, rest assured that there is a hospital in close proximity to our facility.
At Pelican Pointe Post Acute Nursing & Rehabilitation in North Cape May, NJ, we strive to provide personalized care in a comfortable environment where residents can experience both physical comfort and emotional well-being.
Pelican Pointe Post Acute Nursing & Rehabilitation is located at 3809 Bayshore Road, North Cape May, NJ 08204 in Cape May County, New Jersey
Pelican Pointe Post Acute Nursing & Rehabilitation on seniors.fyi includes 13 photos including images showing dining, interior, decor, landscaping, windows, outdoors, nature, bedroom, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Trees
Windows
Dining
Seating Area
Natural Light
Exercise Equipment
Conference Room
Table Settings
