6678 Sleepy Meadow Ct, Las Vegas, NV 89148
For more information about senior living options: (844) 490-3973
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The staff are very helpful and friendly. The agency is very good. The reviewer transferred to a new agency that treats its employees with consideration.
The company should be shut down due to alleged illegal activities. The agency is going downhill; Stephanie Gomez is inconsiderate and rude, ignoring emails and hanging up on people. The agency makes clients pay for everything. Some staff members behave as if they were high school girls. The agency needs new management. The agency did not treat its employees with consideration, and there has not been a PCA for almost two weeks with no help provided.Gentle Souls Home Care in Las Vegas is best suited for families that want to keep a loved one at home and value a warm, personable touch from caregivers. The agency can deliver friendly, over-the-counter kindness and daily human interaction that eases the emotional burden of in-home care. That said, this is not a hands-off option: the real test is whether scheduling and caregiver continuity can be relied upon. For households that require a steady, predictable care routine with transparent, upfront billing, alternatives should be on the table. If stability and consistent leadership at the agency level matter as much as compassionate, one-on-one care, nearby options - potentially including assisted living communities with on-site management - are worth comparing.
On the bright side, repeated remarks about the staff's helpfulness and general competence signal a core strength: approachable, friendly caregivers who can form a meaningful connection with clients. In the right situation, this can translate into better daily engagement, social interaction, and a sense of safety in the home. The "very good agency" sentiment echoes a baseline capacity to provide competent aides and responsive front-line service. These positives create a practical foundation for everyday care, but they can't compensate for deeper operational fragility when management laggs behind client needs.
The most consequential red flags cluster around management and reliability. Multiple reviews accuse leaders of poor communication, unresponsiveness, and questionable billing practices. Allegations that "this company should be shut down" and that emails are ignored or calls are hung up are not small criticisms in a home-care context, where timely coordination can be a matter of safety. Statements about having to pay for everything, plus reports of new or inexperienced management appear to ripple through scheduling and care planning. Add in the claim that a PCA has not been provided for nearly two weeks, and the pattern shifts from inconvenience to a real risk of gaps in essential support.
Those mixed signals - polite, caring frontline workers alongside shaky administrative and financial processes - mean the pros may momentarily offset only small personal annoyances, not the core failings that determine long-term safety and satisfaction. When a home-care arrangement hinges on the promise that someone will respond promptly and cover shifts consistently, the documented lapses undercut trust. Positive interactions with caregivers count, but they do not neutralize the risk that care may be interrupted or mismanaged during critical times. In practice, the goodwill of staff struggles to overcome systemic instability.
Families with low tolerance for scheduling volatility and opaque billing should seriously consider alternatives. Those who require reliable, uninterrupted PCA coverage, clear communication from a dedicated administrator, and transparent policies will likely fare better with other providers or with an on-site, facility-based option where supervision is constant. For evaluators choosing Gentle Souls, a rigorous reference-check, a clearly written care plan, and a stipulation of back-up coverage are essential safeguards. Prospective clients should compare multiple agencies, request sample care plans, and verify licensing and complaint histories before committing.
If selecting Gentle Souls, approach the engagement with concrete expectations: insist on a named care manager, a written schedule with guaranteed back-up coverage, and a transparent, itemized billing structure. Demand a trial period with measurable milestones for caregiver continuity and responsiveness. Gather feedback from current and former clients, ask hard questions about how staffing is assigned and rotated, and require escalation paths for urgent concerns. In the end, Gentle Souls may serve well for families prioritizing warmth and personal interaction in the home, but for those whose decision hinges on unwavering reliability and scrupulous administration, stronger alternatives exist that reduce risk and deliver steadier long-term care.
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gentle Souls Home Care in Las Vegas, NV is a vibrant and caring assisted living community that provides a comfortable and supportive environment for its residents. With a range of amenities and care services, our goal is to enhance the quality of life for our residents and ensure their well-being.
Our community offers a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our skilled staff. The fully furnished accommodations provide a cozy and homelike atmosphere, while the outdoor space allows for relaxation and enjoyment of nature.
At Gentle Souls Home Care, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping team ensures that each resident's accommodation is kept tidy and comfortable.
Moving into a new place can be overwhelming, but our team is here to assist with the move-in process. We strive to make the transition as smooth as possible by coordinating all necessary arrangements.
For communication needs, we offer telephone services and Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or browse the web at their convenience.
We prioritize the well-being of our residents by providing assistance with daily activities such as bathing, dressing, and transfers. Our trained caregivers are available to support those who require diabetes management or have special dietary restrictions. Medication management services are also provided to ensure medication schedules are followed accurately.
To promote an active lifestyle, we offer scheduled daily activities that cater to various interests. Whether it's exercise classes, social gatherings, or entertainment events, there is always something enjoyable happening within our community.
Convenience is key at Gentle Souls Home Care. We have 17 pharmacies, 3 physicians' offices, and 1 restaurant located nearby, ensuring easy access to healthcare services and dining options outside of our community.
Gentle Souls Home Care in Las Vegas, NV strives to create an environment that fosters comfort, companionship, and care. We pride ourselves on providing personalized assistance while respecting each resident's independence and privacy.
Gentle Souls Home Care is located at 6678 Sleepy Meadow Ct, Las Vegas, NV 89148 in Clark County, Nevada
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