Heartland Health Care Center-Fostrian
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540 Sunnyside Drive, Flushing, MI 48433
For more information about senior living options: (844) 490-3973
The staff at the rehabilitation center took the time to answer questions and responded to call lights quickly and cheerfully. Kelli, the admissions coordinator, was very helpful in getting residents settled in. The rooms were nice and kept clean. The therapy staff provided appropriate physical and occupational therapy activities. Pam and the staff at Fostorian Assisted Living showed love and concern and provided excellent care.
The food is inedible. The average call light response time is 30+ minutes. Wrong medications were given, and the staff was not familiar with correct dosages. The third shift staff is rude, angry, uncaring, and unkind. The staff steals from patients and is more concerned about themselves than patient care. Patients are left unattended for hours and are annoyed when called upon. The nursing home section looks old and lacks updates for daily residents. There is a strong odor of urine in the hallways. Patients are not provided with activities or decorations to make their environment more pleasant. Staff members lack communication with each other, leading to issues in patient care. Hygiene needs of patients are neglected, such as not receiving help with daily hygiene or clean washcloths and towels piling up unused in rooms. The food quality is poor, often lacking variety and appearing unappetizing. Difficulty reaching the staff doctor and inadequate communication between nurses and doctors Lack of proper discharge procedures involving contacting necessary parties like guardians or family members.Heartland Health Care Center - Fostrian Rehabilitation Center is a facility that receives mixed reviews from visitors and residents alike. While some praise the staff for their helpfulness and responsiveness, others express dissatisfaction with the level of care provided.
One visitor commends the staff for their attentiveness, stating that they took the time to answer questions and promptly respond to call lights. The admissions coordinator, Kelli, is specifically mentioned for her helpfulness in ensuring a smooth transition. The resident's room is described as nice and clean, and the food is said to be fantastic. However, there are complaints about inaccurate supper trays with missing items.
The therapy staff is praised for providing appropriate physical and occupational therapy activities during the resident's stay. However, one reviewer expresses disappointment that their loved one did not participate in more available activities. It remains unclear whether this was due to a lack of encouragement or because the resident declined.
On the other hand, there are several negative reviews that highlight significant issues within the facility. One reviewer mentions inedible food and long wait times for call light responses. Another alleges that staff members were unfamiliar with correct medication dosages and that wrong medications were given due to an allergy alert oversight by the pharmacy.
Several reviewers mention poor experiences with third-shift staff, describing them as rude, angry, uncaring, and unkind. Some even accuse certain employees of theft from patients. Cold food being served and patients being left unattended for hours are also cited as concerns.
There are complaints about inadequate care from nurses and aides within the facility. Hygiene assistance is noted as lacking, particularly in regards to daily hygiene needs such as bathing or cleaning up after episodes of diarrhea. There are also difficulties in communicating with doctors on staff or obtaining necessary medical attention promptly.
Some reviewers raise questions about potential Medicare scams, mentioning instances where incorrect medical conditions were recorded on charts without correction or receiving proper treatment based on those conditions. Issues such as unchanged sheets, improper meal delivery, lack of water provision, and the overall appearance of the nursing home section are also criticized.
The assisted living section within Fostrian is mentioned positively by some reviewers. The facility is described as clean, friendly, and caring. Visitors appreciate the love and concern shown to their loved ones during their stay.
Overall, Heartland Health Care Center - Fostrian Rehabilitation Center receives a range of reviews. While there are positive aspects highlighted, such as the helpfulness of certain staff members and the quality of therapy services, there are also significant concerns raised regarding food, call light response times, medication management, staff attitudes and behaviors, lack of activities for residents, hygiene assistance, communication issues with doctors, and overall care standards.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center-Fostrian is an assisted living community located in Flushing, MI. It offers a range of amenities to enhance the quality of life for its residents. The community features a beauty salon, where residents can enjoy professional hair and beauty services. Residents can also relax and unwind in their fully furnished living spaces while watching cable or satellite TV.
Heartland Health Care Center-Fostrian prioritizes the convenience and well-being of its residents by providing community-operated transportation for various activities and outings. A computer center is available for residents to stay connected with loved ones or engage in online activities.
Meals are served restaurant-style in the dining room, offering nutritious options to cater to special dietary restrictions. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are always clean and comfortable.
The community offers various recreational opportunities to keep residents engaged and active. There is a fitness room where residents can work out and maintain their physical health. A gaming room provides entertainment options such as card games or board games, allowing for social interaction among residents. An outdoor space and garden provide a tranquil environment for relaxation and enjoyment of nature.
Residents can access a small library on-site, providing them with reading materials to stimulate their minds. Telephone services are available for convenient communication with friends and family. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected digitally.
Heartland Health Care Center-Fostrian provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system ensures that assistance is readily available whenever needed, along with 24-hour supervision for added safety and security. Trained staff members offer assistance with daily activities such as bathing, dressing, and transfers.
For individuals with specific dietary requirements, specialized meal plans like diabetes diets are offered. Medication management services help ensure that residents take their medications as prescribed. Mental wellness programs are available to support the emotional well-being of residents.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments, allowing residents easy access to necessary healthcare services. A wellness center offers additional resources and support for maintaining a healthy lifestyle.
Heartland Health Care Center-Fostrian is surrounded by convenient amenities and services in the community. There are two parks nearby, offering opportunities for outdoor recreation and relaxation. Four pharmacies and eight physicians are within close proximity, ensuring easy access to medical care. Additionally, there are ten restaurants nearby, providing dining options for residents. Places of worship and hospitals are also conveniently located nearby for residents' spiritual and healthcare needs.
Overall, Heartland Health Care Center-Fostrian provides a comfortable and supportive environment where seniors can enjoy a range of amenities, personalized care services, and convenient access to various facilities in the surrounding community.
Heartland Health Care Center-Fostrian is located at 540 Sunnyside Drive, Flushing, MI 48433 in Shiawassee County, Michigan
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Interior
