Medilodge Of Montrose
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Information last verified:
9317 West Vienna Road, Montrose, MI 48457
For more information about senior living options: (844) 490-3973
The staff are very nice and the facility is very clean. It is a nice place for seniors for therapy, rehab, and hospice care. The facility is clean and the staff are friendly and helpful. It is a great place. The environment is very welcoming and clean. The staff were very friendly, and the resident loves it there and has made many friends. The staff and the facility are first-rate, and it is highly recommended. The staff were helpful and guided visitors to the room. The facility is clean and inviting, with friendly and attentive staff. Medilodge of Montrose is a beautiful facility with great staff.
The facility is terrible and provides little to no adequate care. Nurses were stealing fentanyl patches, and there is basically no daily help or organization. Staff do not respond to call bells promptly, leaving residents waiting for hours. The food is subpar, often cold, and at times not provided at all. The facility is dirty, with bathrooms soiled and clothing going missing. Aunt was forgotten to be fed, and residents sit for hours without hydration. There is poor communication with families, especially about discharges and medications. Visiting hours are restricted, leaving residents isolated and families unable to visit. The care quality declined after ownership changes, no longer the five-star place it once was. Some staff are rude and residents are left without timely assistance or bathing.Medilodge of Montrose is best suited for families seeking a clean, welcoming rehab-focused environment where diligent therapists and a courteous staff can support recovery and routines. This community tends to favor residents who respond well to structured therapy programs and appreciate an orderly, home-like setting. It works best for those who can tolerate a steady, hands-on rehabilitation pace and who have family members prepared to stay engaged with care plans and daily progress. Those needing constant, hands-on medical supervision or highly consistent, rapid staff responsiveness should consider alternatives. The facility’s strengths align with a culture of cleanliness, supportive aides, and a pleasant atmosphere, but the caveat is that care quality appears uneven at times, with several families reporting serious lapses that can undermine trust in daily care.
On the upside, Medilodge Montrose earns praise for its cleanliness and overall appearance. Multiple reviewers describe a facility that feels well maintained, bright, and inviting, with staff who are friendly and courteous. The rehab and therapy component gets frequent nods, with residents and family members noting meaningful progress and attentive therapists. Specific employees receive recognition for their impact, dietitian Dawn, several CNAs and nurses, and certain aides are highlighted as doing exceptionally well. The emphasis on a safe, secure entry and a well-organized front-end experience also emerges repeatedly, creating a sense of reassurance for families during transitions from hospital to skilled care. When care teams are functioning at their best, the environment can feel like a supportive extension of home.
Yet the dark undercurrent in the reviews cannot be ignored. The most serious concerns center on inconsistent staffing, delayed responses to call bells, and communication gaps that leave families feeling left out of critical updates. Some residents reportedly endured long waits for basic assistance, improper meal service, or even neglectful conditions such as soiled clothing or unattended needs. Complaints about missed medications, unaddressed call buttons, and insufficient coordination during discharge point to systemic fragility when staffing is stretched. A subset of families recount dire experiences, unresponsive leadership, rude interactions, or mismanagement that erodes trust. These dramatic negative episodes contrast sharply with the frequent positive anecdotes, signaling a facility where quality can swing based on shifts, supervision, and the severity of demand at any given time.
Despite the unevenness, the pros can offset the cons if the care plan stays tightly managed. Cleanliness and a pleasant setting reduce infection risk and improve comfort, which matters greatly for rehab and hospice transitions alike. When the therapy team is consistent, engaged, and communicative, residents often regain confidence, mobility, and appetite, outcomes that families frequently highlight. The presence of respected practitioners and coordinators, plus a front desk and security approach that makes visitors feel welcome, provides a foundation for stable daily life. For families who can actively participate, request regular progress updates, insist on timely responses to questions, and monitor meals and hygiene, the positives become more reliable and tangible, helping to buffer against occasional missteps.
