Regency Heights - Detroit
Save19100 West Seven Mile Road, Detroit, MI 48219
For more information about senior living options: (844) 490-3973
The reception staff at Regency Heights warmly greets visitors, creating a welcoming atmosphere for residents. The Activities Director and her team genuinely go above and beyond to show love and care for the residents through various engaging activities. The facility has nice amenities, spacious rooms, and a pleasant dining environment. Some staff members demonstrate compassion and personal care towards the residents. Regency Heights offers diverse activities like sing-alongs, church services, and games to engage residents throughout the day.
Many residents at Regency Heights do not receive proper care due to the facility being understaffed. Staff members often appear unprofessional, some dressing inappropriately for a caregiving environment. Communication with the activities room is poor, causing frustration for those trying to arrange services for their loved ones. The level of care provided is substandard, with many staff members lacking the necessary skills and training for skilled nursing. Patients frequently experience unmet needs and delays in receiving assistance. The treatment of CNAs (certified nursing assistants) is poor, leading to overwork and underpayment, which negatively affects resident care. Despite having potential amenities and a nice dining room, there seems to be a lack of meaningful one-on-one interaction between staff and residents. Overall experiences indicate that Regency Heights does not provide an environment where residents feel genuinely cared for or treated like family.The experiences shared by numerous individuals regarding Regency Heights paint a complex picture of the facility, highlighting both commendable aspects and significant shortcomings. At the forefront, there are voices lauding the warmth and dedication of individual staff members, especially those involved in activities for residents. One reviewer emphasizes that upon entering the establishment, one is greeted warmly at the reception, which sets a comforting tone for visitors and residents alike. This welcoming environment is further enhanced by the efforts of the Activities Director and her team who strive to create a homely atmosphere loaded with engaging activities such as theme days, picnics, music sessions, and cheerful conversations. Residents benefit from these enriching interactions designed to foster a sense of community, love, and safety within Regency Heights.
However, contrasting reviews depict a stark decline in quality over time. For families who have returned to Regency Heights after previous positive experiences or multiple stays by their loved ones—such as one review detailing a mother’s several admissions—the current state of affairs raises serious concerns. These reviewers note an alarming decrease in responsiveness from staff when phone calls are made; they lament being unable to reach anyone during crucial times when communication is essential for family members concerned about their loved ones’ well-being. Critics allege that understaffing has severely impacted care quality, leading to worrying scenarios where residents may not receive timely assistance or attention.
Another glaring issue raised is related to staffing professionalism and attire. Some reviewers expressed discontent over perceived unprofessionalism among certain staff members whose clothing choices seemed more appropriate for social outings than providing compassionate care within a nursing home setting. Such observations contribute to an unsettling narrative for those looking for dignity and respect in care environments dedicated to elderly residents.
Further critiques touch on specific services provided at Regency Heights—in particular, personal grooming amenities like haircuts and manicures—which seemingly fall short of expectations due to poor communication surrounding service availability. Instances were recounted where families faced difficulty obtaining information on pricing or scheduling appointments, leading them to feel frustrated with customer service related issues that tarnish the overall experience.
The disparity between past impressions of Regency Heights’ facilities and recent reviews continues with descriptions praising its amenities—such as spacious rooms furnished comfortably—compared against complaints about residents feeling isolated or lacking personalized engagement opportunities with staff. While some residents appreciate organized activities like church services or games scheduled throughout the day, critics argue there should be increased emphasis on individualized interaction tailored to each resident's needs.
Looking into staffing dynamics reveals another layer of concern: accusations highlighting excessive workloads imposed on certified nursing assistants (CNAs) manifest troubling realities regarding how many patients each caregiver must attend to during shifts. Reports suggest inadequate numbers of CNAs relative to resident populations lead inevitably towards burnout among caregivers themselves while jeopardizing patient welfare. Reviewers passionately urge prospective clients not only due diligence but also caution when considering placement within this particular facility.
Overall, while there are noteworthy instances showcasing compassionate staff members striving hard under difficult circumstances at Regency Heights—a factor that cannot be overlooked—numerous accounts cry out for systemic improvements addressing accessibility issues in communication alongside fostering holistic engagement approaches that ensure every resident receives dignified treatment reflective of familial values rather than mere transactional caregiving practices. Thus emerging sentiment ultimately underscores skepticism toward recommending Regency Heights as a reliable choice for rehabilitation or long-term residency pursuits amidst reports pointing toward areas needing urgent attention.
194 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Heights in Detroit, MI is a premier assisted living community that offers a wide range of amenities and care services to promote the well-being and independence of its residents. Our beautiful facility is fully furnished and features a beauty salon, gaming room, small library, fitness room, and an outdoor space for relaxation.
Residents at Regency Heights enjoy delicious meals prepared by our dedicated staff in our restaurant-style dining room, where special dietary restrictions are accommodated. Our caring staff is available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and a mental wellness program to ensure the holistic health of our residents.
Transportation arrangement services are provided for non-medical needs as well as transportation to doctors' appointments. Residents can stay connected through our Wi-Fi/high-speed internet access and telephone services. Additionally, we offer move-in coordination to ensure a smooth transition.
At Regency Heights, we believe in promoting an active lifestyle for our residents. We offer a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any additional needs or requests.
Our community is conveniently located near cafes, pharmacies, physicians' offices, restaurants, and hospitals for easy access to additional amenities and healthcare services.
Experience exceptional assisted living at Regency Heights - Detroit where comfort, care, and community come together to create a fulfilling retirement experience.
Regency Heights - Detroit is located at 19100 West Seven Mile Road, Detroit, MI 48219 in Wayne County, Michigan
Regency Heights - Detroit on seniors.fyi includes 5 photos including images showing interior, living room, clouds, landscaping, windows, lighting, physical therapy, rehabilitation, and more.
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