St. Joseph's Rehabilitation & Care Center

Pros

• The staff at St. Joseph's Rehabilitation and Care Center are providing excellent care to the resident, demonstrating a commitment to following CDC guidelines and ensuring the safety of patients.
• Communication from the facility is commendable, as they promptly answer questions and proactively reach out if any issues arise.
• Despite the challenges posed by COVID-19, the center has effectively managed outbreaks and maintained a safe environment for residents.
• The family feels reassured knowing that their loved one is in capable hands, with ongoing monitoring and care that meets professional healthcare standards.
• The use of full PPE by staff reflects their dedication to protecting both residents and families during these unprecedented times.

Cons

• The family has been unable to visit their mother due to ongoing COVID restrictions, leading to feelings of isolation and concern.
• Despite being pleased with the care provided, there is a sense of frustration over not being able to conduct hands-on assessments as an RN.
• There is lingering unease about the lack of direct contact with the mother and limited ability to assess her condition beyond window visits and written reports.
• The outbreaks amongst staff have raised concerns about potential risks to residents, despite the facility's overall management of the situation.

Review

Navigating Care During a Pandemic: A Personal Reflection on St. Joseph's Rehabilitation and Care Center

In the midst of an unprecedented global health crisis, families have faced challenging decisions regarding the care of their loved ones. For many, including myself, these choices have been made under significant duress and uncertainty. My mother was placed at St. Joseph's Rehabilitation and Care Center back in April after suffering a stroke—a decision that was made somewhat blindly due to the exigent circumstances surrounding COVID-19. At that time, with limited options available and an urgent need for rehabilitation services that could accommodate patients without known COVID status, we turned to St. Joseph’s, trusting in their capabilities.

Since her admission, I have closely monitored my mother's situation despite being unable to visit her in person due to strict visitation policies imposed by the ongoing pandemic. This lack of physical interaction has undoubtedly been challenging both for me as a family member and for her as a resident needing support from loved ones. Nevertheless, my concerns about her welfare have been somewhat alleviated through window visits and regular written reports provided by the facility. From what I've observed through those mediums, it appears she is receiving adequate care—a reassurance in these uncertain times.

As an RN myself, I understand the importance of hands-on assessments and direct interactions when it comes to evaluating a patient's well-being, particularly concerning critical aspects such as skin integrity following immobility—or any other complications arising from prolonged hospitalization or rehabilitation. However, the inability to perform these evaluations personally remains a source of anxiety for me. I long to see my mother not just physically but also ensure that she is thriving under the conditions she is currently facing; yet I recognize that safety protocols are necessary during this public health crisis.

St. Joseph's has adhered firmly to CDC guidelines throughout this period—an attribute that must be emphasized given how vital such measures are to safeguarding both residents and staff alike against potential outbreaks of COVID-19. The facility has implemented full personal protective equipment (PPE) protocols among caregivers and actively monitored staff for any signs of illness or exposure. Despite facing several staffing outbreaks early on—situations where staff tested positive for the virus—the center managed effectively as there had been no reported cases among patients until September.

Their management during these outbreaks reflects an understanding of how crucial communication is in such scenarios; I have appreciated how responsive they have been to both our inquiries and any developments concerning my mother’s health condition or overall experience at the care center. They have kept us informed whenever issues arise and remained diligent about providing consistent updates pertaining to infection prevention measures taken within their walls.

It's important to acknowledge not only the challenges presented by a pandemic but also the resilience displayed by healthcare institutions like St. Joseph's Rehabilitation and Care Center during these turbulent times. Families are often left feeling vulnerable when forced into situations where they must depend on others for care decisions while enduring physical separation from their loved ones—the emotional toll cannot be understated. Yet amid all this difficulty lies a sense of gratitude toward dedicated facilities like St. Joseph's who rise above adversity providing quality care amidst chaos while prioritizing patient safety through rigorous adherence to health guidelines.

Though I still yearn for direct interaction with my mother—to assess her needs firsthand—I am grateful for every effort made by St. Joseph’s staff in caring for her during this grave public health challenge we collectively face today. Such commitment not only illustrates professionalism but also reflects compassion during trying times—qualities that remain paramount in caregiving whether viewed from afar or up close.

Places of Worship

• Immaculata Monastery (0.1 miles)
• Immaculata Monastery & Spirituality Center (0.1 miles)
• Sacred Heart Parish (0.4 miles)
• Our Savior Lutheran Church (0.6 miles)
• First Congregational UCC (0.7 miles)
• Norfolk Rescue Mission (0.8 miles)
• St Paul's Ev Lutheran Church-Wis Synod (0.9 miles)

Hospitals

• Saint Josephs Nursing Home (0.1 miles)
• Faith Regional Health Services Physical Therapy (0.2 miles)
• Surgi Center of Norfolk (1.4 miles)
• Norfolk Regional Center (2.8 miles)
• Stanton Nursing Home (12.1 miles)
• Tilden Community Hospital (20.7 miles)
• Osmond General Hospital (23.9 miles)

Physicians

• Khan Shahbaz MD (0.2 miles)
• Nathan Herman, MD (0.2 miles)
• Neurosurgical Associates of Nebraska (0.2 miles)
• Midwest Dermatology Clinic PC (0.2 miles)
• Midwest Allergy & Asthma Clinic (0.4 miles)
• Santa Marianta Clinic (0.7 miles)
• Oral Surgery Center PC (0.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Meds & More (0.7 miles)
• U-Save Pharmacy (1.1 miles)
• Hy-Vee Pharmacy (1.6 miles)
• Osmond Pharmacy (23.8 miles)
• Good Neighbor Pharmacy (23.8 miles)

Parks

• Skyview Park (0.6 miles)
• Central Park (1.3 miles)

Cafes

• Brogi's (0.7 miles)
• Faith Regional Health Services Social Work (0.9 miles)
• Scotters Coffee (1.1 miles)
• Thomsen's Corner (23.8 miles)

Restaurants

• Jimmy John's (0.7 miles)
• Big Red Keno (0.8 miles)
• Burger King (0.8 miles)
• El Mezcal Mexican Restaurant (0.8 miles)
• Ricardo's (0.9 miles)
• Runza (0.9 miles)
• Subway (0.9 miles)

Theaters

• Cec Theatres (1.3 miles)

Transportation

• U-Haul Neighborhood Dealer (1.4 miles)
• Norfolk Regional Airport (3.4 miles)
• Norfolk Airpark Industrial Track (4.3 miles)
• Lewon's Taxidermy Studio (23.7 miles)