However, those weighing this community should pay close attention to patterns in staffing and family communication. If prior experiences or current needs involve fragile health, complex medication regimens, or high risk of rapid deterioration, Medilodge Montrose may demand intense family involvement and persistence to secure consistent attention. The most telling red flags are missed call signals, repeated delays in routine care, disorganization around discharge planning, and reports of staff not returning calls or keeping families informed. Prospective residents should request a detailed, written care plan, confirm staff-to-resident ratios for shifts, and seek examples of how safety checks and call buttons are monitored in real time. Visiting multiple times, at different hours, will reveal whether the day-to-day feel aligns with the polished surface most reviewers describe.
For families considering alternatives, a cautious approach is warranted. If a loved one requires highly reliable, 24/7 responsiveness, or if historical patterns of miscommunication and perceived inattentiveness are unacceptable, exploring other options is prudent. Maplewood- or Maplebrook-type facilities cited in anecdotal reviews illustrate that there are environments where discharge planning, medication administration, and daily care maintain steadier performance under pressure. In addition, facilities with explicit family councils, transparent incident reporting, and stronger accountability frameworks may better protect residents who are vulnerable to neglect or rapid health changes. The goal is to align the setting with the resident’s medical needs, temperament, and the family’s capacity to supervise care without becoming a constant caregiver onsite.
The practical path to a confident decision is clear. Begin with a candid taste-test: schedule multiple thorough visits, request to speak with the administrator, and insist on a current, detailed explanation of staffing levels by shift. Probe the care team’s response to call bells, and observe meal distribution, hygiene practices, and how quickly nurses address patient needs during a typical shift. Review state inspection reports and recent incident logs to identify persistent gaps and how the facility has corrected them. If choosing Medilodge Montrose, set concrete expectations: a written care plan with defined goals, scheduled family updates, and a trial rehab or short-term stay to evaluate responsiveness and culture. Families should leave with a clear sense of whether the care philosophy aligns with their loved one’s needs, and a plan to escalate concerns promptly if shortcomings recur.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medilodge Of Montrose is an assisted living community located in Montrose, MI. Our community offers a range of amenities to ensure that our residents enjoy a comfortable and convenient lifestyle.
For our residents' convenience, we have a beauty salon on-site where they can get their hair done and feel pampered. We also provide cable or satellite TV in each resident's room for entertainment purposes. Additionally, we offer community-operated transportation for those who need assistance getting around the area.
Our computer center is equipped with computers and internet access for residents to stay connected with loved ones or pursue their interests online. We have a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer to cook their own meals, we provide fully furnished kitchenettes in each apartment.
To promote physical well-being, we have a fitness room where residents can exercise and maintain an active lifestyle. Our gaming room offers opportunities for socializing and friendly competition. The garden provides a serene outdoor space for residents to relax and enjoy nature.
Housekeeping services are provided to ensure that our residents live in clean and tidy surroundings. Move-in coordination assistance is available to ease the transition into our community. Private bathrooms are included in each resident's apartment for added convenience.
We offer restaurant-style dining where residents can enjoy nutritious meals tailored to their dietary needs and preferences. Our small library provides a quiet space for reading and learning. Residents can stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access.
Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments. Our wellness center offers programs designed to promote overall mental well-being.
In terms of care services, we have a 24-hour call system in place to respond promptly to any emergencies or concerns of our residents. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We offer a diabetes diet and can accommodate special dietary restrictions.
Our community also provides a variety of activities for residents to enjoy. Concierge services are available to cater to their needs and interests. Fitness programs are offered to encourage physical activity and improve overall health. Planned day trips provide opportunities for exploration and entertainment. Resident-run activities allow individuals to participate in organizing events and creating a vibrant community. Scheduled daily activities ensure that there is always something exciting happening within the community.
In terms of convenience, we have parks, pharmacies, restaurants, and places of worship located nearby for easy access.
At Medilodge Of Montrose, we strive to create an environment where our residents feel comfortable and well cared for. Our range of amenities and care services cater to their individual needs while promoting an active and engaging lifestyle.
Medilodge Of Montrose is located at 9317 West Vienna Road, Montrose, MI 48457 in Saginaw County, Michigan
Medilodge Of Montrose on seniors.fyi includes 11 photos including images showing interior, decor, living room, windows, fireplace, bedroom, landscaping, appliances, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Landscaping
Kitchen
Seating Area
Fireplace
Hallway
