Harmony Manor Skilled Nursing Facility

118 East Haskell Street, Winnemucca, NV 89445

For more information about senior living options: (844) 490-3973

4.9 from 100 reviews
5 stars
93
4 stars
5
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Harmony Manor Skilled Nursing Facility

Pros

  • pro Echo is always fabulous.
  • pro Echo is the best and very knowledgeable and helpful.
  • pro Echo is thorough, easy to talk to, and a pleasure to be treated by.
  • pro Echo Matthews is excellent and truly cares, with great follow-up.
  • pro Miss Echo is kind and makes patients feel heard.
  • pro The office staff are friendly, professional, and make patients feel welcome.
  • pro The nurses and NP Mathews are welcoming, thorough in explanations, and patient-focused.
  • pro Dr. Ketchum is kind, attentive, respectful, and a doctor you want on your team.
  • pro Hannah Kohler is friendly, caring, and knowledgeable; highly recommended.
  • pro Sam is friendly, professional, and answers questions in detail.
  • pro The care experience is consistently positive; patients feel cared for.
  • pro Echo spends time answering questions with clear, understandable explanations.
  • pro The staff are efficient, and appointments run smoothly.
  • pro Dr. Ketchum explains testing results clearly.
  • pro Tina is an awesome doctor who listens and helps.

Cons

  • pro The hospital and billing are awful.
  • pro They refused to provide therapy unless an unnecessary Reno assessment costing $200 was performed.
  • pro The billing was problematic, including an upfront charge of $254 for a brief visit.
  • pro The staff didn't seem to know about the scan and treated the patient as a new patient.
  • pro California hospitals were described as the worst.

Review

Across the many patient voices, Humboldt General Hospital (HGH) emerges as a place where care feels personal, thorough, and consistently patient-centered. At the heart of these experiences is Echo Matthews, who is repeatedly described as thoughtful, knowledgeable, and deeply invested in making patients feel heard. Time and again, reviewers note that Echo takes the time to listen, answers questions clearly, and follows up with care that feels both attentive and sincere. Her approach to medicine - careful, thorough, and with a genuine sense of concern - runs like a throughline through dozens of stories, whether she is the primary clinician or simply part of a warmly coordinated team.

Echo's patients consistently highlight the combination of bedside manner and clinical rigor they encounter in her office. She is described as very thorough, easy to talk to, and very professional. Review after review reinforces the sense that she carefully explains testing, results, and treatment options, and she never rushes through an appointment. One patient notes that Echo's appointment style begins with addressing lab findings and then invites questions, making the entire visit feel collaborative rather than transactional. Her staff and nurses are repeatedly praised as friendly and supportive, creating an environment where patients feel comfortable bringing up concerns and asking for clarification.

Even when Echo isn't the provider on a given visit, patients frequently mention that the experience remains positive due to the overall culture of care at HGH. For example, during a stitches-removal visit, the nurses were described as great and capable, underscoring that the team's competence and warmth extend beyond any one physician. Coordination with the lab to ensure timely test results for scheduled appointments is another recurring theme, with patients appreciating efficiency, punctuality, and a calm, well-organized office environment. Clean facilities and friendly reception staff further reinforce the sense that HGH values patients' time and comfort from the moment they walk in.

Beyond Echo, patients sing the praises of several other physicians and clinicians who embody the same patient-first philosophy. Dr. Ketchum (also referenced in some notes as Dr. Ketcham) is repeatedly described as kind, attentive, and a clinician who listens to patients before taking action. Stories highlight his thoroughness, willingness to follow up, and the trust he inspires - traits that make families feel confident about having him on their health care team. The compliments extend to colleagues like Dakota at the women's center and Dr. Alex Curtis, who are recognized for their compassionate care. Tina is acknowledged as an awesome doctor who listens closely and helps patients address their concerns in a thoughtful way. In this ecosystem, the sense of teamwork and mutual support among physicians, nurses, and other staff members shines through.

The patient voice also centers on dedicated nurses and other care team members who bring warmth and competence to each encounter. Sam is repeatedly described as friendly, professional, and an excellent listener who answers questions in detail, leaving patients feeling well cared for and confident in their care plan. Hannah Kohler receives strong praise for being personable, knowledgeable, and easy to talk to, with one reviewer even noting that she delivers excellent knee injections. The consensus is clear: these clinicians are not only skilled but also genuinely invested in the well-being and comfort of their patients.

