118 East Haskell Street, Winnemucca, NV 89445
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Across the many patient voices, Humboldt General Hospital (HGH) emerges as a place where care feels personal, thorough, and consistently patient-centered. At the heart of these experiences is Echo Matthews, who is repeatedly described as thoughtful, knowledgeable, and deeply invested in making patients feel heard. Time and again, reviewers note that Echo takes the time to listen, answers questions clearly, and follows up with care that feels both attentive and sincere. Her approach to medicine - careful, thorough, and with a genuine sense of concern - runs like a throughline through dozens of stories, whether she is the primary clinician or simply part of a warmly coordinated team.
Echo's patients consistently highlight the combination of bedside manner and clinical rigor they encounter in her office. She is described as very thorough, easy to talk to, and very professional. Review after review reinforces the sense that she carefully explains testing, results, and treatment options, and she never rushes through an appointment. One patient notes that Echo's appointment style begins with addressing lab findings and then invites questions, making the entire visit feel collaborative rather than transactional. Her staff and nurses are repeatedly praised as friendly and supportive, creating an environment where patients feel comfortable bringing up concerns and asking for clarification.
Even when Echo isn't the provider on a given visit, patients frequently mention that the experience remains positive due to the overall culture of care at HGH. For example, during a stitches-removal visit, the nurses were described as great and capable, underscoring that the team's competence and warmth extend beyond any one physician. Coordination with the lab to ensure timely test results for scheduled appointments is another recurring theme, with patients appreciating efficiency, punctuality, and a calm, well-organized office environment. Clean facilities and friendly reception staff further reinforce the sense that HGH values patients' time and comfort from the moment they walk in.
Beyond Echo, patients sing the praises of several other physicians and clinicians who embody the same patient-first philosophy. Dr. Ketchum (also referenced in some notes as Dr. Ketcham) is repeatedly described as kind, attentive, and a clinician who listens to patients before taking action. Stories highlight his thoroughness, willingness to follow up, and the trust he inspires - traits that make families feel confident about having him on their health care team. The compliments extend to colleagues like Dakota at the women's center and Dr. Alex Curtis, who are recognized for their compassionate care. Tina is acknowledged as an awesome doctor who listens closely and helps patients address their concerns in a thoughtful way. In this ecosystem, the sense of teamwork and mutual support among physicians, nurses, and other staff members shines through.
The patient voice also centers on dedicated nurses and other care team members who bring warmth and competence to each encounter. Sam is repeatedly described as friendly, professional, and an excellent listener who answers questions in detail, leaving patients feeling well cared for and confident in their care plan. Hannah Kohler receives strong praise for being personable, knowledgeable, and easy to talk to, with one reviewer even noting that she delivers excellent knee injections. The consensus is clear: these clinicians are not only skilled but also genuinely invested in the well-being and comfort of their patients.
Not every review is spotless, but the points of friction tend to sit in the administrative realm rather than the clinical one. One patient notes a billing concern - requiring an upfront payment of $254 for a scan - that tempered an otherwise glowing impression. Yet even there, the reviewer emphasizes that Hannah's care was exemplary, and the positive aspects of the clinical relationship far outweighed the billing hiccup. Another account clarifies that a patient was seen by Patty Ellifritz in coordination with Dr. Ketcham/Ketchum, reminding readers that HGH's care often involves multiple team members and careful communication across different providers. Taken together, these notes suggest that administrative processes can occasionally obscure the excellent clinical care that many patients experience.
A striking thread across the collection of reviews is the extraordinary impact HGH care can have in urgent and life-threatening moments. One reviewer recounts a life-saving intervention for a child who could not breathe, praising the ER's cleanliness, speed, and staff competence and contrasting it with a strongly negative view of some California hospitals. Stories of swift, effective action and professional, compassionate bedside manner in urgent situations underscore a deeper truth: the HGH team's combination of technical skill, rapid follow-through, and the human touch can make a profound difference in critical moments, reinforcing why patients feel so strongly about the care they receive.
Taken together, the reviews paint a rich portrait of Humboldt General Hospital as a place where patients feel seen, heard, and cared for by a team that excuses no detail in pursuit of their health and well-being. Echo Matthews stands out as a consistent beacon of patient-centered care - thorough, approachable, and reliably attentive. Yet she is far from alone in earning praise; Dr. Ketchum, Sam, Hannah Kohler, Sasha, Asia, Dakota, Dr. Alex Curtis, Tina, and others are repeatedly recognized for their expertise, empathy, and readiness to go the extra mile. The common thread is clear: HGH fosters relationships built on trust, clarity, and mutual respect, where patients feel confident that their concerns will be addressed and their health will be managed with competence and compassion.
Harmony Manor Skilled Nursing Facility in Winnemucca, NV is a premier assisted living community offering a range of amenities and care services to meet the needs of its residents. The facility provides a comfortable and fully furnished environment with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access for residents to stay connected.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options that cater to special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and well-maintained.
The community offers various activities to keep residents engaged and entertained. Resident-run activities are organized by the community, allowing residents to socialize and participate in enjoyable hobbies. Scheduled daily activities provide a structured routine to enhance mental wellness.
Safety and assistance are paramount at Harmony Manor. With 24-hour supervision, residents have peace of mind knowing that help is readily available when needed. The dedicated staff provides support with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that prescriptions are taken on time and according to doctor's instructions.
For those with specific dietary needs, Harmony Manor accommodates diabetes diets and other special dietary restrictions. Meal preparation and service are tailored to individual preferences.
In addition to the amenities within the facility, Harmony Manor is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to essential services outside of the community.
At Harmony Manor Skilled Nursing Facility in Winnemucca, NV, residents can expect personalized care in a comfortable environment with ample opportunities for socialization and enjoyment of their favorite activities.
Harmony Manor Skilled Nursing Facility is located at 118 East Haskell Street, Winnemucca, NV 89445 in Pershing County, Nevada
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