Clark's Mountain Nursing Center
Save2100 Barnes St, Piedmont, MO 63957
For more information about senior living options: (844) 490-3973
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Clark's Mountain presents itself as a place where families hoped their loved ones would feel safe, cared for, and supported. In one family's experience, a three-month stay for their brother and sister-in-law was framed by warmth from the staff. They repeatedly describe the team as friendly, great, helpful, very professional, and genuinely caring. When issues arose, the staff were credited with handling them quickly and restoring a sense of comfort for the entire family. Gratitude for the team - often concluding with a blessing - suggests a deep appreciation for the people who work there, even as the family wrestles with other, more troubling aspects of the facility.
Another voice in the mix comes from a relative who says they have "no real complaints" about the care so long as their mother is well. The standout problem in this account is operational rather than clinical: the phone system. The reviewer notes that reaching someone by phone can be nearly impossible, with an on-hold experience lasting more than half an hour and no one ever answering. This concern centers on communication and responsiveness rather than the quality of medical or personal care, but it clearly impacts the ability to stay informed about a loved one's status and well-being.
More troubling, the third perspective details serious care concerns that leave the reader with a sense of alarm. The reviewer recounts repeatedly requesting a urinary tract infection (UTI) test for a loved one who showed signs of confusion and who personally expressed that something did not feel right. The test was not completed, and daily inquiries to the nursing staff about concerns - especially bed sores - were met with assurances that there were none. The emergency consequence of this perceived oversight was stark: the resident contracted COVID, was hospitalized, and only then, at the hospital, was a very severe UTI and bed sores discovered. The narrative paints a cascade of missed signals and delayed testing that altered the course of the loved one's health.
Beyond the medical questions, the reviewer describes distressing daily conditions that cast doubt on the quality of day-to-day care. They report that the resident was left for up to two hours in wet diapers or worse, sometimes sitting in their own diarrhea. The resident allegedly reported that aides would enter, turn off the call light, and walk away without assisting with cleaning. The reviewer admits uncertainty about whether this account would be substantiated, but makes clear that the fear of neglect centers on the possibility of untreated discomfort and unsanitary conditions. Despite these concerns, the reviewer also notes that Clark's Mountain staff can be very caring, patient, helpful, and supportive in the mother's care, suggesting a complex and uneven experience within the same facility.
On the other end of the spectrum, this collection of experiences culminates in a stark warning from a different voice: if you love your family member, do not bring them here. The critique enumerates neglect, short-staffing, and poor food quality as recurring problems, even while acknowledging that a few staff members do care. The reviewer asserts that the problems are extensive enough to warrant avoiding the facility altogether. In a specific critique of the social services component, the reviewer singles out a worker named Heather as rude and duplicitous, alleging she lies to resident families and treats them as if their time is being wasted. The sentiment is harsh: avoid, and with strong emphasis, the social worker's demeanor and conduct are cited as a major factor in steering families away.
Taken as a whole, these accounts sketch a facility that can exhibit warmth, professionalism, and genuine care on the front lines, delivered by many staff members who are described as kind and attentive. Yet they also reveal a troubling dichotomy: significant concerns about responsiveness, medical vigilance, and daily care routines that can leave residents at risk or feeling neglected. The divergence between praise for individual staff and the severity of the accusations about testing delays, infection control signals, and alleged neglect points to deeper systemic issues that could be affecting the experience of multiple residents and their families. The consistent thread is that communication - both in how information about a resident's status is shared and in how care needs are acknowledged and acted upon - appears to be a critical area for improvement at Clark's Mountain.
For families considering Clark's Mountain, the stories invite a careful balancing act. The compassionate, personable staff are not a question mark in these accounts; their dedication is repeatedly affirmed. What remains uncertain - and what potential families should weigh - are the facility's processes for monitoring health concerns, responding to urgent needs, maintaining high standards of daily care, and ensuring that administrative channels, including phone access and social work interactions, are reliable and respectful. The experiences shared here underscore the importance of robust staffing, clear communication, rigorous care protocols, and consistent accountability to ensure that both the medical and emotional needs of residents are met with the urgency and compassion that families rightly expect.
Clark's Mountain Nursing Center, located in the charming town of Piedmont, MO, provides a warm and nurturing assisted living environment designed to enhance the quality of life for its residents. With a strong focus on community and wellness, this facility offers an array of amenities and services that cater to both the physical and emotional needs of its residents.
Upon entering Clark's Mountain, you'll find beautifully furnished indoor common areas as well as inviting outdoor spaces, including gardens where residents can relax and enjoy nature. The center features a variety of recreational options such as a gaming room, fitness room, computer center, and small library—ensuring there's always something engaging for everyone. For social activities, the center hosts scheduled daily events ranging from fitness programs to planned day trips and resident-run activities.
Residents can enjoy restaurant-style dining with meals tailored to meet special dietary restrictions, including vegetarian options. The dining experience is designed not just for nutrition but also as a communal activity that fosters connection among residents.
Care services at Clark's Mountain are comprehensive and aimed at promoting independence while ensuring safety. With 24-hour supervision available, staff members provide assistance with daily living activities such as bathing, dressing, medication management, and meal preparation. Specialized care is offered for those with high acuity needs or specific dietary requirements like diabetes.
Conveniently situated near two parks for outdoor recreation and leisure activities, as well as close proximity to essential services such as pharmacies and healthcare providers—including nearby hospitals—the community is thoughtfully connected to local resources. Additionally, various places of worship enrich the spiritual lives of residents through devotional services held both on-site and off-site.
With features like air conditioning, cable TV access, Wi-Fi/high-speed internet connections throughout the facility, housekeeping services included in residency arrangements, move-in coordination assistance for new residents adds to a stress-free transition into their new home.
At Clark’s Mountain Nursing Center in Piedmont MO., we prioritize comfort and care within a vibrant community setting where every resident can thrive.
Clark's Mountain Nursing Center is located at 2100 Barnes St, Piedmont, MO 63957 in Wayne County, Missouri
Clark's Mountain Nursing Center on seniors.fyi includes 11 photos including images showing interior, dining, decor, windows, chandelier, nursing home, living room, building, and more.
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