Medilodge Of Hillman

Pros

• The facility demonstrates a commitment to treating residents with care and compassion, often referring to them as family.
• Staff members are described as attentive and dedicated to the well-being of the residents.
• The nursing home fosters a sense of community, creating an environment where residents feel valued and respected.
• Many families appreciate the personal attention their loved ones receive during their stay at the facility.
• Overall, the facility is recognized for its focus on providing a nurturing atmosphere for its residents.

Cons

• The staff at the nursing home were rude and disrespectful, showing little regard for concerns raised by family members.
• Residents experienced neglect in terms of hygiene, with some receiving showers only after multiple complaints over an extended period.
• The staff's dismissive attitude towards residents' needs raises concerns about how they treat those who cannot advocate for themselves.
• After complaints were made, the quality of treatment towards the resident reportedly worsened, which is unacceptable behavior in a care facility.
• The facility had a persistent bad odor, likely due to inadequate bathing and hygiene practices among residents.

Review

The experience shared by the reviewer regarding their grandmother's stay at Medilodge of Hillman paints a troubling picture of neglect and inadequate care within the nursing home environment. The reviewer specifically highlights several critical issues, most notably the poor treatment from staff and a concerning lack of attention to residents' hygiene needs. According to the review, despite being vocal about her desire for proper bathing, the elderly woman only received her first shower on day 18 of her 30-day stay. This delay raises serious questions about the nursing home's commitment to maintaining basic standards of cleanliness and personal care.

When addressing these concerns with the staff, the reviewer felt that their complaints were met with dismissiveness rather than genuine concern. The response given—that showering was scheduled only on certain days—appeared to trivialize a significant issue affecting their grandmother's well-being. Furthermore, it reflects a rigid scheduling system that fails to consider individual resident needs. The reviewer expressed frustration over having to advocate so strongly for something as fundamental as hygiene, raising broader concerns about how other residents—particularly those unable to voice their needs—might be treated in similar circumstances.

Another alarming aspect raised in the review is how the staff's attitude allegedly shifted negatively toward the grandmother after her family began voicing concerns. This retaliation not only emphasizes a culture of indifference but also suggests an unhealthy work environment where complaints from families may be perceived as bothersome rather than constructive feedback aimed at improving care. Such behavior can discourage families from speaking up for fear of repercussions, which could lead to further neglect of vulnerable individuals who depend on caregivers for support.

The persistent issue of uncleanliness is compounded by environmental factors mentioned in the review; a recurring unpleasant odor suggested deeper negligence in maintaining hygiene throughout the facility. This situation indicates systemic problems regarding sanitation practices and raises concern over what other health risks might be present if residents are not appropriately cared for or cleaned regularly. Cleanliness is crucial in eldercare settings, where vulnerable populations are particularly susceptible to infections and illnesses stemming from poor hygiene practices.

In stark contrast to this individual's account, there exists another viewpoint asserting that Medilodge of Hillman operates as a homely facility where residents receive familial treatment characterized by caring staff interactions. This discrepancy between experiences signifies possible variances in care based on factors such as time spent at the facility or specific interactions with particular staff members. While some may genuinely feel that they are receiving adequate care reminiscent of family values, others clearly have encountered significant issues that undermine confidence in such claims.

Ultimately, these conflicting reviews illustrate an urgent need for improvement within Medilodge of Hillman’s operations and staff training. Ensuring consistent standards in care while fostering open communication channels between families and providers is imperative for delivering quality healthcare services in nursing homes. As highlighted through one family's distressing experience, accountability must become paramount so that all residents receive compassionate care tailored to their individual needs without discrimination or neglect due to overlooked complaints or staffing inadequacies.

Pharmacies

• Hillman Pharmacy (0.1 miles)
• Thunder Bay Pharmacy (13 miles)
• Walmart Pharmacy (20.8 miles)
• Walgreens (21.1 miles)

Physicians

• Thunder Bay Community Health Service (0.2 miles)
• Meijer Optical (20.9 miles)
• Alpena Urology (21.4 miles)
• Great Lakes ENT Specialists (21.4 miles)
• Long Rapids Family Care (21.4 miles)
• Alpena Surgical Associates (21.4 miles)
• Alpena Orthopaedic Associates (21.4 miles)

Places of Worship

• Hillman Free Methodist Church (0.2 miles)
• Southern Baptist Convention (0.2 miles)
• St Johns Lutheran Parsonage (0.3 miles)
• Calvary Episcopal Church (0.3 miles)
• Hillman United Methodist Church (0.7 miles)
• Saint Augustine Parish (0.7 miles)
• St Augustine Rectory (0.7 miles)

Restaurants

• Lickety Splits (0.3 miles)
• Hi Way Inn (0.5 miles)
• Jacques Family Restaurant (0.7 miles)
• Pappys Pub (9.7 miles)
• Hoppe's Hut (9.7 miles)
• Little Town Lounge (12.1 miles)
• The Baklava Shop (12.4 miles)

Transportation

• U-Haul Neighborhood Dealer (9.2 miles)
• U-Haul Neighborhood Dealer (11.5 miles)
• U-Haul (12.3 miles)
• Freedom Transportation (16.4 miles)
• Alpena County Regional Airport (APN) (16.4 miles)
• Hinkels Heliport (19 miles)
• Millersburg Train Station (20 miles)

Parks

• Long Rapids Park (9.4 miles)
• Beaver Lake County Park (11 miles)
• Briley Township Park (12.7 miles)
• Clear Lake State Park (14.2 miles)
• Norway Ridge Pathway (19.3 miles)
• Island Park (20.3 miles)

Cafes

• Driftwood Point (12.4 miles)
• Susan's Roadside Diner (12.4 miles)
• Biggby Coffee (20.8 miles)
• Biggby Coffee (21 miles)

Hospitals

• Davita Alpena Dialysis (21.3 miles)