Heartland Health Care Center-Fostrian in Flushing, MI
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540 Sunnyside Drive, Flushing, MI 48433
For more information about senior living options: (844) 490-3973
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The staff were great, answered questions, and responded to the call light quickly and cheerfully. Kelli, the admissions coordinator, greeted guests on arrival and helped them settle in. Mom's room was very nice and kept clean. The food was fantastic, and breakfast and lunch were always what she ordered. The therapy staff provided appropriate physical and occupational therapy activities during her stay. The rehab program was fantastic, with an excellent exercise regimen.
The food is inedible. Call lights are answered in 30+ minutes on average. Wrong medications were given, and staff were not familiar with correct dosages. The third-shift staff are rude, angry, uncaring, and unkind. The facility is not recommended for care. Staff are described as very unprofessional, with alleged theft and a focus on themselves over patient care. Patients are served cold food and left unattended for hours. There is a total lack of communication among doctors, nurses, and aides.Heartland Health Care Center-Fostrian in Flushing is best suited for families prioritizing active rehabilitation and an engaged admissions experience, while they are willing to closely monitor day-to-day care and advocate for safety. This community can deliver solid physical and occupational therapy when functioning at capacity, and it often helps to have a coordinated intake process that guides families through the transition. The emphasis on rehab, coupled with responsive front-end staff in the the admissions process, can make a short-term stay productive. That said, this is not a facility to lean on for consistent long-term custodial care where steady staffing, predictable medication management, and pristine daily operations are nonnegotiable.
Those weighing alternatives should consider where long-term stability and daily reliability truly matter. If a resident will require 24/7 attention, rigorous medication safety, and a consistently clean, well-maintained environment over months or years, this site may fall short. Several reviews flag long call-light response times, frequent hygiene gaps, and ongoing concerns about staff availability on certain shifts. For families whose priority is dependable daytime care, transparent communication, and a consistently respectful, non-chaotic atmosphere, it makes sense to explore other facilities before committing.
The strongest positives center on rehabilitation-focused strengths. The rehab staff is repeatedly praised for delivering appropriate, motivating therapy activities that support real functional progress. When the unit operates smoothly, admissions processes are handled with care and warmth, and the therapy team can drive meaningful gains for recovering patients. Some residents have benefited from well-kept rooms and genuinely tasty meals at breakfast and lunch, with attentive attention to dietary requests. In short, the rehab program can be excellent and the staff on the floor can be capable and caring when conditions permit.
However, the cons are persistent and substantive. A pattern of lengthy call-light response times erodes safety and independence, with some reviewers reporting 30 minutes or more before assistance arrives. Medication issues recur, including incorrect dosages and mismatches with allergy alerts, and several accounts describe a troubling lack of consistent nurse-physician communication. The third shift in particular is singled out as rude or uncaring, with reports of unattended needs and neglectful responses. Hygiene and cleanliness are not uniformly maintained, and odors and unwelcoming environments appear in multiple observations. Accusations of improper conduct, including theft, create a sense of insecurity that families should not ignore.
These pros and cons must be weighed with clear eyes. The rehab advantages are real and meaningful for those recovering from surgery or illness, especially when therapy goals require consistency and motivation from skilled therapists. Yet the safety and reliability gaps - medication management, timely assistance, staff attentiveness, and daily care practices - pose real risks for seniors who depend on staff for essential functions and dignity. For families considering this community, the decision hinges on whether rehab value can be harnessed without exposing a loved one to avoidable harm or frustration. If mitigation steps are not feasible through careful oversight, alternatives are warranted.
In practical terms, a decisive approach is recommended. Prospective residents should tour during peak activity to observe nurse call times, hygiene practices, and how therapies are scheduled and delivered. Request up-to-date staffing patterns, especially for the night shifts, and ask for a detailed review of medication administration processes and recent incident reports. Engage with the rehab team to understand typical outcomes and discharge planning. If those elements do not inspire confidence, it is prudent to compare nearby facilities with stronger safety records and more consistent daily care. For families seeking a sharper rehab focus with fewer red flags in daily operations, alternative communities deserve serious consideration; for others, Heartland-Fostrian may still be the right fit - provided rigorous oversight accompanies the stay.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center-Fostrian is an assisted living community located in Flushing, MI. It offers a range of amenities to enhance the quality of life for its residents. The community features a beauty salon, where residents can enjoy professional hair and beauty services. Residents can also relax and unwind in their fully furnished living spaces while watching cable or satellite TV.
Heartland Health Care Center-Fostrian prioritizes the convenience and well-being of its residents by providing community-operated transportation for various activities and outings. A computer center is available for residents to stay connected with loved ones or engage in online activities.
Meals are served restaurant-style in the dining room, offering nutritious options to cater to special dietary restrictions. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are always clean and comfortable.
The community offers various recreational opportunities to keep residents engaged and active. There is a fitness room where residents can work out and maintain their physical health. A gaming room provides entertainment options such as card games or board games, allowing for social interaction among residents. An outdoor space and garden provide a tranquil environment for relaxation and enjoyment of nature.
Residents can access a small library on-site, providing them with reading materials to stimulate their minds. Telephone services are available for convenient communication with friends and family. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected digitally.
Heartland Health Care Center-Fostrian provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system ensures that assistance is readily available whenever needed, along with 24-hour supervision for added safety and security. Trained staff members offer assistance with daily activities such as bathing, dressing, and transfers.
For individuals with specific dietary requirements, specialized meal plans like diabetes diets are offered. Medication management services help ensure that residents take their medications as prescribed. Mental wellness programs are available to support the emotional well-being of residents.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments, allowing residents easy access to necessary healthcare services. A wellness center offers additional resources and support for maintaining a healthy lifestyle.
Heartland Health Care Center-Fostrian is surrounded by convenient amenities and services in the community. There are two parks nearby, offering opportunities for outdoor recreation and relaxation. Four pharmacies and eight physicians are within close proximity, ensuring easy access to medical care. Additionally, there are ten restaurants nearby, providing dining options for residents. Places of worship and hospitals are also conveniently located nearby for residents' spiritual and healthcare needs.
Overall, Heartland Health Care Center-Fostrian provides a comfortable and supportive environment where seniors can enjoy a range of amenities, personalized care services, and convenient access to various facilities in the surrounding community.
Heartland Health Care Center-Fostrian is located at 540 Sunnyside Drive, Flushing, MI 48433 in Shiawassee County, Michigan
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Interior
