Hillcrest Care & Rehabilitation Center in Mankato, MN

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Hillcrest Care & Rehabilitation Center in Mankato, MN

714 Southbend Avenue, Mankato, MN 56001

For more information about senior living options: (844) 490-3973

3.1 from 12 reviews
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Overall Review of Hillcrest Care & Rehabilitation Center

Pros

  • pro The environment is very clean, and it comes recommended.
  • pro The place is amazing.
  • pro The aides are liked and always sweet toward residents.
  • pro The staff are kind and caring, forming a wonderful team to work with.
  • pro The longevity and compassion of the staff help residents thrive with activities, good food, and superb nursing care; it’s described as the best nursing home around.

Cons

  • pro The facility's bedside manner is terrible across all staff members, including upper management.
  • pro The facility looks and smells unclean and unmaintained.
  • pro Residents are left bedridden and in the same clothing for multiple days with a non-working call button, even after family addressed the issue multiple times.
  • pro They would never again allow anyone they know to go to this facility.
  • pro The facility is very disgusting, smells horrible, and has rats.
  • pro Toilets are disgusting and the bathroom is too old for a wheelchair to fit.
  • pro Therapists gave up on her after four months of PT and OT, saying she plateaued and not giving her a fair chance.
  • pro She has become depressed since learning this.

Review

Hillcrest Care & Rehabilitation Center in Mankato is best suited for families that prize warm, long-tenured frontline staff and a steady, activity-rich daily routine. The strongest value lies in caregivers who stay with the building for years, creating real continuity for residents who respond to familiar faces and predictable rhythms. For residents who can manage daily tasks with modest assistance and for families prepared to supervise care closely, Hillcrest can feel like a welcoming home. However, those needing unwavering safety systems or a consistently pristine environment should consider alternatives. The combination of strong bedside manner and meaningful programming with significant facility flaws creates a clear boundary: this is not a universal fit and requires a candid risk assessment before choosing.

Pros consistently highlighted include kindness from aides, a steady nursing presence, and an engaging activities calendar that keeps residents socially connected. The narratives about long-tenured staff and attentive caregiving carry real weight for families seeking relational warmth and steadiness. Yet these positives do not erase the gravity of the environmental and safety concerns. Reports of persistent odors, unclean conditions, and even vermin suggestions point to serious maintenance lapses. The more alarming issues involve non-working call bells and occasions when help does not arrive promptly, leaving residents bedridden or in unchanged clothing. In short, heartfelt care and dedicated teams exist alongside operational fragility that cannot be ignored when weighing the decision.

Safety and accessibility gaps are the decisive counterweight. A non-working call button erodes trust and endangers vulnerable residents; limited accessibility, such as a wheelchair not fitting in the bathroom, highlights a disconnect between resident needs and the built environment. Some reviews describe toilets and overall sanitation as unacceptable, and at least one mentions a rat problem. These are not minor irritants; they mark serious gaps in housekeeping, pest control, and facility upkeep that undermine dignity and independence. The risk is real: loving care can be delivered in a setting that still fails basic safety and cleanliness, which can make daily living more stressful than accepting care outside Hillcrest.

Alternatives should be strongly considered for families prioritizing safety, cleanliness, and transparent management. Seek communities with documented maintenance routines, reliable call systems, accessible bathrooms, and a proven track record of prompt responses. Focus on tangible metrics: recent inspection findings, staffing ratios, and input from current residents and families. If Hillcrest remains a candidate, demand explicit assurances: a plan to address immediate cleanliness issues, a transparent maintenance schedule, and clear channels for escalating concerns to leadership. Concrete, measurable commitments are non-negotiable when the environment raises red flags about basic upkeep and resident safety.

For families moving forward with Hillcrest, structure the engagement around concrete checks. Request to observe multiple shifts to see response times; test the call button; inspect bathrooms for accessibility and cleanliness; talk with the director of nursing about how care plans adapt to declining mobility; ask about therapy continuity and what happens after a plateau. Seek a current, written safety protocol, housekeeping standard, and escalation process. If possible, arrange a short trial stay under supervision to see whether improvements hold in practice before committing long term. The goal is to validate that the promised warmth can coexist with consistently reliable operations in daily care.

In sum, Hillcrest offers warmth, social engagement, and attentive nursing that can satisfy families who maintain active oversight. Yet the weight of inconsistent cleanliness, gaps in safety, and management concerns is too heavy for residents with significant mobility needs or limited family support. For medically complex or mobility-limited residents, alternatives with stronger safety records and cleaner environments are strongly recommended. For others who can leverage caregiver rapport and ongoing vigilance, Hillcrest can work, but only with explicit action plans and continuous follow-up. The prudent course is a thorough tour with focused questions about safety, cleanliness, and management responsiveness before deciding, ensuring the choice aligns with safety, dignity, and long-term well-being.

