The Villa At Green Lake Estates in Orchard Lake, MI
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6470 Alden Drive, Orchard Lake, MI 48324
For more information about senior living options: (844) 490-3973
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The staff are friendly, helpful, and knowledgeable. The CNAs and nurses are dedicated, compassionate, and go above and beyond for residents. Sharon is described as an extraordinary nurse whose hugs and positive attitude are heart-melting. Yolanda is praised for prompt assistance and repositioning residents safely. Kaiden is noted for outstanding customer service and a great attitude. Kat, the activities director, is phenomenal and a real asset to the Villa. Melissa Bortz, the administrator, is consistently cheerful and on top of things. The facility has beautiful grounds and a pleasant outdoor porch. Several reviewers describe the care staff as caring, professional, and genuinely empathetic.
The facility is dangerously understaffed, with CNAs and nurses quitting and others fired, leaving residents without adequate care. It's a toxic workplace where staff argue over assignments, are unprofessional, and routinely antagonize family members. Advocacy by families is treated as a crime, with staff blaming short-staffing while neglecting daily needs. Residents are regularly endangered by poor positioning that causes aspiration risk and respiratory distress, and showers are often skipped. Personal belongings vanish, and management continues to play games about it months later. The administration engages in lies, manipulation, fraudulent handling of complaints, gaslighting, and libel against advocates. Medical and nursing staff are incompetent and fail to communicate with families; pain meds are discontinued unnecessarily. The facility is dirty and unsafe, with overcrowded rooms, strong odors, unanswered call lights, and unsafe transfers causing injuries.The Villa at Green Lake Estates in Orchard Lake is best suited for families that can commit to vigilant, hands-on oversight and daily advocacy. This community rewards involvement: care plans must be reviewed, staff assignments monitored, and medical needs coordinated actively. For a resident who cannot reliably advocate for themselves or who requires constant, proactive intervention, this facility presents financial and safety risks that make alternatives a smarter choice.
Careful consideration should be given to who may want to look elsewhere. Any family unable to visit and supervise care on a near-daily basis should hesitate, as the risk of neglect or miscommunication runs high here. Prospective residents who need consistent medical oversight, reliable staffing, and transparent updates will likely encounter frustration. The facility has shown moments of warmth and competence, but those moments rarely translate into dependable, full-time safety and dignity for every resident, especially during shifts when staffing is stretched thin or management is distracted.
There are genuine positives to be found in the staff and environment. Across several reviews, certain CNAs and nurses stand out for dedication, professionalism, and genuine care. The activities director has repeatedly been praised for kindness and impact, and administration - where present - can be responsive, especially on issues that families raise. The property's appearance and grounds lend a welcoming first impression, and some families report positive experiences with specific team members who go above and beyond. In short, there are pockets of true compassion and competence that demonstrate what high-quality care can feel like when it's dialed in.
Yet the main drawbacks are hard to overlook and often overpower the bright spots. The most persistent red flags are staffing instability and workload, with reports of understaffing leading to delayed assistance, missed hygiene routines, and residents left in bed longer than appropriate. Communication gaps with families are common, and some accounts describe inconsistent documentation and reluctance to acknowledge problems. Medical care and daily care tasks - such as showers, repositioning, medication administration, and timely feeding - have, in multiple cases, fallen short, with consequences including dehydration, avoidable ER visits, and avoidable discomfort. Shared rooms, limited amenities, and aging infrastructure compound safety concerns and reduce privacy for residents and families alike.
These tensions between strong individual care and fragile systems mean the pros do not fully offset the cons. The presence of caring staff and a pleasant setting confirms what good care can look like, but the absence of reliable staffing, consistent medical oversight, and accountable leadership erodes the overall quality of care. Families must decide whether the visible, personal moments with certain caregivers and the facility's attractive surroundings justify the risk that care can slip when demand spikes or management faces disruption. The contrast between pockets of excellence and systemic gaps is stark: a resident may receive compassionate attention on some days and experience dangerous lapses on others, depending on who is on shift.
For families weighing options, a practical approach is essential. If choosing this community, insist on concrete safeguards: detailed, written care plans with measurable goals; documented staffing ratios for each shift; guaranteed nurse availability for urgent concerns; and transparent, timely updates from both the front desk and the care director. Before moving in, request a trial period with explicit milestones and a plan for remediation if core needs aren't met. Parallel exploration of nearby facilities with stronger nurse-to-resident ratios, stronger incident reporting, and consistently proactive management is prudent. In the end, a well-vetted alternative that offers steadier oversight may deliver safer, more predictable care than investing in a setting where excellence hinges on the day, the shift, and the individual caregiver.
85 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At Green Lake Estates in Orchard Lake, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
With a focus on providing a comfortable and convenient living environment, The Villa At Green Lake Estates offers fully furnished accommodations with private bathrooms and kitchenettes. Residents can enjoy restaurant-style dining in the elegant dining room or opt for special dietary restrictions if needed. Housekeeping services are provided to maintain a clean and organized living space.
The community boasts various amenities to promote an active and engaging lifestyle. Residents can stay connected with Wi-Fi/high-speed internet access, use the computer center for personal or recreational purposes, enjoy reading in the small library, or stay entertained in the gaming room. The beauty salon ensures that residents can always look their best, while the wellness center offers opportunities for physical activity and fitness programs.
Transportation arrangement services are available to help residents get around conveniently. In addition to community-operated transportation for daily activities, non-medical transportation arrangements can be made for doctor's appointments or other needs. Move-in coordination is also provided to assist new residents in transitioning smoothly into their new home.
Care services at The Villa At Green Lake Estates are comprehensive and personalized. A 24-hour call system ensures that assistance is readily available when needed, while 24-hour supervision provides added peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications accurately and on time.
The community also places importance on mental wellness, offering a mental wellness program to support residents' emotional well-being. Diabetes diet options are available for those with specific dietary requirements. Meals are freshly prepared and served by professional staff members who prioritize nutrition and taste.
Residents at The Villa At Green Lake Estates have plenty of opportunities for socializing and engaging in enriching activities. Concierge services are available to assist with various needs and planned day trips provide residents with enjoyable outings. Residents can also participate in resident-run activities and scheduled daily activities, ensuring a vibrant and fulfilling lifestyle.
The surrounding area offers convenience and accessibility, with cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals all within close proximity to the community. This allows residents easy access to necessary services and amenities outside of the community.
Overall, The Villa At Green Lake Estates provides a comfortable and caring environment where residents can receive personalized care services, enjoy an active lifestyle, and feel part of a vibrant community.
The Villa At Green Lake Estates is located at 6470 Alden Drive, Orchard Lake, MI 48324 in Oakland County, Michigan
The Villa At Green Lake Estates on seniors.fyi includes 11 photos including images showing nature, landscaping, outdoors, trees, park, grass, decor, interior, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Lobby
Nature
Grass
Stone Wall
