6678 Sleepy Meadow Ct, Las Vegas, NV 89148
For more information about senior living options: (844) 490-3973
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The staff was very helpful and friendly. The agency is very good. The reviewer transferred to a new agency that treats its employees with consideration.
The company is accused of illegal activities and should be shut down. The agency is described as going downhill. Stephanie Gomez is described as inconsiderate and rude. She is accused of ignoring emails and hanging up on customers. The agency allegedly makes customers pay for everything. Some staff are described as behaving like high-school girls. Management is seen as needing replacement or new management. The agency has not provided a PCA for almost two weeks and has done nothing to help.The collection of remarks about this home care agency paints a picture of a service that many people have strong opinions about, with experiences swinging from highly positive to deeply critical. On one end, someone describes the agency as a "very good agency," suggesting that for some clients, the services can meet expectations and deliver value. These readers highlight what they appreciate as reliable care or suitable arrangements when things run smoothly.
On the opposite end of the spectrum, there are several pointed complaints that carry significant gravity. One reviewer goes so far as to say the company should be shut down and accuses it of illegal activities, vowing to hire an attorney to pursue action. This voice frames the agency as a serious risk to customers and implies enforcement or legal oversight could be warranted. The intensity of this claim stands out amid the mix of opinions.
Another persistent concern centers around management and organizational behavior. A reviewer states that the agency is "going downhill" and expresses a desire for new leadership, suggesting that the current management has failed to maintain standards or respond effectively to problems. This sentiment is echoed by others who feel the tone and approach of the organization have deteriorated over time, implying that reform at the top could be needed to restore trust.
There is also a specific critique aimed at an individual staff member. The reviewer singles out Stephanie Gomez, describing her as inconsiderate and rude. Allegations include her ignoring emails and hanging up on callers when she doesn't want to hear what is being said. Such a picture of customer service interactions highlights issues with communication and professionalism that can significantly affect a client's experience, even if others have different perceptions of the agency as a whole.
Financial expectations and interpersonal dynamics within the agency are criticized as well. One reviewer claims that the agency makes clients pay for everything and characterizes the behavior of some staff as immature, comparing them to "highschool girls." This remark underscores concerns about billing practices, transparency, and the overall conduct of the team in dealing with clients.
Amid these critical notes, there is a contrasting narrative of relief and improvement. Another reviewer reports transferring to a different agency that they feel treats employees with consideration, implying that better organizational culture and supportive leadership can translate into better service for clients. The idea that a change in agency can make a meaningful difference reflects the complexity of experiences within the same broader system.
There are further calls for structural change embedded in these comments. Phrases such as "They need new management" appear alongside mentions of ongoing operational challenges, signaling that at least some clients believe leadership and governance are central to the problems they've encountered. This viewpoint suggests a link between management practices and the day-to-day quality of care residents receive.
Finally, there is a troubling account of service gaps that undermine confidence in the agency's ability to deliver consistent care. A client notes that they have not had a Personal Care Assistant (PCA) for almost two weeks and that nothing has been done to address the situation. This kind of delay and inaction can be especially distressing for individuals relying on regular, reliable care and is a stark reminder of how critical staffing stability is in this field.
Taken together, the remarks reveal a broad spectrum of experiences: some clients praise the agency as a very good option, while others report serious concerns about legality, management, communication, and service continuity. The disparities suggest that outcomes may be highly uneven, dependent on factors such as specific staff interactions, management responsiveness, and the availability of dependable care. For prospective clients or families, this mix underscores the importance of thorough due diligence, direct outreach for references, and clear service-level agreements to ensure expectations align with what the agency can consistently deliver.
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gentle Souls Home Care in Las Vegas, NV is a vibrant and caring assisted living community that provides a comfortable and supportive environment for its residents. With a range of amenities and care services, our goal is to enhance the quality of life for our residents and ensure their well-being.
Our community offers a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our skilled staff. The fully furnished accommodations provide a cozy and homelike atmosphere, while the outdoor space allows for relaxation and enjoyment of nature.
At Gentle Souls Home Care, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping team ensures that each resident's accommodation is kept tidy and comfortable.
Moving into a new place can be overwhelming, but our team is here to assist with the move-in process. We strive to make the transition as smooth as possible by coordinating all necessary arrangements.
For communication needs, we offer telephone services and Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or browse the web at their convenience.
We prioritize the well-being of our residents by providing assistance with daily activities such as bathing, dressing, and transfers. Our trained caregivers are available to support those who require diabetes management or have special dietary restrictions. Medication management services are also provided to ensure medication schedules are followed accurately.
To promote an active lifestyle, we offer scheduled daily activities that cater to various interests. Whether it's exercise classes, social gatherings, or entertainment events, there is always something enjoyable happening within our community.
Convenience is key at Gentle Souls Home Care. We have 17 pharmacies, 3 physicians' offices, and 1 restaurant located nearby, ensuring easy access to healthcare services and dining options outside of our community.
Gentle Souls Home Care in Las Vegas, NV strives to create an environment that fosters comfort, companionship, and care. We pride ourselves on providing personalized assistance while respecting each resident's independence and privacy.
Gentle Souls Home Care is located at 6678 Sleepy Meadow Ct, Las Vegas, NV 89148 in Clark County, Nevada
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Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
