Essentia Health Fosston
Save900 Hilligoss Boulevard Southeast, Fosston, MN 56542
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about Essentia Health facilities in Fosston and Bemidji presents a wide spectrum of patient views. Some people speak with high praise for the care they received, while others describe serious concerns about privacy, administration, billing, and overall responsiveness. Taken together, the comments reveal a health system where individual encounters can swing dramatically - from moments of exceptional, compassionate care to episodes that left patients frustrated, confused, or harmed in their view.
On the positive side, a number of reviewers spotlight specific clinicians and moments of care that stood out for their quality and empathy. One patient called Dr. Morgan in family practice "an excellent doctor in every way" who is "caring, easy to talk to, knowledge?able, thorough, and will go the extra mile." Several others sing the praises of Dr. Andrew Moen and his team for surgeries, calling the experience "five stars" and noting attentive, patient-centered care before, during, and after procedures. The surgical staff, anesthesiologist, and Dr. Moen are repeatedly described as professional, responsive, and focused on the patient's well-being, with one account highlighting zero nausea post-anesthesia due to careful drug choices. Beyond doctors, many reviewers celebrate the hospital's nursing staff and support personnel: nurses described as friendly and attentive, a nurse in the ER named Austyn praised for her care, and a social worker, Carrie Danielson, hailed as "the BOMB" and an essential source of guidance during a difficult time. The sentiment is that, when the staff work cohesively and with genuine concern, patients feel seen, heard, and well cared for.
There are also comments that emphasize the strength and value of the facility's local presence. Several patients appreciate the convenience and accessibility of care in a small-town setting, noting that timely visits, explanations, and a generally supportive environment can be a real asset. The praise extends to specific experiences in the Fosston ER, where a reviewer recounted being treated promptly, kept informed, and returned to a sense of safety and understanding after a medical event. In these accounts, Essentia's team members are portrayed as capable and trustworthy when communication is clear and when staff prioritize listening to patient concerns.
But alongside the praise are persistent and troubling claims that cannot be ignored. A substantial thread of reviews accuses the hospital of mis-treating patients, with alleged mistakes by doctors that are then followed by patients being blamed rather than supported. Some reviewers describe privacy violations by nurses - claims of divulging private health information to unintended recipients or otherwise breaching HIPAA-like protections. Several accounts criticize the administration for ignoring patient calls and voicemails, failing to follow contracts or state guidelines, and showing a broader pattern of not honoring patient concerns. One reviewer even asserts that the hospital should be shut down and sued, arguing that a head administrator should be held accountable for policy failures and staff behavior. The language used is pointed and urgent, reflecting a belief that patient safety and dignity have, in some cases, been compromised.
A particularly alarming anecdote centers on a recurring earache visit in which a clinician's conduct allegedly crossed professional lines. The patient reports being dismissed as "stupid" for not picking up prescribed medicine, then experiencing physical discomfort as the provider swiped hair away, pressed on the ear, and jammed a light into the ear despite explicit statements of pain. The clinician reportedly lectured the patient about responsibility rather than offering relief or appropriate treatment. Incidents like this are described as emblematic of a broader pattern of neglect or insensitivity that some patients feel erodes trust and safety in care.
Several reviewers broaden the concern to systemic issues within the hospital. The sense conveyed is that a few good physicians and staff members remain, but many of the most trusted clinicians may leave or be dismissed when policies clash with patient expectations. There is a perception that those who violate privacy laws or ignore patient health concerns find themselves insulated in the system, while consistently reliable caregivers are pressured to depart. In this view, the hospital struggles to cultivate a culture of accountability and continual improvement, with patients requesting a comprehensive review of long-standing medical histories and a renewed commitment to patient advocacy.
Billing and administrative friction features prominently in the negative accounts as well. Complaints include being billed for services that were supposedly free under certain screening programs, mis-coding by a physician that converted complimentary care into a paid diagnostic service, and a back-and-forth with staff to rectify mistakes that some reviewers felt were never fully resolved. Communication problems extend to the phone system and email responsiveness, with patients reporting long holds, slow or inconsistent responses, and a sense that complaint processes are not taken seriously. One reviewer even suggests a lack of regard at the management level for patient revenue and trust, describing the situation with sarcasm and frustration as a signal that patient concerns are not being addressed in a timely or meaningful way.
Taken as a whole, the narratives show a health system capable of exceptional care and personal connection in many instances, while also revealing significant and sometimes painful gaps in privacy protection, administrative accountability, and consistent patient experience. The strongest message across these accounts is a call for clearer communication, better protection of patient privacy, more reliable follow-through on patient concerns, and a culture that prioritizes patient safety and dignity as highly as it does technical skill. For some patients, the experience is a validation of choosing Essentia for convenient, competent care with standout individuals; for others, it is a cautionary tale of how missteps in administration and inconsistent practices can undermine trust and threaten well-being.
Essentia Health Fosston in Fosston, MN is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and home-like environment with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Residents at Essentia Health Fosston can enjoy delicious meals prepared by skilled chefs in the on-site dining room, offering restaurant-style dining. Special dietary restrictions are also accommodated to ensure each resident's nutritional needs are met.
The community promotes an active and engaged lifestyle through resident-run activities and scheduled daily activities. There is a small library for reading enthusiasts and outdoor space for residents to relax and enjoy nature. Additionally, there are two nearby cafes, parks, restaurants, pharmacies, places of worship, theaters, hospitals, and transportation options for added convenience.
Essentia Health Fosston provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A mental wellness program is offered to support the emotional well-being of residents. Diabetes diet care services are available for those with specific dietary needs.
Overall, Essentia Health Fosston offers a welcoming assisted living community where residents can receive personalized care in a supportive environment while enjoying various amenities and engaging in meaningful activities.
Essentia Health Fosston is located at 900 Hilligoss Boulevard Southeast, Fosston, MN 56542 in Polk County, Minnesota
Essentia Health Fosston on seniors.fyi includes 3 photos including images showing building, entrance, architecture, healthcare, windows, sidewalk, outdoors, and more.
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