Regency Heights - Detroit

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Regency Heights - Detroit

19100 West Seven Mile Road, Detroit, MI 48219

For more information about senior living options: (844) 490-3973

4.1 from 107 reviews
5 stars
76
4 stars
8
3 stars
2
2 stars
1
1 stars
20

Skilled Nursing Facility

Overall Review of Regency Heights - Detroit

Pros

  • pro Regency Heights goes above and beyond for residents, staff, and the surrounding community.
  • pro The care and attention at Regency Heights are evident in the day-to-day atmosphere and thoughtful programs.
  • pro The Friends and Family events create a warm, welcoming environment and help everyone connect on a deeper level.
  • pro Regency Heights cares about its residents, staff, and the community.
  • pro The environment is clean, safe, and welcoming, and patients are treated with respect and dignity.
  • pro The staff is caring, professional, and attentive to the personal needs of the residents.
  • pro The building is well maintained, with pleasant and hospitable staff.
  • pro The facility is praised for compassionate care, with therapists and aides supporting rehabilitation and daily activity.
  • pro Regency Heights offers comprehensive care, including in-house dialysis, with organized, friendly administration.
  • pro Families report feeling confident and grateful for the care provided at Regency Heights.

Cons

  • pro The facility is described as terrible, with patients left in their rooms, barely checked on, and sometimes wet from head to toe.
  • pro A reviewer says a sister with a severe egg allergy was repeatedly given eggs, calling it neglectful.
  • pro Rodents were reportedly present, with staff allegedly gaslighting about a dead mouse and a mouse glue trap found near personal items.
  • pro The nurses are described as rude, waking residents too often for protocol, and behaving in an inhumane manner.
  • pro There are reports of defective blood pressure equipment and faulty room furnishings.
  • pro Call lights went unanswered and residents were left in bodily waste for hours.
  • pro Medications were not reliably provided, with relatives noting drug shortages and multi-day waits.
  • pro Some reviewers claim the facility should be closed due to overworked and underpaid CNAs and overall poor care.

Review

Regency Heights Detroit is best suited for families seeking a rehab-focused environment with a warm, community-oriented feel, where clean surroundings, respectful treatment, and active engagement options matter most. Multiple families describe a facility that feels like a home away from home: private rooms, pleasant dining, well-kept common spaces, and a schedule filled with activities that encourage social connection. The care teams - especially therapy and nursing staff - are repeatedly praised for their professionalism, empathy, and dedication to helping residents regain function and enjoy daily life. For residents with rehabilitation goals or those who value a lively, family-like atmosphere, Regency Heights offers a compelling, practical home base.

That said, alternatives should be on the radar for families prioritizing unfaltering, highly consistent nursing oversight or a risk-averse stance toward staffing gaps. A notable thread in the feedback is concern about staffing levels and responsiveness: several reviews allege delays in call-light responses, medication administration lapses, and perceived gaps in supervision. There are also accounts of management and communication problems, with accusations ranging from neglect to mismanagement. Potential residents with complex medical needs or who require around-the-clock precision in monitoring may want to compare Regency Heights with other communities that emphasize higher nurse-to-resident ratios or more transparent care coordination.

The strong positives - an exceptionally clean facility, friendly and caring staff, and a therapy-first approach - often offset the darker notes when rehabilitation and social engagement are the family's top priorities. Families highlight compassionate care from therapists and aides, meaningful progress in therapy, and a culture of respect and dignity for residents. The environment supports home-like routines, personal attention, and routine activities that keep residents connected to family and community. For many, these strengths translate into real outcomes: residents who improve, regain independence, and experience less distress during recovery, which can outweigh occasional logistical frictions.

Yet the drawbacks deserve careful weighing. The most consequential risk centers on consistency and reliability of daily care: reports of missed medications, difficult-to-reach administrative lines, and instances where residents felt unmonitored or unresponsive. Some families describe a lack of proactive outreach or timely escalation when concerns arise, which can erode trust, particularly during medical fluctuations or when a resident's condition changes. The variability in experiences - ranging from exceptionally positive to alarmingly negative - means families must verify current staffing levels, care protocols, and the facility's capacity to handle specific medical needs before committing.

