The Villages Of Lapeer Nursing & Rehabilitation
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239 South Main Street, Lapeer, MI 48446
For more information about senior living options: (844) 490-3973
The staff is nice and caring. The executive director and staff listen to residents' concerns. Stephanie, Heidi, and Josh are top notch. The staff are warm and welcoming, and the administration works hard to fulfill residents' needs. Krystal and Carrie are awesome. The facility is wonderful and run by an awesome administrator. The physical therapy program helps residents regain mobility and walk again. The family atmosphere is strong, and residents are treated with dignity and respect.
The staff have zero compassion and are often rude. The facility is understaffed and outdated, described as a nightmare. Residents lie in their own waste for hours waiting for help. Nurses fail to respond promptly, even during emergencies. Patients go without water for more than 24 hours. Doctors are not consistently present and medical care is minimal. Bathing is only once a week and patients aren't checked on regularly. The facility is dirty and there are cleanliness and odor issues. There are reports of PPE hoarding during COVID and the site being investigated.The Villages of Lapeer is a facility that elicits a broad spectrum of experiences from residents and their families. On the positive side, many people describe a place where the staff, administrators, and care teams are genuinely engaged, attentive, and ready to listen. Several reviews highlight how the executive director and the broader staff "will really listen to your concerns," and how having "people behind you and extra resources" provides a comforting sense of support whether a patient is in short-term rehab or a longer hospital-to-home stay. In these accounts, recovery and daily life seem smoother when care teams are proactive, personable, and willing to go the extra mile.
For many residents and their families, the facility shines in its everyday interactions and practical support. One former resident's praise centers on personalized attention from people like Stephanie, Heidi, and Josh, who are described as "top notch." Jackie Meadows, a current resident, notes special touches such as the administrator bringing homemade banana bread, accompanying her on walks, and contributing to a sense of leisure and companionship. Another reviewer, speaking about their mother or grandmother, speaks of a "special kind of caring and thoughtful culture," with care that treats patients with dignity and respect and makes family members feel involved and appreciated. The sense of community is often described as "great family atmosphere," with multiple mentions of warm, welcoming staff and a leadership team that makes residents feel valued.
Several reviews point to meaningful rehabilitation experiences and successful therapy outcomes. A common thread is that the facility's rehabilitation programs can be compassionate, effective, and integral to a patient's progress, with residents reporting that therapy helped them regain mobility and confidence. One review highlights that the physical therapy team in particular receives appreciation for their role in helping loved ones become more independent, with remarks about patients being guided and supported through the rehabilitation process. The overall narrative from supporters emphasizes that, when staffing and communication align well, the environment fosters a sense of hope and forward movement for those recovering from surgery or illness.
Yet, the same facility faces a substantial amount of criticism, with several reviews describing serious care concerns. Some families report that response times could be painfully slow, attributing delays to understaffing and high patient loads. In one deeply troubling account, a mother who was hospitalized there for less than two months describes a painful experience in which phone calls were not answered promptly, staff behaved rudely, and life-safety needs went unmet - she and her roommate reportedly waited many minutes for assistance, and there were extended delays during critical moments. Similar narratives recount patients lying in their own waste for long periods, waiting hours for basic care or assistance, and a general sense that "they don't answer the phone" or "no one cared."
There are also accounts that accuse the facility of neglect and safety lapses. Reviewers describe patients left without proper hygiene or baths for extended periods, wounds not promptly addressed, and even situations in which essential supervision seemed lacking after falls. Some families paint a picture of an outdated building and a culture that did not prioritize timely care, with claims of responders arriving far too late after alarms were rung. These reports also touch on broader systemic issues, including an impression that some doctors were not regularly present, and that discharge planning and post-acute coordination could be inconsistent or incomplete.
The most intense critiques describe experiences where patients' conditions worsened under the facility's care. Several reviewers claim that patients were not appropriately monitored or treated, and one person even describes a trajectory in which a patient's weight dropped dramatically over months with little redirection from medical staff. There are especially stark memories of delays in obtaining wound care, ongoing questions about the management of medications, and a sense that staff attitudes could sometimes become dismissive rather than supportive. One veteran caregiver mentions that a doctor spent only a minute with the family before departure and that the patient eventually died shortly after leaving the facility, which has left a lasting impression on those who witnessed the care process.
As with many long-term care discussions, some reviewers acknowledge positive strides and moments of genuine care amidst ongoing concerns. There are several affirmations about kindness from administrators and about facilities that cultivate strong personal connections with families. In particular, a number of comments emphasize the importance of trust in leadership and the impact of a clean, well-run environment on the overall experience. Supporters also highlight individual staff members who stood out for their empathy, such as Krystal and Carrie, and celebrate the facility's ability to feel like a "great family community" where residents and loved ones feel seen and valued. A handful of reviews speak to the warmth and professionalism of the staff, the quality of the care provided by therapy teams, and the positive influence of a compassionate administrator.
Overall, the range of experiences at The Villages of Lapeer reflects a facility that can be a source of comfort, progress, and connection for many residents, while also presenting serious challenges that require attention. For families evaluating care options, these accounts underscore the importance of visiting in person, meeting with the care team and administrator, observing how staff respond to calls and questions, and assessing whether the environment feels adequately staffed and well managed on a day-to-day basis. The facility's strongest themes - the caring, personable staff; the commitment of therapists and administrators; and the sense of a close-knit community - are consistently balanced by powerful warnings about understaffing, slow responses, and safety concerns. In the end, decisions about care at The Villages of Lapeer hinge on weighing these contrasting experiences and verifying how the facility operates today, with particular attention to staffing levels, communication practices, and ongoing safety and quality improvements.
87 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villages Of Lapeer Nursing & Rehabilitation in Lapeer, MI is a welcoming and comfortable assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services. Residents can also relax and unwind while watching their favorite shows on cable or satellite TV in their private rooms.
Transportation is readily available with community-operated transportation and transportation arrangements for non-medical purposes. The community even provides transportation to doctors' appointments, ensuring that residents have easy access to healthcare services.
Residents can stay connected and engaged with the computer center, where they can use Wi-Fi/high-speed internet to browse the web or communicate with loved ones. There is also a small library for those who enjoy reading.
Dining at the community is an enjoyable experience with restaurant-style dining in a spacious dining room. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive nutritious meals tailored to their needs.
To keep residents active and healthy, there is a fitness room and wellness center available. Fitness programs are offered, along with scheduled daily activities to keep residents entertained and stimulated. Planned day trips provide opportunities for exploration and enjoyment outside the community.
The care services provided at The Villages Of Lapeer include 24-hour call systems and supervision for added safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications as prescribed.
Residents can participate in mental wellness programs designed to support their emotional well-being. Concierge services are offered to enhance convenience for residents.
Various amenities are conveniently located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access additional services or engage in recreational activities outside the community if desired.
Overall, The Villages Of Lapeer Nursing & Rehabilitation offers a comfortable and supportive environment where residents can receive personalized care, enjoy a range of amenities, and easily access nearby services and attractions.
The Villages Of Lapeer Nursing & Rehabilitation is located at 239 South Main Street, Lapeer, MI 48446 in Lapeer County, Michigan
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