1520 Wyman Avenue, Maple Plain, MN 55359
For more information about senior living options: (866) 208-4318
Overall Review of Haven Homes Of Maple Plain
Pros
The staff is wonderful and dedicated.- The therapists, nurses, and food prep personnel are excellent.
- The environment is very clean and aesthetically pleasing.
- The staff is exceptionally caring, and fellow residents have become close friends.
- The food is good and there are always plenty of in-house activities.
- The facility is beautiful and new, with great people to work with; residents feel secure and safe.
- The rooms are beautiful, with private baths, comfortable beds, and great views.
- The staff at all levels are very competent and friendly.
- Care is well coordinated across therapists, nursing staff, and aides.
- The activities are varied and fun.
Cons
They describe Haven Homes' initial contact as not customer friendly, with future inquiries going unanswered. - They note the administrative staff lacked follow-through, with promises made but outpatient rehab arrangements never followed up on.
- A wheelchair was ordered without consultation, resulting in a size too large to fit through the bathroom door.
- Despite some kindness from nurses and aides, the admin staff repeatedly claimed they were understaffed, which was not comforting.
- The housing manager is described as rude, making the reviewer feel questions were dumb and transferring them twice.
- Activities are limited—residents mostly watch TV or play Wii—and the reviewer felt the facility would be better if it were cheaper.
Review
Haven Homes of Maple Plain is best suited for seniors who need skilled nursing care or short-term rehabilitation and who value a care-focused culture delivered by a team of dedicated therapists, nurses, and support staff. Reviewers consistently highlight a safe, clean, and aesthetically pleasing environment that supports recovery, with the new facility framing the experience as comfortable and inviting. For families weighing cost against outcomes, the community is described as reasonably priced relative to peers, making it a practical choice for those prioritizing solid rehab results and daily quality of life.
Nevertheless, potential residents should weigh administrative responsiveness as a credible concern. Several reviewers report that initial inquiries can be met with delays or a lack of follow-through, especially during transitions from hospital to rehab or when arranging outpatient services. This pattern of uneven communication creates friction at critical moments and suggests that the comfort and clinical strength of Haven Homes can be offset by inconsistent customer service. In short, care quality is strong, but administrative reliability varies enough to merit closer scrutiny during the decision process.
The strength of Haven Homes lies in its clinical depth and the consistency of front-line care. Therapists deliver individualized rehabilitation, and nurses and aides are repeatedly described as kind, competent, and attentive. The food program earns positive notes, and the environment, private rooms, good views, and a clean, well-kept campus, supports a pleasant recovery experience. When discharge planning is coordinated well, residents can leave the facility with a clear, actionable path to return home, underscoring the practical benefit of choosing this community for meaningful, outcome-oriented rehab.
In addition to clinical care, the facility fosters a sense of community that families find valuable. In-house activities are available, and there is a tangible push toward excursions and field trips, backed by fundraising efforts to expand transportation. The staff's sensitivity shines in end-of-life care and during difficult family moments, with families noting kindness and compassion when navigating loss. This combination of clinical rigor and a supportive social atmosphere helps mitigate the stress of illness or recovery, creating a workable balance between rehab progress and daily living.
Yet the cons matter in real ways. Administrative gaps, unreturned calls, slow responses, and discharge delays, can amplify anxiety during critical care transitions. A misstep such as ordering a wheelchair that did not fit through a bathroom door reveals how planning can falter when coordination is lacking. Shortages in staff capacity and a few encounters with brusque housing personnel further complicate the picture. For families seeking a perfectly seamless experience, these realities underscore the importance of direct, proactive engagement from management and a thorough pre-admission briefing.
The practical takeaway is clear: Haven Homes delivers solid, dependable rehabilitative care within a welcoming setting, paired with a genuine sense of community. It is an excellent match for seniors who prioritize high-quality therapy, attentive nursing, and a comfortable environment, while being comfortable handling occasional administrative bumps. Alternatives will appeal to those needing rock-solid administrative responsiveness, more expansive programming, or lower cost without compromising care quality. Prospective residents should verify discharge workflows, request a concrete care plan timeline, and meet the Social Service Director to gauge responsiveness before committing. With those checks, Haven Homes stands as a credible, well-rounded option for Maple Plain families navigating the after-hospital recovery journey.
52 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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