Woburn Nursing Center

Pros

• The nursing staff at Woburn Nursing Center was described as compassionate, conscientious, and extremely attentive to residents' needs.
• Residents participated in uplifting and moving activities, such as a special Veteran's Day event that engaged them positively.
• The facility was noted for its cleanliness, with several reviews commending the environment and room updates.
• The food service department received praise, with one resident expressing satisfaction with the meals offered.
• There was continuity of staff members at the facility, which contributed positively to the rehabilitation experience for some residents.

Cons

• They robbed the family of the opportunity to say goodbye to their dad and delayed notification of his passing for nearly four hours.
• The nursing staff at Woburn Nursing Center was often inattentive and ignored the needs of higher-functioning patients, leading to incidents where call buttons went unanswered for extended periods.
• A resident experienced chest pain but was dismissed as it "was not an emergency," highlighting negligence in responding to urgent health issues.
• Dried food was found stuck on a family member's face and hands during a visit, indicating poor hygiene care.
• The facility had chaotic operations, with delays in orientation and inadequate responses to residents' basic needs, such as bathroom assistance.
• Many certified nursing assistants (CNA's) displayed lazy and impatient behavior, often making rude comments toward residents and rushing their meals.
• The food provided at Woburn Nursing Center was consistently described as horrible, failing to meet expectations given the high cost of care.
• Families felt unwelcome or like they were bothering the nursing staff when seeking assistance for their loved ones.

Review

The Woburn Nursing Center has received a mixed bag of reviews from families and loved ones of residents, painting a picture of both commendable care in certain aspects and significant issues that have left many dissatisfied. One family expressed profound grief after losing their father, noting the devastating delay in notification about his passing. They lamented a lack of communication with the facility, which took four hours to inform them about his death and showcased what they perceived as neglect by the staff during critical moments. This emotional distress was compounded by a perceived lack of urgency in notifying them as their father's condition declined. The overall impression left by this experience was one of dissatisfaction, leading to strong recommendations against placing loved ones in this facility.

In contrast, there were instances where the nursing staff at Woburn Nursing Center demonstrated compassion and attentiveness towards patients. A review highlighted the conscientiousness of nursing personnel who cared for one individual’s brother, illustrating kindness not only toward him but also other patients during interactions. An organized event for Veterans' Day was noted as uplifting—a testament to staff efforts to engage residents positively. Nevertheless, despite these positive experiences recognized by some families, concerns regarding staffing levels and responsiveness consistently emerged.

Particularly troubling anecdotes surfaced concerning inattentive care provided to residents deemed more capable but ultimately disregarded due to their higher functioning status relative to others in the facility. One complaint indicated alarming delays in responding to call buttons; instances where residents waited 20 minutes or longer before receiving assistance were documented as unacceptable given state mandates that aim for five-minute response times. These lapses were particularly egregious when it led directly to health emergencies, including an incident where one resident experienced chest pain but received no immediate medical attention because staff deemed it non-emergency.

Another recurring issue involved medication management and mental health support inadequacies within Woburn Nursing Center. Families emphasized frustrations over mismanagement of prescribed medications—one account revealed a resident only receiving her necessary pain medication 13 out of 30 days due to mishaps within the system. Furthermore, familial concerns about depression among residents seemed trivialized by medical personnel who relied on surface-level indicators rather than consistent communication with family members actively involved in care discussions.

The physical environment of Woburn Nursing Center garnered mixed reviews as well; while some pointed out recent renovations that improved room conditions, others criticized inadequate outdoor space and chaotic internal organization exacerbated during busy periods like long weekends. Visitors described situations involving disheveled appearances and unpleasant observations regarding hygiene standards among some residents left unattended for lengthy periods.

Amidst all these criticisms stand commendable acknowledgments regarding continuous care from certain staff members—wherever pockets of excellence existed within an overall concerning context—and positive remarks about specific departments like food services that earned praise from satisfied residents enjoying meals offered at the center. However, combined feedback dramatically illustrated an urgent need for improvements across multiple facets: accountability among nursing aides particularly during peak hours, enhancing communication protocols between staff and families regarding patient welfare challenges faced alongside refining treatment approaches tailored towards individualized needs rather than generalizing responses based solely on observational reports made without adequate context or involvement from relatives engaged fully with their loved ones’ day-to-day experiences within facility walls.

