Lakepointe Senior Care And Rehab Center in Clinton Township, MI
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Information last verified:
37700 Harper Avenue, Clinton Township, MI 48036
For more information about senior living options: (844) 490-3973
The staff is incredibly compassionate, attentive, and goes above and beyond to ensure residents' comfort and well-being. The facility itself is clean, well-maintained, and offers a range of activities to keep residents engaged and active. The nursing team is highly skilled. The center has consistently been a 5-star rated facility. The staff continues to work hard to improve the quality of care for the residents. The rooms are spacious, clean, and comfortable. The food options are good, with some meals described as 4-star quality. The dining hall offers good food options for the residents. The center is beautifully maintained, with a welcoming atmosphere for residents and visitors alike. The staff are friendly, polite, and helpful. LakePointe is a wonderful place with top-tier care, and many families would recommend it. Residents have shown improvement and are coming home after therapy at LakePointe. Clarice, an administrator, was extremely gracious and supportive during a resident’s memorial service.
The staff are consistently short-staffed, with the DON never available and the administrator described as lazy and uncaring. Residents are neglected and treated with disrespect by nurses and aides who ignore call lights and fail to monitor them properly. Patients are left in dirty conditions, sometimes in urine or feces for extended periods. The food is described as terrible or inedible, and many dietary requests are routinely ignored. Personal belongings go missing or are mishandled, and paperwork such as admissions and records are sometimes falsified or mishandled. Communication with families is poor; call lights go unanswered for long periods, and relatives are not kept informed about changes in care or health events. Infection control and safety are major concerns, with reports of staff bringing COVID, not wearing gloves or masks, and lengthy quarantine periods with limited patient access to phones. The facility is repeatedly urged to be shut down or avoided, with many reviewers advising not to place loved ones there. There are reports of unprofessional behavior, including rude staff, staff fights, and management failing to address concerns. In several cases, neglect led to serious harm or near-fatal outcomes for residents, including worsened health conditions and death.Lakepointe Senior Care and Rehab Center in Clinton Township is best suited for families pursuing short-term rehab and post-acute recovery where the priority is strong therapy services within a clean, spacious setting and proximity to hospital care. Several reviews highlight large, well-maintained rooms and a rehab program that can yield tangible gains when therapy teams coordinate smoothly with nursing staff. The campus atmosphere, modern in the rehab wing, calm, and professional, gives families confidence that effective rehabilitation can occur on-site. This is not a universal fit, however. The same property shows dramatic variation in care quality between wings and shifts, with multiple accounts of understaffing and inconsistent supervision that undermine reliability. For families focused on recovery milestones and a well-organized rehab experience, Lakepointe can deliver results, but only when operations stay consistently staffed and effectively led.
Those weighing alternatives should take a hard look at long-term residency needs. The reviews repeatedly flag chronic understaffing and gaps in communication that can translate into delayed pain management, missed meals, and slow response to call bells. For residents who require around-the-clock supervision, have dementia with high needs, or rely on predictable, immediately available assistance, Lakepointe’s weaker staffing patterns pose real risk. Several families describe situations where help was not forthcoming for extended periods, and where management or front-office accessibility appeared lacking. In short, for anyone prioritizing stable, ongoing care rather than episodic rehab progress, alternative facilities with demonstrably stronger governance and steadier staffing should be the default starting point.
On the positive side, the rehab-focused experience does present compelling positives. When therapy teams engage consistently, residents can make meaningful strides, therapists who are hands-on, communicative, and collaborative with families are repeatedly praised in favorable reports. The physical environment also emerges as a genuine asset: rooms remain spacious, the hallways and common areas are clean, and there is a sense that residents can participate in a structured activity program during recovery. Several families describe the dining and general ambiance as respectful and comfortable, with staff who are polite, attentive, and genuinely involved in coordinating care. These elements show that Lakepointe can function at a high level, particularly in the therapy-driven care plan, when leadership ensures steady staffing and reliable daily operations.
Yet the downside cannot be ignored or minimized. A recurring chorus of reviews paints a troubling picture of neglect, miscommunication, and inconsistent care quality that undermines any rehab gains. The most serious allegations describe missed medications, long delays in response to call lights, rooms not cleaned promptly, and, in some cases, unsafe or unsanitary conditions. Administration and nursing leadership are frequently cited as hard to reach or disengaged, with some families reporting insufficient transparency about care plans and patient status. The contrast between the best- and worst-case experiences is stark, and it creates a credible safety concern for anyone considering long-term placement. The long-term wing, in particular, is described by some as failing to sustain quality care, with ongoing complaints about odor, inadequate attention to basic needs, and inconsistent food quality.
To navigate these realities, families should adopt a rigorous, decision-focused approach. Begin with a comprehensive tour that probes the rehab gym, medication management practices, and the long-term care wing. Request current staffing rosters by shift, the standard response time to call bells, and a daily care plan that includes specific goals and milestones. Speak directly with the director of nursing and the therapy director about escalation procedures and how problems are tracked and resolved. Check Medicare/Medicaid ratings and seek candid feedback from current residents and families about call-light responsiveness, consistency of care, and how belongings are handled. If possible, arrange a short-term observation or trial stay to observe peak-time dynamics and see whether the promised standards hold when the facility is tested by higher patient loads.
The bottom line is clear: Lakepointe can produce excellent rehab outcomes in a setting that is clean and welcoming and where staffing holds steady. However, those gains depend on a level of day-to-day consistency that has proven elusive in broad reviews. For families prioritizing recovery and a comfortable, well-maintained environment, Lakepointe deserves careful consideration, provided due diligence confirms reliable staffing, active governance, and transparent communication across all shifts. For anyone seeking dependable, ongoing, high-quality long-term care, alternatives offer more predictable reliability and fewer red flags. In today’s landscape, Lakepointe should be evaluated with rigorous criteria, with a particular emphasis on staffing stability, administrative accessibility, and the facility’s capacity to sustain strong care across the entire resident population.
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakepointe Senior Care And Rehab Center is an exceptional assisted living community located in Clinton Township, MI. Designed to provide the utmost comfort and care for its residents, this center offers a wide range of amenities and services to enhance their quality of life.
Residents can take advantage of the beauty salon on-site, ensuring they always look and feel their best. They can enjoy their favorite shows or movies on cable or satellite TV in the privacy of their own fully furnished rooms. Community-operated transportation is available for outings and appointments, making it convenient for residents to stay engaged with the larger community.
For those who love technology, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the staff. Alternatively, they can make use of the kitchenette in their own space for light cooking.
To promote physical well-being, there is a fitness room and outdoor space for exercising or simply enjoying nature. There is also a gaming room for entertainment purposes and a small library for book enthusiasts. Housekeeping services ensure that residents' living spaces are always clean and tidy.
Care services at Lakepointe Senior Care And Rehab Center exceed expectations with 24-hour call systems and supervision to ensure residents' safety at all times. Trained staff assists with daily activities such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive their medications on time while following any specific dietary restrictions.
The center goes above and beyond by offering various activities to keep residents active and engaged throughout the day. Concierge services are available to cater to individual needs and preferences. Planned day trips allow residents to explore new places, while resident-run activities enable socialization within the community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Lakepointe Senior Care And Rehab Center ensures that residents have easy access to a variety of amenities and services in the surrounding area.
Overall, Lakepointe Senior Care And Rehab Center is an assisted living community that combines exceptional care with a range of amenities and services to create a vibrant and comfortable environment for its residents.
Lakepointe Senior Care And Rehab Center is located at 37700 Harper Avenue, Clinton Township, MI 48036 in Macomb County, Michigan
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