Lakepointe Senior Care And Rehab Center

Pros

• The staff at LakePointe Senior Care and Rehab Center is friendly and genuinely cares for the residents, creating a welcoming atmosphere.
• Many reviewers praised the effective hands-on therapy that contributed to significant improvements in their loved ones' health.
• The facility has been recently remodeled, providing clean and spacious rooms for residents.
• Residents appreciated the variety of food options available, with some meals being described as quite good.
• Family members expressed satisfaction with the compassionate care their loved ones received from both nursing staff and management.
• The rehab center offers various activities that engage patients and promote a positive recovery environment.
• Overall experiences at LakePointe led several families to feel grateful for the support and care provided during their loved ones' rehabilitation journeys.

Cons

• The staff at LakePointe Senior Care and Rehab Center provided a lack of information about patient care, causing frustration for family members.
• One review highlighted that the facility's director of nursing refused to take calls, indicating poor communication from administration.
• A family member felt deceived by the admission paperwork, which contained a signature that did not belong to their loved one.
• Reports of inadequate communication during a patient's quarantine period left family members feeling disconnected and worried.
• Multiple reviews mentioned instances where patients did not receive timely assistance with their needs, such as being ignored when calling for help or being left dirty after accidents.
• Complaints about food quality were common, with several reviewers describing meals as inedible or lacking variety and satisfaction.
• There were serious concerns about neglect regarding patient care, including one instance where a patient was left without pain medication for an extended period.
• Incidents of falls and injuries occurred under the facility's watch, raising alarms about staff attentiveness and safety protocols.
• Overall dissatisfaction with the facility's reputation was expressed by multiple reviewers who felt their loved ones did not receive appropriate care while there.

Review

LakePointe Senior Care and Rehab Center has garnered a wide array of reviews, reflecting a diverse range of experiences for patients and their families. Many reviewers have praised the facility for its dedicated staff and effective rehabilitation therapy. Families reported that their loved ones received hands-on assistance, particularly after surgeries like hip replacements. This personal touch made a significant difference in recovery speed and overall satisfaction with the care provided. The atmosphere was described as friendly, with staff who were invested in the well-being of their patients, creating a supportive environment conducive to healing.

However, the experiences shared by others starkly contrast this positive portrayal. Concerns were raised about hygiene standards within the facility; some rooms were described as merely "3-4 clean." While it appears that cleanliness is emphasized in many areas, there are reports suggesting that certain rooms may not meet higher expectations. Patients expressed feelings of needing to advocate strongly for themselves or their loved ones—a sentiment echoed by those who felt the nursing staff required active engagement from family members in managing care routines.

The quality of food at LakePointe also drew mixed reactions. Some diners enjoyed meals that rivaled those found in upscale restaurants, while others faced disappointing menu choices that left much to be desired. The inconsistency in meal quality led some families to question whether improvements were underway regarding dietary offerings since they had noticed variations from one meal to another. Notably, options like being able to order items from a menu provided some respite, but dissatisfaction with food remained a notable theme among reviewers.

In stark contrast to these more favorable reviews are alarming accounts detailing insufficient care and communication breakdowns within the facility. Stories emerged of patients experiencing neglect—such as prolonged waits for basic needs like pain medication or bedpan requests—that resulted in avoidable discomfort or accidents. A particular case highlighted an elderly patient who was left dirty for extended periods due to delayed responses from nursing staff following calls for help—a situation causing anguish not just for the patient but also distress for concerned family members.

Furthermore, issues surrounding communication surfaced consistently throughout several reviews. Families lamented difficulties in obtaining timely updates regarding their loved one's condition and care regimen. In certain instances, critical information about a patient's status went uncommunicated until major incidents occurred—like falls or other health emergencies—which left families feeling uninformed and anxious over their loved ones’ safety.

Despite this spectrum of feedback, several reviewers did find solace in LakePointe's recent renovations that improved both aesthetics and functionality within the rehab center area. A number of individuals returned from visiting hours expressing gratitude for the changes made and noted how well-equipped the facility appeared post-renovation—complete with modern amenities intended to make stays more comfortable for residents undergoing rehabilitation therapy.

In conclusion, while LakePointe Senior Care and Rehab Center has earned commendations for its caring staff and successful rehabilitation programs leading to significant patient recovery outcomes, persistent complaints regarding food quality, room cleanliness, caregiver accountability, and communication issues cannot be overlooked. As such_complexities_ exist within each reviewer's experience; those considering this facility should weigh both sides carefully while evaluating whether it aligns with their expectations or specific needs during transitional recovery phases.

Pharmacies

• Value Center Market (0.3 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (1.9 miles)
• Meijer Pharmacy (2.3 miles)
• Rite Aid (2.5 miles)
• Walgreens (3.1 miles)

Places of Worship

• Trinity Lutheran Church (0.7 miles)
• St Peter Catholic Church (1.9 miles)
• Lakeside Community Church (2.7 miles)
• Crosspoint Church (3.3 miles)

Restaurants

• McDonald's (0.9 miles)
• McDonald's (0.9 miles)
• Louies Ham and Cornbeef (1.3 miles)
• Terry's Terrace (1.5 miles)
• McDonald's (1.5 miles)
• Luigi's Original Restaurant (1.6 miles)
• Octopus' Beer Garden (1.7 miles)

Physicians

• McLaren Building (1.1 miles)
• Beaumont East Area Family Physicians (4.2 miles)
• St John Ob/Gyn Associates (4.6 miles)
• St Clair Orthopaedics & Sports Medicine PC (4.7 miles)
• Midwest Center For Dermatology (5.3 miles)
• Partridge Creek Center For Womens Health (5.3 miles)
• Mmi Dr M Chen (5.3 miles)

Hospitals

• McLaren Macomb - Emergency Department (1.6 miles)
• FMCNA Dialysis of Chesterfield (5.9 miles)

Theaters

• AMC Star Gratiot 15 (1.8 miles)
• MJR Partridge Creek Digital Cinema 14 (5.2 miles)

Parks

• Wilson Park (1.8 miles)
• Clinton Township Parks & Recreation (3.4 miles)
• Metro Beach Nature Center (3.5 miles)
• Lake St Clair Metropark (3.5 miles)
• Lac St Claire Park (5.4 miles)
• McKinley Park (5.7 miles)
• Waldenburg Park (5.7 miles)

Cafes

• Starbucks (2.2 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.9 miles)
• Tim Hortons (4 miles)
• Starbucks (4.5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)