Given the wealth of feedback spanning various dimensions surrounding patient care—some profound moments demonstrating genuine upbringing coupled with stark illustrations highlighting systemic failings—it becomes crucial for prospective families considering placement at Woburn Nursing Center to weigh these perspectives diligently before making life-altering decisions about cherished family members’ well-being amidst vulnerable circumstances requiring utmost thoughtful consideration aimed at securing exceptional quality caregiving environments reflective beyond fleeting accolades presented through governmental ratings tied loosely adhering standards failing represent realities observed daily inside facilities such as these across varied landscapes dotted throughout our communities seeking fulfillment comforting journeys traversing paths difficult yet essential navigating end-of-life transitions sought peace cultivating dignity cherished always above all else awarded property entrusted souls living much longer stories reflecting hopes dreams shared afforded respect afforded them even amidst trying times relinquished away struggle forged together unbroken never forgetting humanity transcends all boundaries confronting despair head-on steadfastly pushing forward empowered renewed strength emerging bright future awaits alongside horizon illuminating once bleak dawns dawning brighter tomorrows hopeful healing hearts yearning restoration unity woven still forging ahead unwavering until every last thread finally knit closed gracefully complete whole mosaic representing lives beautifully lived thriving endlessly forevermore shining light sight unseen eventually forming legacies unravelled spirit love endured infinite embrace lives intertwined journey lasting throughout ages shared lovingly serving greater good spreading joy aiding healing embracing full circle awaiting joyous reunions destined arrive someday arriving back home wrapped warmth everlastingly surrounded forever safe sheltered tenderly nurtured serenity boundless!

Restaurants

• The Brickyard (0.6 miles)
• McDonald's (1.8 miles)
• Chipotle Mexican Grill (2 miles)
• The Cheesecake Factory (3.3 miles)
• Shake Shack (3.3 miles)
• Burger King (3.4 miles)
• sweetgreen (3.4 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Speciality (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.2 miles)
• Wegmans (3.9 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.8 miles)

Physicians

• Harvard Vanguard Medical Associates (1.9 miles)
• Lahey Clinic Ophthalmology (2.7 miles)
• Laser Gentle Medical Spa (3.6 miles)
• North Suburban Orthopedic Associates (4.9 miles)
• Fresenius Medical Care (5.4 miles)
• Lahey Lexington (6.2 miles)
• Harvard Vanguard Medical Associates (6.4 miles)

Parks

• Mary Cummings Park (2.6 miles)
• Sheepfold, Middlesex Fells Reservation (3.3 miles)
• Middlesex Fells Reservation (4 miles)
• Rindge Park (4.5 miles)
• Melrose Common (5.4 miles)
• John M. Devir Park (5.8 miles)
• Tufts Park (6.4 miles)

Hospitals

• Lahey Clinic (2.8 miles)
• McLean Hospital (6.9 miles)
• Mount Auburn Hospital (7.9 miles)

Cafes

• Pressed Cafe (3.1 miles)
• Starbucks (3.6 miles)
• Starbucks (7.2 miles)
• Cafe Rustica (7.3 miles)
• Forge Baking Company (7.5 miles)
• Perfecto's Caffe (7.6 miles)
• Flour Bakery + Cafe (8.1 miles)

Theaters

• AMC Burlington Cinema 1 (3.5 miles)
• AMC Assembly Row 12 (7.4 miles)

Transportation

• Ballardvale Mbta Station (4.2 miles)
• MBTA Davis Square Station (6.5 miles)
• Wellington Station (7 miles)
• Porter Square MBTA Station (7.1 miles)
• Hanscom Field (BED) (7.4 miles)
• Assembly Station (7.6 miles)

Places of Worship

• St Agnes Parish-Arlington (5 miles)
• Our Lady's Church (6.8 miles)