For families evaluating Regency Heights, practical diligence during tours is essential. Ask to observe a live shift to see how quickly call lights are answered, how medications are managed, and how the nursing and therapy teams coordinate care. Inquire about current caregiver-to-resident ratios, staff turnover, and the presence of on-site dialysis or other advanced services, then verify the latest schedules and capabilities directly with the admissions team and the DON. Inspect cleanliness and odor, test the dining experience, and request to meet the therapy staff to understand how individualized treatment plans are developed and tracked. A thorough walk-through and frank conversations yield the clearest signal of fit.

In the end, Regency Heights Detroit presents a practical balance: a warmly regarded rehabilitation-focused community backed by strong therapy services, committed staff, and an inviting environment that many families find deeply comforting. For those whose priority is effective rehab, engaged activities, and a sense of being part of a caring extended family, it's a convincing choice. However, for families where impeccable, consistently high-touch nursing oversight and unambiguous safety and medication management are non-negotiables, it is prudent to compare with alternatives and demand concrete assurances before making a move. The decision hinges on which aspects of care, communication, and daily life matter most to the resident and their loved ones.

Features

Housing

  • 194 resident community capacity 194 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (16 miles away) Detroit Metropolitan-Wayne County (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Heights in Detroit, MI is a premier assisted living community that offers a wide range of amenities and care services to promote the well-being and independence of its residents. Our beautiful facility is fully furnished and features a beauty salon, gaming room, small library, fitness room, and an outdoor space for relaxation.

Residents at Regency Heights enjoy delicious meals prepared by our dedicated staff in our restaurant-style dining room, where special dietary restrictions are accommodated. Our caring staff is available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and a mental wellness program to ensure the holistic health of our residents.

Transportation arrangement services are provided for non-medical needs as well as transportation to doctors' appointments. Residents can stay connected through our Wi-Fi/high-speed internet access and telephone services. Additionally, we offer move-in coordination to ensure a smooth transition.

At Regency Heights, we believe in promoting an active lifestyle for our residents. We offer a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any additional needs or requests.

Our community is conveniently located near cafes, pharmacies, physicians' offices, restaurants, and hospitals for easy access to additional amenities and healthcare services.

Experience exceptional assisted living at Regency Heights - Detroit where comfort, care, and community come together to create a fulfilling retirement experience.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (4.2 miles)
  • Rite Aid (4.3 miles)
  • CVS Pharmacy (4.6 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (4.8 miles)

Restaurants

  • McDonald's (3.6 miles)
  • Frank's Diner (5.3 miles)
  • Wendy's (5.4 miles)
  • Snookers' Pool & Pub (5.5 miles)
  • Alex's of Berkley (5.5 miles)
  • McDonald's (5.6 miles)
  • Taco Bell (5.7 miles)

Cafes

  • Starbucks (4.6 miles)
  • Ferndale Project (4.7 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.3 miles)

Physicians

  • Be Well Medical Center (4.9 miles)
  • Royal Oak Pediatrics PC (5.4 miles)
  • Beverly Hills Orthopedists (7 miles)
  • Providence Medical Center (7 miles)
  • Asthma & Allergic Disease Center (7.4 miles)
  • Botsford Primary Care Physician (7.4 miles)
  • Beaumont Midwest Internal Medicine Associates (7.5 miles)

Hospitals

  • Botsford Hospital (4.9 miles)
  • Park Geriatric Village (6.8 miles)

Parks

  • Palmer Park (5.8 miles)
  • Harding Park (5.9 miles)
  • Starr Jaycee Park (7 miles)
  • Flanders Park (7.2 miles)
  • Scout Park (7.2 miles)
  • Hemlock Park (7.3 miles)
  • Shain Park (8 miles)

Theaters

  • Riviera Cinema (6.1 miles)
  • Emagine Royal Oak (6.1 miles)

Places of Worship

  • Church of the Divine Child (8.1 miles)

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