Courtyard Rehabilitation And Healthcare

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Courtyard Rehabilitation And Healthcare

501 South Locust Street, Mccomb, MS 39648

For more information about senior living options: (844) 490-3973

4.2 from 38 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
0
1 stars
6

Skilled Nursing Facility

Overall Review of Courtyard Rehabilitation And Healthcare

Pros

  • pro The facility has a welcoming atmosphere and the social services staff are highly praised.
  • pro Gina is helpful, patient, and provides clear guidance.
  • pro The administrative staff are friendly, knowledgeable, and helpful, and the therapy department offers excellent services.
  • pro Courtyard is a great place; the staff are great and make residents' stays comfortable; the building is being beautified.
  • pro The therapy department is great, and it is recommended to friends and family.
  • pro The therapy department is excellent, and the administration department is compassionate and caring.
  • pro The facility has a great family atmosphere and the staff genuinely care for all residents.
  • pro Courtyard is graced with knowledgeable, caring, and loving staff who go above and beyond to ensure residents and their families are properly cared for.
  • pro The staff are caring and go above and beyond to take care of residents.
  • pro The facility has undergone a complete transformation in appearance, cleanliness, staff, and resident services.
  • pro The nurses are very professional.
  • pro The intake process was streamlined by Matt and colleagues, with clear, proactive communication.

Cons

  • pro They described CNAs sharing private patient information and laughing at residents, disturbing quiet time and sleep.
  • pro They reported medications not being given on time, infrequent checks, and unresolved concerns with the administration.
  • pro They claimed HIPAA violations and retaliation by staff, including double shifts and staff being fired.
  • pro They stated the facility was under federal investigation, with family visits canceled or not allowed, and they believe their loved one died because of the treatment.
  • pro They accused leadership (Angela) of abusive behavior toward patients, families, and employees, and urged action from the State Board.
  • pro They described poor communication: phones often unanswered, little-to-no updates on conditions, and staff appearing heartless.
  • pro They alleged neglect of basic care, such as lost mail and clothes, residents not bathed, and important doctor appointments not scheduled.

Review

Courtyard Rehab and the broader Courtyard facility has generated a wheelhouse of strong opinions that run the full gamut from heartfelt praise to urgent warnings. On the positive side, many reviewers describe a welcoming, supportive environment where kindness and attentiveness feel personal and real. One reviewer encapsulated the mood with the simple observation: "Welcoming atmosphere. The ladies in social services are the best!!" Short phrases like that recur, painting a picture of front-line staff who are patient, helpful, and genuinely invested in residents' well-being. Gina, in particular, is singled out for patience and guidance, and several accounts emphasize how administrative staff - often described as friendly, knowledgeable, and accommodating - help make the admission process smoother and the overall stay more manageable. Across several essays, people say they would readily recommend Courtyard to family and friends, underscoring a consistent sense of trust and reassurance in the therapy department and in the care culture that surrounds it.

The positive tone extends to the therapy department, which many reviewers praise as competent and compassionate. Comments like "Great therapy department with excellent services to offer" and "Courtyard is a great place!" reflect a belief that the clinical side of the facility can be not only effective but also empathetic. Several accounts highlight the transformation of the building itself - an older structure that has undergone remodeling and beautification - paired with ongoing efforts to keep residents comfortable. Reviewers repeatedly point to a supportive atmosphere that makes residents feel cared for beyond the bare minimum of medical needs, describing a family-like environment where staff truly seem to have residents' best interests at heart.

Beyond the general atmosphere, individual staff members earn specific commendations. Matt and Lynn are highlighted for going "above and beyond" in helping with admissions and transfers, while Amy and Brittany receive thanks for facilitating connections to primary care and other services. The sentiment is that certain staff members - through attention to detail, clear communication, and a willingness to go the extra mile - help families navigate difficult transitions with less stress. Comments from volunteers and visiting relatives also reflect a sense of warmth and engagement: residents were described as happy, engaged, and cheerful when visitors spoke with staff and observed activities. In short, many families feel the Courtyard team is capable, kind, and genuinely committed to residents' dignity and comfort.

But the narrative is not uniformly favorable. A substantial portion of the accounts recount serious concerns about quality of care, safety, privacy, and management. Some reviewers describe a troubling experience of feeling unsafe or unheard: accounts of patients worrying about poisoning, long, unresolved discussions with nursing leadership, and sleep disruption due to noisiness and private conversations about other residents. In these retellings, the nerve center of the problem appears to be administrative responsiveness and the handling of complaints. One reviewer recounts "The only Staff that really did their job was the Physical Therapy" and blames a pattern of inaction from the administrator and head nurse, leaving concerns unresolved and relationships strained. The same thread emphasizes a troubling culture where confidential information about patients was discussed openly by CNAs, raising concerns about HIPAA compliance and patient privacy.

The darker chapters are tied to allegations of neglect, retaliation, and mismanagement. Several reviews describe a sense of being ignored or dismissed, with mentions of staff withdrawal from responsibilities, double shifts, and high staff turnover. There are explicit accusations that social services were hampered by insurance issues, that residents faced forced 30-day discharges, and that attempts to escalate concerns with supervisors or ombudspersons were met with resistance. One especially alarming paragraph claims that a facility was "under a federal investigation," with a strongly stated belief by a family member that the staff may have been responsible for a relative's death and that visiting schedules were repeatedly canceled. Other accounts accuse certain administrators or directors of abusive behavior toward patients and families, and there are references to cover-ups and illegal procedures. The sheer polarity of these descriptions - ranging from lauds of exceptional nursing care to warnings about life-threatening neglect - underscores a troubling inconsistency in the experience of residents and their loved ones.

