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4 from 118 reviews
5 stars
71
4 stars
18
3 stars
4
2 stars
4
1 stars
21
Overall Review of The Villa At Green Lake Estates
differentiator2 reviews mention this
Activities stand out for residents
Residents and families specifically highlight the activity program.
Several reviews point to a structured social calendar and named activities that help residents stay engaged during the day. One reviewer calls out the activities director as a standout for kindness and impact, and another mentions bingo as an exciting offering.
caveat4 reviews mention this
Hard to reach care staff
Some families describe delays or no response when they need help.
A recurring concern is difficulty getting a response when calling or seeking assistance. Reviews mention not reaching the social worker, calls going unanswered, and situations where families felt they could not get staff on the phone quickly enough while a concern was happening.
caveat4 reviews mention this
Cleanliness is mixed across reviews
Cleanliness feedback varies from praised to described as unsafe.
Some reviewers say the facility looks clean, well-maintained, and even avoids the strong odor they associate with nursing homes. Others describe the environment as filthy or unsanitary, including reports of poor hygiene and unsafe cleanliness details during stays.
common13 reviews mention this
Staff are caring, though inconsistent
Many reviewers describe staff as kind, helpful, and attentive.
A large share of reviews emphasize supportive, friendly interactions and attentive care, including being responsive to visitors and treating residents with respect. At the same time, a smaller set of reviews describe major breakdowns in day-to-day support, including neglect-related complaints and concerns about staffing adequacy.
caveat4 reviews mention this
Care and medication timing concerns
Some residents are described as not receiving care on time.
Several reviews raise concerns about when assistance happens, including late medication times and needing to repeatedly ask for help with basic needs. Others describe outcomes linked to care lapses, such as being left without help for bathing or feeding and resulting health issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
85 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
CJ's Brewing Company (2 miles)
Leo's Coney Island (2.4 miles)
Subway (2.9 miles)
On The Dunes (3.1 miles)
Uptown Grill (3.9 miles)
McDonald's (4.3 miles)
Culver's (4.7 miles)
Pharmacies
CVS Pharmacy (2.2 miles)
Rite Aid (2.7 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (3.8 miles)
CVS Pharmacy (4.2 miles)
CVS Pharmacy (4.2 miles)
Rite Aid (4.3 miles)
Parks
Dodge #4 State Park (2.7 miles)
Karner Farm (3 miles)
Clara Miller Park (5 miles)
Pontiac Lake Mountain Bike Trail (5.7 miles)
Woodland Hills Nature Park (7.1 miles)
Wixom Wetlands (7.5 miles)
Liberty Park Playground (7.8 miles)
Physicians
Lakes Urgent Care (2.9 miles)
Associated Dermatologists of Commerce (3.2 miles)
Beaumont Medical Center - West Bloomfield (4.6 miles)
Oral & Facial Surgeons of Michigan PC (4.7 miles)
Coleman, Stephanie Mclaren Oakland Waterford Medical Associates (4.8 miles)
Millenium Diagnostic Center (5.8 miles)
Michigan Institute For Neurological Disorders (6.5 miles)
The Villa At Green Lake Estates on seniors.fyi includes 11 photos including images showing nature, landscaping, outdoors, trees, park, building, grass, decor, and more.
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