2555 East Broadway, Helena, MT 59601
For more information about senior living options: (844) 490-3973
The nurses are great. The CNAs are very helpful. The charge nurse showed exceptional compassion. The rehab therapists are excellent and provided great care. The staff are kind and courteous. The facility has a pleasant, comfortable atmosphere and feels like a family. The nursing staff and physical therapists did their best to care for residents. The care team is caring and compassionate, with staff who truly care for residents.
The facility cannot distinguish good employees from lazy ones. Night staff are short-staffed, leaving residents' calls for help unheard. Part-time or inexperienced CNAs are described as rude and lazy. Phone manners are nonexistent, with calls often transferred to voicemail or met with scoffs. Relatives feel that patients are not being cared for as they should be. There are accusations that cameras are used to accuse employees of things they did not do. Poor communication caused a family to have their relative stay in the hospital longer than necessary. The building lacks air conditioning, which is a necessity in hot weather. The call light system is overwhelmed, and staff are often on breaks, delaying assistance.Apple Rehab Cooney in Helena is best suited for seniors who need post-acute rehabilitation and value hands-on, personable care from a devoted frontline team. This community works well for families prioritizing strong therapy and daily nursing attention, with a culture that feels like a close-knit, family atmosphere. The rehabilitation program stands out as its core strength, and the facility earns trust from those who want visible progress in mobility and function with therapists who remain engaged and accessible. For residents whose main priorities are clinical recovery, meaningful interactions with staff, and a comforting, homelike environment, Cooney can deliver meaningful outcomes.
Nevertheless, there are clear reasons to consider alternatives. Several reviews flag inconsistent administrative responsiveness and mixed attitudes among some staff, especially among part-time CNAs or newer employees. Communication gaps - missed calls, delayed updates to families, and disjointed discharge coordination - surface often enough to be a recurring concern. For families that require highly reliable administrative systems, transparent accountability, and rapid problem-solving, other facilities may offer a smoother, less stressful experience. Additionally, practical comfort factors, like climate control and modern room aesthetics, appear uneven, with some residents noting the absence of air conditioning and older interiors.
On the positive side, the strongest offset to these concerns is the quality of rehabilitation and the dedication of many caregivers. The rehab team - therapists, nurses, and aides who stay engaged with residents - consistently earns praise for effectiveness and compassion. Multiple residents credit tangible improvements after therapy, including regained range of motion and restored independence, which can make a crucial difference in recovery trajectories. End-of-life and palliative care workers are repeatedly described as patient, supportive, and genuinely kind, reinforcing the sense that families are not navigating hard transitions alone. The overall environment - friendly staff, clean common areas, and an atmosphere that feels like a small, caring community - also contributes meaningful value to daily life.
The downsides are real enough to influence a decision, particularly for families balancing multiple risk factors. Staffing consistency is uneven, with some CNAs perceived as attentive and others less so, and occasional overextension during busy shifts can lead to missed call lights and delays in basic assistance. Administrative communication issues - telephone hurdles, delayed updates, and friction during discharge planning - can complicate the care journey, especially when timing matters for hospital transfers or post-discharge arrangements. Added to that, climate and aesthetic concerns, such as a lack of air conditioning in hot weather and dated furnishings, can affect comfort and overall satisfaction, particularly for residents sensitive to heat or who value a polished, modern setting. A troubling, isolated allegation about elder care underscores the need for rigorous oversight and ongoing evaluation of care standards.
Ultimately, the decision rests on what matters most to the family. For someone prioritizing rehabilitative momentum and a compassionate, attentive bedside team, Apple Rehab Cooney offers a compelling pathway to meaningful recovery within a supportive, home-like frame. For those whose calculus centers on administrative reliability, predictable operations, and up-to-date facilities, the balance may tilt toward alternatives with stronger documented consistency and environmental comfort. Prospective residents should insist on speaking with the therapy leadership, observe a therapy session, and scrutinize discharge processes and response times during a tour. If care quality and personal attention during rehab are non-negotiable, Cooney can be a strong match - provided the family plans for proactive oversight of administrative and comfort-related aspects.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Helena Regional (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Apple Rehab Cooney in Helena, MT is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community provides a comfortable and inviting environment where seniors can enjoy a fulfilling lifestyle with the support they need.
Residents at Apple Rehab Cooney can take advantage of various amenities such as a beauty salon for pampering and self-care, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones. Community-operated transportation is available for convenience, making it easy for residents to run errands or attend appointments.
The community boasts a fully furnished setting that ensures each resident's living space feels like home. Private bathrooms provide privacy and independence, while move-in coordination assists residents in transitioning smoothly into their new homes. Outdoor spaces, including gardens, offer opportunities for relaxation and fresh air.
At Apple Rehab Cooney, dining is an enjoyable experience with restaurant-style meals prepared and served onsite. Special dietary restrictions are accommodated to cater to individual needs. The small library offers a quiet place for reading and intellectual stimulation.
Care services are provided around the clock, ensuring that residents receive assistance whenever needed. A 24-hour call system and supervision provide peace of mind to both residents and their families. Trained staff members assist with activities of daily living, including bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.
The community places great importance on mental wellness by offering a dedicated program to support residents' emotional well-being. Fitness programs promote physical health, while planned day trips and scheduled daily activities provide social engagement within the community.
Apple Rehab Cooney is conveniently located near various amenities in Helena. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby for the convenience of residents.
Overall, Apple Rehab Cooney offers an exceptional assisted living experience with its comprehensive amenities and care services designed to enhance the quality of life for its residents.
Apple Rehab Cooney is located at 2555 East Broadway, Helena, MT 59601 in Lewis and Clark County, Montana
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