A final layer of the story is the juxtaposition of praise and tragedy, of improvements and persistent fears. Several reviewers emphasize tangible progress: a complete turnaround in cleanliness and resident services, a more responsive intake process, a remodeling program that injects life into the facility, and staff who are described as caring and professional - especially the nurses. Yet other accounts insist that the facility remains deeply flawed in critical areas: communication with families can be elusive, visits can be restricted or canceled, and some families feel unable to see or speak with their loved ones in a timely or respectful manner. The spectrum of experiences suggests that Courtyard embodies both the best and the worst of what family members encounter in a long-term care setting: moments of genuine compassion, paired with episodes of fear, frustration, and disillusionment.

For anyone considering Courtyard, the collection of reviews presents a cautious but hopeful picture. On the one hand, the facility is praised for its warm atmosphere, the dedication of many staff members, and notable improvements in therapy services and building conditions. On the other hand, several reviewers raise serious allegations about safety, privacy, and governance, including claims of neglect, retaliation, and even involvement in a federal investigation. The overarching takeaway is that experiences at Courtyard can vary dramatically from one resident or family to another, and prospective families are well advised to conduct thorough, independent checks - speak with multiple staff members, request recent regulatory records, and seek firsthand accounts from those currently or recently in residence - before making decisions about care. The facility's story, as told by these voices, is one of significant highs and equally significant lows, a reminder that compassion and accountability must coexist to deliver truly trustworthy care.

Features

Housing

  • 145 resident community capacity 145 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Courtyard Rehabilitation And Healthcare in Mccomb, MS is a vibrant and luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to indulge in self-care, along with cable or satellite TV for entertainment purposes. Community operated transportation is available for convenience, allowing residents to explore the surrounding area.

For those who enjoy technology, there is a computer center equipped with high-speed internet and Wi-Fi access. The dining room provides restaurant-style dining experiences where residents can savor delicious meals. A fitness room is available for those looking to stay active and maintain their physical health.

The fully furnished apartments offer privacy and comfort, complete with private bathrooms and kitchenettes. Housekeeping services are provided to ensure that the living spaces are clean and tidy at all times. Move-in coordination assistance is also available to make transitioning into the community seamless.

Residents have access to outdoor spaces such as gardens where they can enjoy fresh air and nature. For leisurely activities, there is a gaming room, small library, and wellness center on-site. Telephone services allow residents to stay connected with their loved ones.

The care services offered at Courtyard Rehabilitation And Healthcare include 24-hour call systems for emergencies, 24-hour supervision ensuring round-the-clock care, assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diets are accommodated in meal preparation and service.

A comprehensive mental wellness program is in place to address the emotional needs of the residents. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.

The community prides itself on organizing various activities for resident engagement including concierge services, fitness programs tailored towards individual needs, planned day trips to nearby attractions, resident-run activities that foster camaraderie among peers, and scheduled daily activities ensuring there is never a dull moment.

Courtyard Rehabilitation And Healthcare is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options. With its extensive range of amenities and care services, this assisted living community provides a comfortable and enriching environment for its residents to thrive in.

Nearby Places of Interest

Places of Worship

  • Sweet Home Church (0.2 miles)
  • Summers Chapel Church (0.5 miles)
  • Christians Community Center (0.5 miles)
  • Sweet Garden of Prayer Church of Christ & Holy (0.9 miles)
  • Robinson Memorial Baptist Church (1.8 miles)
  • First Baptist Church (3.4 miles)
  • Deuteronomy 6 Woman (3.5 miles)

Restaurants

  • Mikes Super Market (0.2 miles)
  • Church's Chicken (1.1 miles)
  • Busy Bee (1.7 miles)
  • Buffalo Express Wings (1.7 miles)
  • Taco Bell (1.8 miles)
  • China Palace (2 miles)
  • Little Caesars Pizza (2 miles)

Physicians

  • Mc Comb Nopain Clinic (0.6 miles)
  • Sanders Eye Clinic (1.5 miles)
  • STATCare (1.6 miles)
  • Southwest Mississippi Regional Medical Center, Medical Clinics, McComb Family Practice (1.9 miles)
  • Kebert Eye Clinic (2 miles)
  • Southwest Mississippi Regional (2 miles)
  • Serenity Psychiatric Outpatient (2.1 miles)

Cafes

  • The Place (0.7 miles)

Pharmacies

  • Liberty Drug Store (0.9 miles)
  • Guy's Southwest Discount Drugs (1.1 miles)
  • Express Care Pharmacy (1.6 miles)
  • Fred's Pharmacy (1.6 miles)
  • Good Neighbor Pharmacy (2.2 miles)
  • Family Pharmacy of McComb (2.2 miles)
  • Summit Express Pharmacy (8.2 miles)

Transportation

  • City Taxi (1.3 miles)
  • U-Haul (3.3 miles)
  • Red Light (3.5 miles)

Parks

  • Douglas Park (1.9 miles)
  • Edgewood Park (2.8 miles)

Hospitals

  • Forrest General Home Care & Hospice (18.6 miles)
  • Walthall General Hospital (18.6 miles)

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