Features

Housing

  • 85 resident community capacity 85 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hillcrest Care & Rehabilitation Center in Mankato, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides a luxurious and inviting environment for seniors to call home. Residents can enjoy the convenience of an on-site beauty salon, allowing them to easily maintain their personal grooming and style. Cable or satellite TV is also available in each resident's room, ensuring they have access to their favorite shows and entertainment.

Transportation options are plentiful at Hillcrest Care & Rehabilitation Center. Community-operated transportation is available for residents who need assistance getting around town, whether it be for errands or social outings. Transportation arrangements are also made for non-medical purposes as well as doctor's appointments.

A variety of common areas are available for residents to utilize and enjoy. The computer center allows residents to stay connected with loved ones through email or engage in online activities. The fitness room is equipped with exercise equipment to promote an active lifestyle and overall wellness. The gaming room offers opportunities for friendly competition and social interaction.

The dining experience at Hillcrest Care & Rehabilitation Center is top-notch. Residents have access to a fully furnished dining room where restaurant-style meals are served. With meal preparation and service provided, residents can enjoy delicious and nutritious food without the hassle of cooking.

Engaging in activities is an essential part of life at Hillcrest Care & Rehabilitation Center. Residents have access to concierge services that assist in planning day trips or finding information about local attractions. A variety of fitness programs cater to different interests and abilities, promoting physical health and well-being. Resident-run activities provide opportunities for socialization and connection within the community.

The location of Hillcrest Care & Rehabilitation Center offers convenient access to various amenities outside the community as well. With numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options nearby, residents have easy access to everything they need and want in the surrounding area.

At Hillcrest Care & Rehabilitation Center, residents receive exceptional care services. 24-hour call system and supervision ensure that help is always available when needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided to maintain independence and dignity. Medication management ensures that residents receive their required medications on time. Special dietary restrictions are also catered to, ensuring that each resident's nutritional needs are met.

Overall, Hillcrest Care & Rehabilitation Center offers a comfortable and inclusive community for seniors seeking assisted living. With its comprehensive amenities, care services, dining options, and engaging activities, residents can thrive in an environment where their physical and emotional well-being is prioritized.

Nearby Places of Interest

Parks

  • Land of Memories Park (0.6 miles)
  • Sibley Park (0.8 miles)
  • Spring Lake Park (2.2 miles)
  • Minneopa Falls (2.3 miles)
  • Seven Mile Creek County Park (2.5 miles)
  • Highland Park (2.5 miles)
  • Riverfront Park (2.8 miles)

Places of Worship

  • Evangelical Covenant Church (1 miles)
  • Life Family Church (1.4 miles)
  • Resurrection Lutheran Church (2.3 miles)
  • Campus Lutheran Chapel (2.3 miles)
  • St Boniface's Chapel (2.4 miles)
  • St Peter & Paul's Catholic Church-Office, Theresa House (2.6 miles)
  • Immanuel Lutheran School (2.6 miles)

Physicians

  • Ecumen Pathstone Store (1.1 miles)
  • Primrose Mental Health (2 miles)
  • Student Health Services (2.2 miles)
  • Southern Minnesota Surgical (2.3 miles)
  • Msu-Student Health Services (2.4 miles)
  • Carlson-Tillisch Eye Clinic (2.5 miles)
  • Eiselt, Tracye O.D. (2.5 miles)

Restaurants

  • Burger King (1.5 miles)
  • Little Caesars Pizza (1.7 miles)
  • Subway (1.8 miles)
  • Culver's (2 miles)
  • Pagliai's Pizza (2.1 miles)
  • Pub 500 (2.1 miles)
  • Burrito Wings (2.1 miles)

Pharmacies

  • Supervalu (1.6 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.7 miles)
  • Thrifty White Pharmacy (4.4 miles)

Hospitals

  • Mankato House Health Care Center (2.1 miles)
  • The Thro Company (3 miles)

Cafes

  • Coffee Hag (2.6 miles)
  • Caribou Coffee (2.6 miles)
  • Caribou Coffee (4.1 miles)
  • Panera Bread (4.9 miles)
  • Peet's Coffee and Tea (5.2 miles)

Transportation

  • Taxi Pros (3.4 miles)
  • U-Save Auto Rental (4.5 miles)
  • Mankato Regional Airport (MKT) (7.8 miles)

Theaters

  • Cinemark Theaters (4.9 miles)

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