Not every review is spotless, but the points of friction tend to sit in the administrative realm rather than the clinical one. One patient notes a billing concern - requiring an upfront payment of $254 for a scan - that tempered an otherwise glowing impression. Yet even there, the reviewer emphasizes that Hannah's care was exemplary, and the positive aspects of the clinical relationship far outweighed the billing hiccup. Another account clarifies that a patient was seen by Patty Ellifritz in coordination with Dr. Ketcham/Ketchum, reminding readers that HGH's care often involves multiple team members and careful communication across different providers. Taken together, these notes suggest that administrative processes can occasionally obscure the excellent clinical care that many patients experience.

A striking thread across the collection of reviews is the extraordinary impact HGH care can have in urgent and life-threatening moments. One reviewer recounts a life-saving intervention for a child who could not breathe, praising the ER's cleanliness, speed, and staff competence and contrasting it with a strongly negative view of some California hospitals. Stories of swift, effective action and professional, compassionate bedside manner in urgent situations underscore a deeper truth: the HGH team's combination of technical skill, rapid follow-through, and the human touch can make a profound difference in critical moments, reinforcing why patients feel so strongly about the care they receive.

Taken together, the reviews paint a rich portrait of Humboldt General Hospital as a place where patients feel seen, heard, and cared for by a team that excuses no detail in pursuit of their health and well-being. Echo Matthews stands out as a consistent beacon of patient-centered care - thorough, approachable, and reliably attentive. Yet she is far from alone in earning praise; Dr. Ketchum, Sam, Hannah Kohler, Sasha, Asia, Dakota, Dr. Alex Curtis, Tina, and others are repeatedly recognized for their expertise, empathy, and readiness to go the extra mile. The common thread is clear: HGH fosters relationships built on trust, clarity, and mutual respect, where patients feel confident that their concerns will be addressed and their health will be managed with competence and compassion.

Features

Housing

  • 42 resident community capacity 42 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Harmony Manor Skilled Nursing Facility in Winnemucca, NV is a premier assisted living community offering a range of amenities and care services to meet the needs of its residents. The facility provides a comfortable and fully furnished environment with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access for residents to stay connected.

Residents can enjoy delicious meals in the dining room with restaurant-style dining options that cater to special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The community offers various activities to keep residents engaged and entertained. Resident-run activities are organized by the community, allowing residents to socialize and participate in enjoyable hobbies. Scheduled daily activities provide a structured routine to enhance mental wellness.

Safety and assistance are paramount at Harmony Manor. With 24-hour supervision, residents have peace of mind knowing that help is readily available when needed. The dedicated staff provides support with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that prescriptions are taken on time and according to doctor's instructions.

For those with specific dietary needs, Harmony Manor accommodates diabetes diets and other special dietary restrictions. Meal preparation and service are tailored to individual preferences.

In addition to the amenities within the facility, Harmony Manor is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to essential services outside of the community.

At Harmony Manor Skilled Nursing Facility in Winnemucca, NV, residents can expect personalized care in a comfortable environment with ample opportunities for socialization and enjoyment of their favorite activities.

Nearby Places of Interest

Physicians

  • Echo Mathews FNP (0.1 miles)

Parks

  • Vesco Park (0.1 miles)
  • Winnemucca City Park (0.1 miles)
  • Winnemucca Park Maintenance (0.4 miles)
  • Nixon Park (0.5 miles)

Restaurants

  • Pogonip Frozen Yogurt (0.2 miles)
  • Agri Lines (0.2 miles)
  • Mike's Mine Shaft (0.2 miles)
  • Martin Hotel (0.3 miles)
  • Roadhouse Casino (0.4 miles)
  • El Mono (0.4 miles)
  • Koreana Korean Cuisine (0.4 miles)

Transportation

  • Amtrak-Winnemucca (0.3 miles)
  • U-Haul Neighborhood Dealer (0.5 miles)

Places of Worship

  • Lighthouse Baptist Church (0.3 miles)
  • St Paul's Catholic Church (0.5 miles)
  • Church-Jesus Christ of LDS (0.5 miles)
  • Winnemucca United Methodist Church (0.5 miles)
  • Church of Jesus Christ of Latter Day Saints (0.5 miles)
  • Calvary Chapel (0.6 miles)
  • Southern Baptist Convention (0.7 miles)

Cafes

  • Cafe 345 (0.4 miles)
  • Peet's Coffee and Tea (1 miles)

Hospitals

  • Golden Valley Medical Center (0.5 miles)

Pharmacies

  • Corner Drug (0.9 miles)
  • Khoury's Pharmacy (0.9 miles)
  • Walmart Pharmacy (1.6 miles)

Frequently Asked Questions

Where is Harmony Manor Skilled Nursing Facility?

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