Thief River Care Center
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2001 Eastwood Drive, Thief River Falls, MN 56701
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a picture of a facility that can be bright, welcoming, and community-centered, with many residents and families singing its praises for a clean, pleasant environment and a staff that many describe as caring, attentive, and genuinely invested in wellbeing. Several reviewers emphasize the aesthetics of the place - the interior is described as clean, smelling good, and designed to feel outdoorsy or open, which contributes to a sense of calm and comfort as soon as you walk in. The sense of a well-maintained, uplifting atmosphere is reinforced by repeated praise for the staff and the level of care, with comments like "beautiful facility, fantastic staff" and "staff and care always seem to be really good." That overall impression of quality and warmth seems to be the common thread for those who are happy with the experience.
When it comes to the people who provide care, many reviewers highlight the nursing and caregiving teams as a standout feature. The residents are described as being "so well taken care of," with staff who are "very friendly and professional" and who meet needs in a timely manner. The leadership and coordination are also lauded by several, with remarks that management is "very attentive to staff resident and family needs." Across departments, reviewers emphasize that the team treats residents like family, with nurses and CNAs described as caring and thoughtful, and even non-nursing staff going out of their way to uphold residents' dignity. The sentiment is that this is a place where people know the residents well, remember their routines, and strive to preserve a sense of normalcy and respect in everyday care.
A number of reviewers go further to celebrate the sense of community within the facility - a place that truly feels like a small town inside. There are appreciations for the manner in which residents and their families are welcomed and valued, and for the way staff maintain a gentle, family-like atmosphere. Words like "treating residents like their own family members," "treat everyone like family," and "a place that will treat your mom and dad like their mom and dad" recur, underscoring a shared sense that this is a nurturing environment where people are cared for with warmth and familiarity. One review even notes that the setting is designed to provide dignity and "great memories of times gone by," indicating a conscious effort to blend comfort with meaningful daily living.
Amid the positive messages, there are clearly voiced concerns from some reviewers who feel the experience is markedly different for others. A recurring theme is problems with staffing levels and the consistency of care, including direct statements about insufficient staff and slow response times. Specific critiques mention "poor staffing," with an example of "RN and aide for 27 patients," and a troubling line about a night shift where "40 min for call light answer" occurred, even when someone was in the room. Another reviewer cites a ratio of "usually 1 worker to 25 residents" as a baseline for getting people up and ready, and warns that working there can come at the cost of personal life due to repeated mandates. There are also references to management issues, with notes that "very poor management - most management excluding one awesome male RN, is only there for a paycheck," suggesting significant dissension and frustration at the leadership level.
Personal experiences shared in the reviews reinforce the tension between the facility's strengths and its challenges. One reviewer describes their mother waiting for help every time she calls, with pain, cold, and the inability to attend to basic needs, and notes that the nurses are nice but the facility's staffing is not meeting the residents' needs. The same review emphasizes that calls for assistance are met with delays, and that the overall quality of care feels compromised by short-staffing. This account is presented as a contrast to the more positive experiences described by other residents and families, illustrating how care quality can seem to vary from day to day or shift to shift.
Taken together, theReviews present a nuanced picture: a facility that many people genuinely value for its beautiful setting, welcoming atmosphere, and people-centered care, while also facing serious criticisms centered on staffing adequacy, responsiveness, and management consistency. In some accounts, the care teams - especially nurses and CNAs - are praised for their dedication and for treating residents with dignity and kindness, while in others, families warn of delays, under-staffing, and management practices that undermine trust in the facility. The discrepancy suggests that experiences may be highly variable, possibly depending on factors like shift coverage, department, or individual staff members, rather than a single, uniform standard of care.
For anyone evaluating this facility, it's clear that there are compelling positives to consider alongside clear cautions. The appealing environment, the emphasis on family-like treatment, and the strong sense of community can be meaningful benefits for residents seeking warmth, respect, and consistent personal attention. At the same time, prospective families should carefully inquire about staffing levels, call-bell response times, and management practices. Speaking with current residents and families, observing a shift change, and requesting up-to-date information on staffing ratios and care protocols could help illuminate whether the present conditions align with the high standards described by many reviewers or with the concerns raised by others. In short, the facility offers a bright, welcoming core with the potential for exceptional care, but it also carries warnings that deserve serious consideration when making a placement decision.
Thief River Care Center is an assisted living community located in Thief River Falls, MN. Our center offers a variety of amenities to ensure that our residents feel comfortable and enjoy their time with us. These amenities include a beauty salon, cable or satellite TV for entertainment, community operated transportation for easy access to nearby locations, a computer center for staying connected, and a dining room where residents can enjoy delicious meals.
In addition to these amenities, we also provide a fitness room for those who want to stay active, fully furnished rooms for convenience, a gaming room for recreational activities, and a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure that our residents have a clean and comfortable living environment.
Our care services are designed to meet the individual needs of each resident. We offer 24-hour call system and supervision to ensure the safety and well-being of our residents. Assistance with daily living activities such as bathing, dressing, and transfers is provided by our trained staff. We also offer medication management and meal preparation services, including special dietary restrictions such as diabetes diets.
At Thief River Care Center, we understand the importance of mental wellness. That's why we have a mental wellness program in place to support our residents' emotional well-being. Transportation arrangements are available for non-medical purposes as well as doctors' appointments.
Our community encourages socialization and engagement through various activities. Residents can take advantage of concierge services, fitness programs, planned day trips, and resident-run activities. We also have scheduled daily activities to keep our residents entertained.
Thief River Care Center is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship,and hospitals . Our close proximity to these facilities ensures that our residents have easy access to necessary resources and services.
Overall,Thief River Care Center provides a safe and welcoming environment for seniors who require assistance with daily living activities. We are committed to ensuring that our residents receive the support they need while maintaining their independence and enjoying a fulfilling retirement.
Thief River Care Center is located at 2001 Eastwood Drive, Thief River Falls, MN 56701 in Pennington County, Minnesota
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