596 Morton Road, Lebanon, MO 65536
For more information about senior living options: (866) 208-4318
Overall Review of Lebanon North Nursing & Rehab
Pros
The halls and rooms were clean and didn’t smell.- Most of the staff seemed genuinely caring for the patients.
- Everybody was very professional.
- The mom was very happy and comfortable there.
- The staff were helpful when needed and very friendly.
- The process was easy, and the exit was great as well.
- They welcomed her back anytime and she would love to go back there if needed.
- The location was convenient, with a pretty outdoor area.
Cons
They claim residents were mistreated and that reporting concerns led to a family member being banned from the facility, with belongings mysteriously disappearing.- They describe the facility as unprofessional and totally incompetent, noting involvement from the state attorney general, lawyers, and even police.
- They point to the weekend charge nurse as very difficult to deal with and raise concerns about extreme 36-hour shifts and handling of controlled drugs.
- They state they would give zero stars and warn others not to send loved ones there, describing filthy conditions, a resident covered in rust, food, and vomit, and an overwhelming odor.
- They allege neglect, such as residents sitting for hours without toileting or meals, and security that is lax with doors left accessible.
- They claim staff try to medically declare residents incompetent to obtain power of attorney, implying widespread neglect.
- They assert the facility has bed bugs and threaten to report and sue to secure proper care elsewhere.
- They say the building should be shut down and that it does not deserve any star.
- They accuse some nurses of lying and of wrongful discharge practices used to cover themselves.
- They report damage to hearing aids by the nursing home and the facility’s refusal to repair them, leaving the resident deprived of hearing.
Review
Lebanon North Nursing & Rehab is best suited for families seeking a low-cost, local option in Lebanon, Missouri, where a resident with relatively light care needs can tolerate a straightforward, hospital-like setting. It works for someone who can function with basic supervision, standard daily tasks, and less emphasis on specialized memory care or highly attentive staffing. This is not the right choice for someone who requires consistent, proactive medical oversight, meticulous cleanliness, or dignified, person-centered care. For families prioritizing safety, thorough supervision, and a consistently positive day-to-day environment, alternatives should be explored without delay.
Those weighing alternatives should consider facilities with stronger housekeeping, steadier staffing, and transparent accountability. The most compelling reason to look elsewhere is dementia or Alzheimer’s care, where reliable supervision, meaningful activities, and respectful engagement are non-negotiable. Similarly, residents who depend on precise medication management, regular toileting assistance, prompt response to needs, and a consistently clean, odor-free environment will likely find Lebanon North lacking. If the budget allows, a facility with robust quality controls and a track record of safer, more compassionate care is a prudent target.
Pros, when present, can feel meaningful but they do not cancel the core drawbacks. Several reviews mention that some staff members are genuinely caring and that communication with families can be good when the right people are on shift. The location is convenient for visiting, and in at least some encounters the facility appeared clean and the daily process of admission or discharge was straightforward. In practice, these positives are sporadic and heavily dependent on which staff member is on duty, which undermines reliability for any family counting on consistent care.
The bottom line is that the main cons repeatedly cited, serious neglect and safety concerns, dirty conditions, and inconsistent care, significantly outweigh even the occasional positive impressions. Accounts of rooms left uncleaned, meals inconsistently delivered, and residents left sitting for extended periods paint a troubling picture. Allegations of mismanagement, restricted family access, and questions about medication handling add a layer of risk. The most alarming themes involve basic dignity, personal property disappearing, and a perception that the environment can quickly degrade into a setting where residents suffer rather than thrive.
To make a solid, informed decision, prospective families should demand a thorough, up-to-date tour focused on daily routines, staffing ratios, and interactions with residents. Ask for the latest state inspection reports, visit times with residents and their families, and a detailed care plan for memory-care needs if applicable. Request to review incident logs, medication administration protocols, and staff training records. If choosing to proceed, require a short-term trial period and clear escalation channels, with a plan to transition if expectations aren’t met. In short, unless the budget is truly constrained and heavy oversight can be guaranteed, Lebanon North Nursing & Rehab is a facility to approach with extreme caution.
Overall, this community is not well-suited for anyone who requires reliable dementia care, consistent medical oversight, or pristine cleanliness as non-negotiable standards. For families considering alternatives, greener pastures lie in facilities with proven safety records, attentive staff across all shifts, and environments designed around dignity and engagement. If Lebanon North remains under consideration, it should be paired with a rigorous, ongoing oversight plan, clear exit strategies, and a readiness to act quickly if conditions fail to meet essential care benchmarks.
180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Comprehensive Exploration of Living Wills and Other Advance Directives
A Detailed Exploration of Living Wills and Advance Directives