Po Box 107, 401 Darlene Street, Hartington, NE 68739
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The family voices a deep and heartfelt gratitude for Arbor Care, describing the staff as a second family to their parents during a year and a half of care. They recount how, especially in the last ten months when they could not be with their dad, the Arbor Care team stood beside him through two profoundly challenging experiences: the grief of losing his wife and the ongoing battle with COVID. In their words, the staff were amazing people doing amazing work, and the family offers a sincere thank you for the comfort, steadiness, and companionship that helped them endure a difficult season.
In addition to the emotional support, the reviews underscore the warmth and reliability of the people who work there. The staff are described as friendly and caring, with a level of helpfulness that left a strong impression on the family. This care extended beyond basic duties to a sense of genuine concern for both residents and their families, creating an environment that felt approachable and supportive at every turn.
The atmosphere at Arbor Care is painted as clean, healthy, and welcoming - an environment that reinforces the sense of security and well-being for residents. The building is described as having a real "feel good" home setting, where cleanliness and a comforting ambiance contribute to the overall quality of life for those living there. For the reviewers, the combination of a tidy, well-maintained facility and attentive, compassionate staff translates into residents who appear well cared for and genuinely happy.
Within this positive tapestry, the reviewers highlight how the community aspect of Arbor Care helped families cope with loss and illness. The staff's presence during tough periods - when families could not be physically together with their loved ones - seems to have provided a steadying influence. The sense of belonging, the reassurance of ongoing updates, and the kindness shown by caregivers collectively contributed to a supportive experience that extended beyond routine routines and treatments.
Amid the praise, a troubling and specific concern emerges. The reviewers recount a hospice stay for their mother, who passed away on a Saturday in April. During that time, rings belonging to their grandmother were placed with the mother, and after she passed, the family faced an unsettling discovery: one of the rings could not be located, and it was later alleged to have been stolen by a member of the staff. The family notes that no police report had been filed by the nursing home at that time and indicates their intention to file one themselves. The wording underscores the emotional gravity of losing precious keepsakes at a vulnerable moment and expresses a painful sense of betrayal and frustration, concluding with a stark statement about the hurt that theft inflicts on those who are already grieving.
Taken together, the reviews present a nuanced portrait of Arbor Care: a place where the care and compassion of its staff can become a source of real community and reassurance for families facing serious health crises, alongside a troubling incident that calls for accountability and action. The overarching message is one of immense gratitude for the dedication and humanity shown by the caregivers, tempered by a clear expectation that any wrongdoing will be addressed appropriately. In the end, the family's words convey admiration for the staff's positive impact while also urging vigilance to protect residents' belongings and maintain trust in the care they depend on.
Arbor Care Centers - Hartington is an assisted living community located in the charming town of Hartington, NE. Our community offers a range of amenities designed to enhance the comfort and well-being of our residents.
Each resident's living space is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for their convenience. Additionally, our community features a dining room where nutritious meals are served restaurant-style, taking into account any special dietary restrictions or preferences.
Residents can enjoy the outdoor space and garden areas, perfect for relaxing or socializing with fellow residents. For those who prefer to stay indoors, we have a small library where residents can read and relax.
Our professional staff is available 24 hours a day to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident receives their prescribed medications in a timely manner.
At Arbor Care Centers - Hartington, we prioritize mental wellness and offer a dedicated program to support the emotional and psychological well-being of our residents.
To keep our residents engaged and entertained, we have scheduled daily activities as well as resident-run activities. These provide opportunities for social interaction and personal growth while catering to diverse interests.
We understand the importance of access to essential services, which is why our community has one pharmacy nearby, three restaurants nearby for outings or visitors, one transportation option for ease of travel, four places of worship for spiritual needs, and one hospital nearby for medical emergencies.
Overall, Arbor Care Centers - Hartington provides a comfortable and supportive environment where seniors can receive personalized care while enjoying an enriching lifestyle.
Arbor Care Centers - Hartington is located at Po Box 107, 401 Darlene Street, Hartington, NE 68739 in Dixon County, Nebraska
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