Woodlands Rehabilitation And Healthcare Center

Pros

• The nursing staff was very friendly and responsive to questions regarding medication adjustments for residents with new conditions.
• The physical therapy staff were described as great, caring, and instrumental in helping patients maintain their sanity and recovery.
• The facility maintained fairly clean rooms and impeccable hallways.
• Some nurses and CNAs were noted for being kind, attentive, and on top of their responsibilities.
• One reviewer appreciated the helpfulness of the staff when addressing their questions about care.
• Residents reported that the physical rehab center at Trinity Mission was excellent and effective in aiding recovery.

Cons

• The CNAs displayed extremely bad attitudes and were highly neglectful of patients, often being rude to families.
• Pain medication schedules were consistently ignored, causing patients significant distress.
• Staff frequently treated patients as if they were a burden, making them feel unworthy or bothersome.
• The quality of care had declined significantly since previous years, with many staff members appearing indifferent to patient needs.
• Patients reported feeling unsafe due to the chaotic environment, including hearing distressing cries for help from other residents.
• There were issues with laundry and linens not being adequately provided, leading to frustration for both patients and families.
• Confusion over medical decisions created additional stress for families already dealing with challenging situations.
• Overall, the facility felt more like a prison than a caring environment for rehabilitation and recovery.

Review

The reviews of Trinity Mission paint a multifaceted picture of the experiences patients and their families have had at the facility. While some aspects were commendable, many concerns were raised regarding the overall quality of care, staff professionalism, and the environment in which patients lived. A consensus emerged that this establishment has seen a noticeable decline in standards over recent years, particularly since 2016. The experiences shared reflect both pockets of excellence and widespread dissatisfaction, shaping a complicated understanding of this nursing home.

One recurring theme in the reviews is the variance in staff attitudes and capabilities. While it was noted that certain nurses and physical therapy staff demonstrated commendable levels of kindness, expertise, and attentiveness—members who significantly aided patients during their recovery—other members of the team fell short. Several reviewers expressed frustration with Certified Nursing Assistants (CNAs), frequently describing them as neglectful and displaying unprofessional behavior. Reports of outright rudeness from CNAs contributed to feelings that basic patient needs were unmet for extended periods. For instance, one individual recounted waiting five hours for essential assistance while others reported being treated like burdens rather than deserving clients.

The condition of the facility also attracted scrutiny throughout these reviews. Although most found that the common areas maintained cleanliness—with halls described as "impeccable"—the laundry service was repeatedly criticized for failing to keep up with demands for linens. Personal linens often seemed difficult to retrieve without constant prompting from residents or family members. Some visitors mentioned feeling uneasy about witnessing disorganized care routines which led to higher stress levels among patients subjected to an environment they compared to “a prison” rather than a nurturing home-like space.

Food quality was another notable point of contention within these reviews. Many patients felt that dietary options were subpar, describing meals heavy on carbohydrates including bread and pasta—which adversely affected their health and digestion during their stay. Consequently, some resorted to ordering takeout just to find relief from unsatisfactory meal offerings—a practice deemed costly but necessary by those needing better nutritional support during recovery.

Additionally alarming were descriptions pertaining to safety within the facility’s care practices. Incidents involving falls presented significant worries; one reviewer highlighted how their loved one had fallen out of bed multiple times due to insufficient support measures in place after they wandered during nighttime hours—despite a known tendency towards confusion attributed to dementia. These distressing events led families to doubt whether critical directives concerning Do Not Resuscitate (DNR) orders were being honored fully—a concern rooted deeply in ethical considerations around patient autonomy.

Despite these grave issues regarding treatment inconsistencies and logistical failures within Trinity Mission, there remained acknowledgments that certain aspects provided solace amidst turmoil; particularly praising physical rehabilitation services which garnered praise as exemplary among institutional rehabilitation programs observed by several attendees who benefited directly from them through improved mobility and regained strength post-illness or injury sustained prior to arriving at the facility.

Overall, it is fair to say that prospective residents—or those seeking facilities for their loved ones—should carefully weigh both positive insights alongside stark criticisms brought forth through personal narratives shared amid reports on Trinity Mission's quality of care today versus years gone past when standards appeared markedly higher across all fronts associated with resident experience.

Restaurants

• Salsa's Mexican Restaurant (0.2 miles)
• Taco Bell (0.7 miles)
• Waffle House (0.7 miles)
• McDonald's (0.7 miles)
• Wendy's (0.9 miles)
• Captain D's (1 miles)
• Shipley Do-Nuts (1 miles)

Cafes

• Starbucks (0.6 miles)
• Urban Foxes (8.5 miles)
• Starbucks (10.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Fred's Pharmacy (1.1 miles)
• Walgreens (5 miles)
• Aps (6.8 miles)
• Walgreens (7.4 miles)
• Walgreens (8.4 miles)

Physicians

• Magnolia Dermatology (1.1 miles)
• Baptist Medical Group - Clinton Primary Care (1.2 miles)
• Auditory Processing Center (1.3 miles)
• Findley Optometry (3.8 miles)
• Farmer And Associates Internal Medicine (4.5 miles)
• Cheema, Qasim Merit Health Medical Group Cardiovascular Care Jackson (4.5 miles)
• Jackson Pulmonary Associates (4.5 miles)

Places of Worship

• Northside Baptist Church (2.6 miles)
• Our Redeemer Lutheran Church (2.8 miles)
• Greater New Jerusalem MB Church (5 miles)
• Southside Assembly of God (6.1 miles)
• 420 Ministry's (6.4 miles)
• St Andrew's Episcopal Cathedral (8.2 miles)
• St James Episcopal Church (9.2 miles)

Hospitals

• River Oaks Hospital (4.5 miles)
• The Birthplace (8.3 miles)
• Mississippi Hospital for Restorative Care (8.3 miles)

Transportation

• Hawkins Field Airport (HKS) (5.6 miles)
• Amtrak (7.8 miles)

Parks

• Battlefield Park (7.3 miles)
• Fondren Park (8.6 miles)

Theaters

• Cinemark Pearl and XD (11.2 miles)