Brittany Manor
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3615 East Ashman Street, Midland, MI 48642
For more information about senior living options: (844) 490-3973
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Brittany Manor is described as a clean, welcoming facility with spacious rooms and an impressive therapy gym. The staff are repeatedly praised as professional, compassionate, and attentive, going above and beyond for residents. The on-site physical therapy and occupational therapy teams help residents regain strength and mobility effectively. Families appreciate the open, ongoing communication that keeps them informed throughout the recovery process. Meals are noted as good and varied, with accommodations to individual preferences. The atmosphere is described as home-like and supportive, contributing to a positive healing environment. Leadership and teamwork are viewed as dedicated to providing high-quality rehabilitation and nursing care.
The reviewer described that a family member fell and lay in their own blood for hours with a broken hip, and suggested the nurses and Brittany Manor should be sued. Several reviewers warned not to take their loved ones to Brittany Manor due to poor care and understaffing. One reviewer stated the facility smelled like death and that the food was terrible, likened to slop. Multiple accounts claimed staff were overworked and unfriendly, and did not take time to interact with residents. A patient waited many hours for pain medication after a hip replacement. Discharge medications were incorrect, and obtaining medical records was difficult. Some reviews described a dismissive or "us vs them" attitude from staff toward patient questions. There were reports of unfinished construction, cold rooms, and overall poor facility maintenance. A grandfather was reported to have died bed-ridden with a stage 4 bedsore while in rehab.Brittany Manor in Midland is best suited for seniors who need skilled nursing care with a strong emphasis on rehabilitation. The community excels for short- to medium-term recovery, particularly after surgery or injury, when intensive PT/OT in a well-equipped therapy environment can make the difference between a slow comeback and meaningful mobility gains. Reviewers repeatedly praise a large therapy gym, a capable therapy team, and progress that translates into real improvement. The setting feels home-like: clean, comfortable rooms, reliable housekeeping, and a meals program that offers variety and reasonable quality. For families seeking an all-in-one rehab-to-nursing continuum under one roof, Brittany Manor often fits the bill.
Those who may want to consider alternatives include families prioritizing flawless day-to-day consistency across all shifts and wound up by the most demanding safety needs. Several reviews flag concerns about staffing levels, with comments that aides and nurses can be stretched thin or appear overwhelmed. Medication timing and responsiveness vary, and some families report experiences where questions or incidents were met with delays or insufficient follow-through. Memory care and highly specialized behavioral needs are another area where this facility's performance appears less predictable, prompting caution for residents with advanced dementia or significant cognitive challenges. In short, Brittany Manor may not be the best fit when unwavering staffing reliability and meticulous, individualized oversight are non-negotiable.
The strongest pro-argument centers on therapy. The rehab program is repeatedly described as the standout feature: therapists who push progress, a spacious, well-equipped gym, and daily touchpoints that foster continued improvement. Families highlight consistent PT/OT attention, with notable attention to both physical function and motivation. Cleanliness and a calm, welcoming atmosphere reinforce the healing environment, and the staff generally earns praise for compassion and professionalism. The on-site integration of services - nursing, therapy, and often other needs like dialysis - reduces logistical stress and supports smoother transitions back to home life. When therapy drives outcomes, Brittany Manor delivers tangible value.
Yet the main drawbacks temper the otherwise positive picture. Understaffing emerges as the most persistent concern, leaving some aides and nurses juggling tasks and sometimes compromising attention to basic needs. Incidents of delays in care, variable responsiveness to call lights, and occasional communication gaps between shifts are noted in a significant portion of reviews. A subset of families reports problematic experiences with specific staff members, suggesting that personal interactions can vary widely by day or by unit. Food quality is described as good at times, but not consistently guaranteed, and some reviews recount serious safety lapses or disorganized discharge processes. These threads collectively hint at a facility that can perform very well under optimum staffing but struggles when demand spikes.
The practical takeaway is that Brittany Manor offsets compelling rehab-focused strengths with real, meaningful risks tied to staffing and consistency. For residents whose primary goal is rehabilitation and who respond well to an active therapy team, the advantages can outweigh the operational headaches. On the other hand, for families emphasizing steady daily care, robust medication management, and unambiguous safety oversight across all shifts, the cons may tip the balance toward exploring other options. The facility's on-site services, attentive therapy staff, and open family communication are assets that can deliver meaningful lift, but must be weighed against reported staffing strains and variability in non-therapy nursing care.
Actionable due diligence can help families decide decisively. Schedule joint tours during peak activity times to observe how therapy, nursing, and dining staff interact with residents. Request to meet the director and the head of PT/OT to learn about staffing ratios by shift, weekend coverage, and responsiveness protocols for call bells and urgent needs. Ask specific questions about medication management, incident reporting, and how discharge planning is coordinated with families. If memory care needs are present, probe how the unit would handle changes in resident status and how communication remains consistent through transitions. If resilience in rehab progress and a homelike setting are non-negotiable, Brittany Manor remains a compelling choice; if unwavering daily consistency and staffing reliability are essential, alternatives deserve serious consideration.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brittany Manor is an assisted living community located in Midland, MI. It offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, and a computer center for residents to stay connected and entertained. Community operated transportation is available for residents to easily access shopping, appointments, and other outings.
The community also has a dining room where restaurant-style meals are served, accommodating special dietary restrictions. A fitness room is available for residents to stay active and maintain their physical well-being. There is also a gaming room and a small library for recreational activities.
Residents have access to move-in coordination services as well as housekeeping services to ensure their comfort and convenience. The outdoor space and garden provide opportunities for residents to enjoy nature and spend time outdoors.
Care services provided include 24-hour call system, supervision, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and meal preparation according to diabetes diets. Mental wellness programs are offered to promote emotional well-being.
The community offers various activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for socialization and engagement.
Brittany Manor is conveniently located near several cafes, parks, pharmacies, physicians offices, restaurants, places of worship, theaters,and hospitals providing easy access to necessary amenities and medical care. Overall, Brittany Manor strives to provide a comfortable and enriching environment for seniors with its range of amenities and care services.
Brittany Manor is located at 3615 East Ashman Street, Midland, MI 48642 in Midland County, Michigan
Brittany Manor on seniors.fyi includes 13 photos including images showing interior, television, decor, fireplace, dining, building, architecture, windows, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Windows
Dining
Wall Art
Exercise Equipment
Physical Therapy
Stairs
