Heart Of The Ozarks Healthcare Center is a nursing home community in Ava, MO.
Information last verified:
2004 Crestview Street, Po Box 727, Ava, MO 65608
For more information about senior living options: (866) 208-4318
Heart of the Ozarks Healthcare Center offers competitive pricing for its private room accommodations, with a monthly cost of $3,100. This rate is significantly lower than the averages in both Taney County, where costs reach approximately $4,112, and across the broader state of Missouri, which averages around $4,483. By choosing Heart of the Ozarks, residents can benefit from comprehensive healthcare services in a comfortable and supportive environment while enjoying substantial savings compared to other facilities in the region. This makes it an appealing option for families seeking quality care without compromising on affordability.
| Floor plans | Heart Of The Ozarks Healthcare Center | Taney County | Missouri |
|---|---|---|---|
| Private | $3,100 | $4,112 | $4,483 |
The residents are amazing. The staff took great care of the residents. The rehab team was encouraging and helped meet discharge goals. The staff were wonderful and very friendly. They adjust meals to meet dietary needs. The outside grounds are nice.
They would not recommend this nursing home; the staff were awful to their mother, especially on the night shift. The hospice doctor was described as a garbage doctor who does not care for residents, and the facility stays open mainly for convenience. Their aunt was dropped on her head twice during COVID therapy, had to beg for food, and required stitches after the injury. A CNA screamed at a resident at 3 AM and the charge nurse told the resident to leave; the bathrooms were filthy. During COVID quarantine, an elderly male patient rummaged through a resident’s belongings, drank from their water glass, and the staff did not quarantine him or inform the family. The facility failed to monitor or operate an oxygen machine, and this could have killed the resident.Heart of the Ozarks Healthcare Center in Ava, Missouri is best suited for families pursuing short-term rehabilitation where the front-line caregiving team demonstrates genuine warmth and encouragement, and where discharge-focused progress is the primary goal. The facility benefits from rehab staff who actively push residents toward achievable milestones and who try to maintain a positive, supportive atmosphere even as the building itself reflects an older, utilitarian design. For someone prioritizing active rehab momentum over high-end amenities, this center can be a workable, if imperfect, choice.
Those who should seriously consider alternatives are families needing consistently strong medical oversight, rigorous safety standards, and modern facilities for long-term care or high-acuity needs. Several reviews raise red flags about care quality variability, staff responsiveness, and patient rights, which can translate into serious concerns for residents requiring steady monitoring, consistent handling of medications, or protections against neglect. If safety, predictable routines, and a contemporary environment matter more than the convenience of location, it would be prudent to explore other options.
The main pros, engaged rehab staff, approachable nurses, and a willingness to tailor activities and meals, do offer tangible value. Positive experiences describe encouraging rehab workers who help set and pursue discharge goals, coupled with friendly nursing staff who make an effort to create a hopeful rehab trajectory. Flexible dining practices and attentive dietary accommodations also surface as practical benefits for residents with specific needs. These strengths can offset some daily frustrations when the priority is recovery and target-driven progress, particularly for short-term stays where family oversight is feasible and frequent communication with staff is possible.
However, the cons frequently overshadow the gains for anyone considering long-term residency or high-risk medical needs. Several accounts describe neglectful or inconsistent care, with complaints about unresponsive shifts, troubling behaviors by staff, and episodes suggesting inadequate supervision. Instances of poor safety handling, such as inappropriate episodes during transfer or treatment gaps, undermine confidence in routine operations. The combination of aging infrastructure, small rooms, and occasionally subpar dining quality compounds the risk that comfort and dignity may erode over time if staffing and leadership are not consistently robust.
Safety and quality-of-care risks emerge as a persistent theme. Reports of residents not being fed for extended periods, rooms monitored with insufficient attention, and even allegations of discrimination or mistreatment paint a troubling portrait for families weighing long-term placement. A pattern of inconsistent oversight, whether in oxygen monitoring, quarantine-like situations, or general monitoring, can lead to distress and avoidable complications. These concerns mean that while some residents may thrive in the rehab-focused environment, others may experience ongoing perils that would be unacceptable in a preferred choice for a long-term home.
In the end, decisions should hinge on the intended use and the level of oversight a family can provide. If the goal is a focused, short-term rehabilitation with a proactive staff and a flexible approach to meals and daily routines, Heart of the Ozarks can deliver meaningful progress and a supportive rehab culture. For families prioritizing strong, consistent medical governance, modern facilities, and a safe, dignified long-term living environment, it is wise to look at alternatives and conduct thorough in-person evaluations. When visiting, demand a candid tour of staffing schedules, review the latest state inspection findings, and speak with current residents or families about daily life, if red flags persist, keep looking.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeart Of The Ozarks Healthcare Center in Ava, MO is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The beautiful facility boasts a host of amenities including a beauty salon for pampering and relaxation, cable or satellite TV for entertainment, a fully equipped computer center for staying connected with loved ones, and a fitness room to promote physical wellbeing.
Residents can enjoy delicious meals in the elegant dining room with restaurant-style dining or opt for special dietary restrictions if needed. A small library offers the perfect escape for book lovers, while the gaming room provides opportunities for socializing and entertainment. Outdoor spaces and gardens allow residents to enjoy nature and fresh air.
Heart Of The Ozarks Healthcare Center offers extensive care services such as 24-hour supervision to keep residents safe at all times. Personalized assistance is provided with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive their medications in a timely manner, while specialized meal preparation caters to diabetes diets and other dietary restrictions. Transportation arrangement is available to help residents reach appointments or run errands.
The community prides itself on its engaging activities program which includes concierge services to fulfill individual requests, fitness programs to promote physical health, planned day trips for exploration and adventure, resident-run activities for fostering social connections within the community, and scheduled daily activities that cater to various interests.
Heart Of The Ozarks Healthcare Center benefits from its prime location with numerous amenities nearby. Cafes, parks, pharmacies, restaurants, places of worship, and theaters are all within close proximity providing convenience and ample opportunities for outings.
With its comprehensive amenities, top-notch care services, dedicated staff members, convenient location near various amenities, Heart Of The Ozarks Healthcare Center offers seniors a vibrant assisted living community where they can age gracefully while enjoying a fulfilling lifestyle.
Heart of the Ozarks Healthcare Center offers competitive pricing for its private room accommodations, with a monthly cost of $3,100. This rate is significantly lower than the averages in both Taney County, where costs reach approximately $4,112, and across the broader state of Missouri, which averages around $4,483. By choosing Heart of the Ozarks, residents can benefit from comprehensive healthcare services in a comfortable and supportive environment while enjoying substantial savings compared to other facilities in the region. This makes it an appealing option for families seeking quality care without compromising on affordability.
Heart Of The Ozarks Healthcare Center is located at 2004 Crestview Street, Po Box 727, Ava, MO 65608 in Taney County, Missouri
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