Medilodge Of Montrose

Pros

• The facility has a beautiful environment that was appreciated during previous visits.
• Therapy services were noted as wonderful and effective.
• There were positive experiences reported during earlier stays, highlighting the quality of care in the past.
• The family had enjoyable interactions with staff previously, before management changes occurred.
• Some staff members at Medilodge of Montrose received praise for their great service when compared to others.

Cons

• The staff at the facility was terrible, with patients being neglected and left without meals for extended periods.
• Family members reported rude behavior from nurses towards visitors.
• The quality of care has significantly declined since new ownership took over, with insufficient staffing leading to poor patient attention.
• Patients were often ignored and lacked basic necessities, such as proper hygiene and timely medication administration.
• The facility was described as filthy, with empty hand sanitizer stations and dirty public restrooms.
• Dining services were slow and disorganized, contributing to an overall unfriendly atmosphere for family visits.
• There was a noticeable lack of resources and supplies needed to adequately care for elderly residents.
• Family members felt unwelcome due to the absence of designated meeting areas and inadequate facilities for family interactions.

Review

The experiences shared by families regarding a particular care facility reveal a distressing decline in standards and a profound dissatisfaction with the current management and staff. Many reviewers express deep disappointment, citing that what was once considered a reputable place for their loved ones has rapidly devolved into a center marked by neglect and poor service. A common thread throughout these accounts is the stark contrast between past experiences and recent visits, highlighting a troubling trend since new ownership took over.

One of the most alarming complaints relates to meal services. Multiple family members reported that their relatives were deprived of essential meals, with one individual mentioning that his father did not receive lunch or dinner on at least one occasion despite family presence during lunchtime. This lack of food provision not only raises concerns about the nutritional well-being of residents but also points to serious operational deficiencies within the facility. The quality of food served has reportedly diminished as well, further aggravating an already distressing situation for residents who rely on this institution for their daily needs.

Staff interaction—or the lack thereof—has become another significant point of contention. Families expressed frustration with perceived rudeness from some nurses towards both patients and visiting family members. One account highlighted an incident where a nurse dismissed concerns raised by a relative about an unattended resident at mealtime. This level of disregard not only speaks volumes about staff morale but also reflects poorly on management’s ability or willingness to foster a compassionate environment for both patients and their families.

Furthermore, there are grave concerns regarding staffing levels across various departments within the facility. Several reviews lamented that significant understaffing has left patients ignored for long periods, particularly when it comes to essential care like bathroom assistance or personal hygiene maintenance. Such neglect raises ethical questions about how vulnerable individuals are treated in environments meant to provide support and dignity in their later years.

Another prevalent issue mentioned pertains to inadequate resources available for elder care. Reviewers pointed out shortages in necessary medical supplies and medications, which can have serious implications for patient health outcomes. For instance, pain management medications not being delivered appropriately before physical therapy sessions demonstrates a worrying trend toward substandard healthcare practices that could jeopardize recovery efforts.

Visitors also noted unsanitary conditions within the facility that contribute to an unfriendly atmosphere; complaints were made regarding dirty public restrooms lacking fundamental hygiene supplies like soap and towels. Observations of unclean dining areas where residents sat unattended with faces in their food painted a grim picture of day-to-day operations at the facility—a far cry from expectations any family would have when placing loved ones there.

The cumulative effect of these complaints paints a shocking portrait of what appears to be systematic failures within this once highly regarded space for elder care. Families previously had positive experiences but now feel alarmed and distrustful about safety and quality standards at the location following changes under new ownership. The absence of streamlined communication channels with management has left many feeling helpless, leading them to seek alternatives rather than risking leaving their loved ones in such disarray. The heartfelt sentiments expressed illustrate an urgent need for improvements in staffing practices, cleanliness protocols, meal provision systems, and overall employee training to restore hope among families seeking safe havens for their older relatives.

Restaurants

• 50's Pizza (1 miles)
• Carie's Caboose (1 miles)
• Taco Bell (1.1 miles)
• Taco Bell (5 miles)
• McDonald's (5 miles)
• Burger King (5.1 miles)
• Arby's (5.2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Clio Community Pharmacy (5.3 miles)
• Bordens Pharmacy (6.4 miles)
• Vg's Grocery (6.5 miles)
• Birch Run Drugs (6.6 miles)
• Rite Aid (6.6 miles)
• Rite Aid (7.7 miles)

Parks

• Flushing Township Nature Park (3.5 miles)
• Flushing County Park (7.1 miles)
• Riverbank Park (12 miles)
• Crossroads Village & Huckleberry Railroad (12.2 miles)
• Bavarian Inn Lodge Family Fun Center (12.3 miles)

Places of Worship

• Burt United Methodist Church (4.8 miles)
• New Life Assembly of God (6.7 miles)
• St Charles & Helena Church (6.9 miles)
• St Robert Catholic Church (7.6 miles)
• Holy Cross Lutheran Church (7.7 miles)
• Trinity Baptist Church (8.1 miles)
• House of Prayer Missionary Baptist Church (9.9 miles)

Transportation

• Shaski's Fish Taxidermy (5.1 miles)

Physicians

• Dr Arbogast (5.3 miles)
• Perdue And Associates Eyecare (6.5 miles)
• Dr Aftabs (6.8 miles)
• Flushing Family Care (8.5 miles)
• Neurology Clinic (9.1 miles)
• Moore Julian MD (10.8 miles)
• Orchid Unique Orthopedics Solu (11.7 miles)

Cafes

• Starbucks (6.6 miles)
• Zehnder's Snowfest (12.2 miles)

Hospitals

• McLaren Health Care Corporation (9.4 miles)
• Reliant Renal Care (9.7 miles)
• Children's Hospital of Michigan - Hurley Pediatric Surgery Clinic (12.2 miles)
• Animal Care Clinic (12.2 miles)