649 State Street Northwest, Evansville, MN 56326
For more information about senior living options: (866) 208-4318
Overall Review of Evansville Care Center
Pros
They have been very well cared for.- The staff is wonderful.
- Great administration and teamwork.
- The staff in the evenings was great.
- It is a great place to work.
Cons
The hospice patient fell, and the reviewer was disappointed that it happened despite being warned she was attempting to get out of bed on two nights.- The staff were rude and lacked compassion.
- The staff did not listen to the family regarding the patient’s care.
- The grandmother fell off the bed and was seriously injured.
- Bed rails were not installed and a protective floor mat was not provided promptly, despite warnings.
- Observers questioned the quality of care, asking what kind of care this was.
- There were limited options in the area, and the reviewer advised others to take their loved one elsewhere and stay far away from the facility.
Review
Evansville Care Center is best suited for families seeking dependable, hands-on staff and a clearly organized operation for residents who require regular daily assistance. The community consistently delivers attentive care, with a leadership cadre that coordinates day-to-day needs and supports a stable routine. This is a setting where frontline caregivers appear engaged and administration keeps issues aligned with residents’ goals. It works well for long-term care and general assisted living. Those facing intensive hospice requirements or demanding safety oversight may want to explore other options before committing.
Alarms should sound for anyone whose loved one relies on meticulous safety measures and sensitive end-of-life care. The most troubling feedback centers on hospice situations, with strong impressions of safety gaps and perceived insensitivity from some staff. If the priority is preventing falls, ensuring bed rails are in place, and receiving timely, collaborative responses to family input, alternatives may be worth weighing. The overall rating mix, 4.1 from seven reviews, with a couple of low-scoring outliers, signals that expectations and experiences matter greatly here.
On the plus side, families consistently praise the staff’s warmth and reliability. Administration and teamwork are repeatedly cited as a strength, reinforcing that a coherent, supported care team is in place. Evening staff received particular commendation for the reassurance they provide. That combination, caring frontline personnel backed by organized leadership, translates into trustworthy daily care, stable routines, and a sense of safety that families depend on when a loved one’s health is fragile.
In the most troubling accounts, hospice care is described as lacking compassion, with staff not listening to family input and, in one case, failing to implement basic safety requests such as bed rails. The consequences were a fall and ongoing risk, followed by delays in providing protective measures. This is not a minor critique; it touches core values around dignity, responsiveness, and safety at the end of life. Those reviews insist that compassionate communication and proactive safety steps must be non-negotiable expectations.
Yet the strength of the positive experiences cannot be dismissed. The solid day-to-day care and the administrative backbone create a favorable baseline, and staff who connect with residents can yield meaningful improvements in quality of life. The key question is whether the safety and family-communication gaps are isolated incidents or a recurring pattern. If a family can stay actively involved, articulate care goals, and insist on explicit safety protocols, the favorable elements may offset the risks. If not, the gaps become difficult to overlook.
Families considering Evansville Care Center should approach with a practical plan: meet with administration to review fall-prevention practices, bed safety, and who oversees hospice care; request a formal care plan that includes rails, mats, and rapid-response expectations; arrange trial visits to observe evenings when concerns surface; and compare with nearby facilities if end-of-life care demands heightened compassionate oversight. For those who cannot tolerate potential lapses in safety or family input, exploring alternatives is prudent, even if it requires widening the search beyond this community.
37 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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