Brittany Manor

Pros

• The staff were pleasant, friendly, nice, and answered my call light quickly.
• They helped me build the foundation I needed to return to work.
• They did amazing with my family.
• The food was great and the open conversations is what we needed.
• Staff was amazing and became part of our family.
• So many staff members show love and concern that we have some comfort knowing that with them communicating with us on a weekly or in some cases daily basis it's really important.
• The activities daily to keep them busy has shown improvement.
• The staff work daily trying to help and are there for them (the residents).
• One bright spot is the PT and OT. They seem to be contracted from an outside source and were professional, thorough, and kind.
• Brittany Manor's people are very caring.
• These statements have been shortened or paraphrased from the original reviews for brevity.

Cons

• "My father was admitted with the ability to walk, and died bed-ridden with a stage 4 bedsore within 6 weeks. Would NOT recommend rehab services here by any means."
• "Beware of this place. One of my parents had to have care here while having rehabilitation after a small stroke and fall. The staff would spend the least amount of time possible interacting with the patients/clients."
• "The nursing and medical assistant staff seem to be antagonistic to all the patients, a real 'us vs them' mentality."
• "Food is really bad, likened by my parent to the 'slop they served in the army 70 years ago'."
• "I do not have an axe to grind here, but as a physician, I do know Brittany Manor is in serious need of improvement."

Review

Brittany Manor, a rehabilitation facility, has received mixed reviews from patients and their families. One reviewer had a negative experience, stating that their father entered the facility with the ability to walk but ended up bed-ridden with a stage 4 bedsore within six weeks. They strongly advised against using the rehab services at this facility.

On the other hand, another reviewer had a positive experience during their stay at Brittany Manor. They praised the pleasant and spacious room, which was kept spotlessly clean and well attended to by the friendly staff. Despite being afraid to take a shower due to fear of falling, the supportive staff encouraged them and helped build their confidence in their abilities. This reviewer also mentioned that several family members had gone through rehab at Brittany Manor and had amazing experiences with great food and open conversations.

Another family member shared their appreciation for the communication they had with the staff during this challenging time of COVID-19. They highlighted how important it is for them to be updated regularly as their loved one is mentally and physically disabled and unable to communicate like other residents. The activities provided by Brittany Manor were also commended for improving their loved one's well-being. However, they expressed a desire for hairdressers to be able to visit soon and acknowledged the difficulties faced by staff due to restricted family visits.

However, not all experiences were positive. One reviewer found unresolved construction work at Brittany Manor and observed wheelchair-bound residents congregating around the nurses' station because their rooms were cold. This reviewer expressed dissatisfaction with the double rooms and lack of visible food or activities happening on-site, as well as understaffing issues.

Another reviewer had a concerning encounter with nursing staff at Brittany Manor. Their parent did not receive an additional dose of medication initially due to miscommunication between staff members. The nursing staff appeared antagonistic towards patients, treating interactions in an "us vs them" manner. Food quality was criticized as being comparable to army slop from decades ago, and there was a lack of menu options or kindness for those able to attend the dining hall.

Despite these negative experiences, one reviewer did praise the caring nature of Brittany Manor's staff, including nurses and aides. They noted the cleanliness and spaciousness of the rooms, as well as the appealing food options provided. The facility also offered choices in dining preferences. This reviewer was pleasantly surprised by the overall appearance of the location and its surrounding grounds.

In conclusion, Brittany Manor has received mixed reviews regarding its rehabilitation services. While some individuals had positive experiences with attentive staff, clean rooms, and enjoyable food, others faced issues such as poor communication, cold rooms, understaffing, and unappealing meals. It is crucial for families to thoroughly research and monitor their loved ones' care when considering this facility during a vulnerable time in their lives.

Parks

• Stratford Woods Park (0.2 miles)
• Chestnut Hill Park (0.4 miles)
• Hillgrove Park (1 miles)
• Fun Zone Plymouth Park (1.6 miles)
• Longacres Park (2 miles)
• Sunset Park (2.9 miles)
• Grove Park (3 miles)

Cafes

• Grove Tea Lounge (0.9 miles)
• Tim Hortons (1.7 miles)
• Live Oak Coffeehouse (2.9 miles)
• Cafe Zinc (3.3 miles)
• Creation Coffee (3.4 miles)
• Biggby Coffee (3.9 miles)
• Panera Bread (3.9 miles)

Physicians

• Bay Eye Care Center (1.2 miles)
• Gastroenterology and Hepatology Associates (1.6 miles)
• Great Lakes Bay Surgery & Endoscopy Center (1.6 miles)
• Matrix Pain Management (1.6 miles)
• Regional Dialysis Service (2.5 miles)
• Richard J Horbal (2.8 miles)
• Midland Oral & Maxillofacial (2.9 miles)

Restaurants

• McDonald's (1.5 miles)
• Great Lakes Ice Cream Co. (1.7 miles)
• McDonald's (1.8 miles)
• Big Boy (1.8 miles)
• Jimmy John's (1.8 miles)
• Arby's (1.8 miles)
• Wendy's (1.8 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Integrated Pharmacy Network (2 miles)
• Glover's Rexall Pharmacy (2.2 miles)
• Rite Aid (2.2 miles)
• Good Neighbor Pharmacy (3 miles)
• Midland Sabourin's Pharmacy (3.1 miles)

Transportation

• Enterprise Rent-A-Car (1.9 miles)
• Alamo (1.9 miles)

Places of Worship

• First Church of Christ Scientist (1.9 miles)
• Emmanuel Baptist Church (2 miles)
• Midland Baptist Church (2.5 miles)
• Sunrise Baptist Church Youth Hall (2.9 miles)
• Christian Science Reading Room (3.3 miles)
• First United Methodist Church (3.3 miles)
• Free Methodist Church Midland (3.6 miles)

Theaters

• NCG Midland Cinemas (3.2 miles)

Hospitals

• Michigan Community Blood Centers (3.7 miles)
• Midmichigan Medical Center-Midland (3.9 miles)
• MidMichigan Medical Center-Midland (3.9 miles)
• MidMichigan Medical Center - Midland / Maternity Department (3.9 miles)
• Midmichigan Medical Center Midland (3.9 miles)
• MidMichigan Health - Headquarters (3.9 miles)