18 Frances Street, Woburn, MA 01801
For more information about senior living options: (844) 490-3973
The business office helped answer finance questions. Her mother-in-law received exceptional and compassionate care at this facility. She was able to attend activities and received physical therapy. Throughout her days, she was treated with kindness and dignity. The staff were caring and professional. The physical therapists are excellent and work well with the patients. The facility was a wonderful place with excellent care. The building is beautiful and the staff are lovely, welcoming, and knowledgeable.
They described the facility as dangerously understaffed and neglectful. They said the staff were uncaring, rude, and not attentive. They labeled the place as a for-profit grift rather than a legitimate rehab facility. They claimed families were left waiting for hours to be notified of a loved one's passing, blocking goodbyes. They criticized the food as inedible or served cold. They reported call buttons were ignored for long periods, risking residents' safety. They cited dehydration, malnutrition, and other preventable issues resulting from neglect. They stated the overall experience was terrible and would not recommend the facility to anyone.Woburn Nursing Center is best suited for families that can provide vigilant oversight and prioritize rehabilitation-driven care delivered by a core group of caregivers. The facility often rewards residents with solid physical therapy, activities, and a clean, updated environment, suggesting that short- to mid-term rehab can proceed smoothly when staff continuity is present. This is not a wrap-and-leave option; it requires ongoing involvement, advocacy, and frequent check-ins to ensure needs are met across shifts. Those who expect uniformly attentive care, rapid response to call bells, and consistently compassionate treatment across all staff are likely to be frustrated. For families leaning toward alternatives, the place may still feel reasonable if a specific resident's needs align with the rehab strengths and a dedicated, communicative care team can be identified.
On the upside, several reviews highlight meaningful bright spots. Families report compassionate, patient-centered moments from caregivers, and physical therapists who deliver real progress. The facility's physical plant earns praise in some accounts, with updated rooms and a building that feels welcoming. Positive experiences often hinge on particular staff members - the assistant director of nursing or a few CNAs and therapists - who make a tangible difference in daily recovery and mood. Food service is cited as a strength in certain visits, and the continuity of some frontline staff helps residents form relationships that support rehabilitation and daily routines. These attributes can translate into genuine improvements for residents who are closely followed and whose care plans stay coordinated.
Yet the cons recur with alarming frequency and cannot be ignored. Too many families recount chronic understaffing, with nurses and aides stretched thin and, in some cases, noticeably disengaged or rude. Call-button response times regularly stretch into long waits, with distressing echoes of missed needs and delayed emergencies. Reports of dehydration, malnutrition, and inattention to pain or daily meds surface with enough regularity to raise serious safety concerns. Several accounts describe neglect or poor communication - delays in notifying families about critical changes, difficulty coordinating transfers, and a sense that staff are not always aligned with the resident's physician orders. The overall impression is of a facility where care quality can vary dramatically by shift and by individual caregiver.
Those positives can momentarily offset the negatives for some residents, but the balance is fragile. When a stable therapy team and attentive caregivers are consistently present, rehab can proceed with momentum and residents feel seen, cared for, and supported. However, the broader pattern of staffing gaps, inconsistent attentiveness, and communication lapses undermines safety, trust, and the dignity of everyday life. The discrepancies between individual staff quality and the institution's stated capabilities create a reality where exceptional moments exist, but reliable, high-standard daily care remains uneven. Families must weigh whether the likelihood of those exceptions aligns with their own risk tolerance and expectations.
Practical guidance for families considering this option is essential. If choosing Woburn, demand concrete commitments: reliable staffing on every shift, daily progress notes, prompt call-button response targets, and a clear plan for medical and medication management during transitions. Meet the therapy team, observe lunch and activity times, and request a tour during peak hours to gauge real-world caregiver engagement. Ask for honest timelines on discharge planning and family communication, and verify how emergencies are escalated. For residents with complex medical needs, or those who require continuous, proactive observation, consider alternatives with stronger, consistently rated staffing and transparent family communication as primary criteria. Do not rely on awards or sporadic praise; rely on firsthand experience and measurable, people-on-the-ground results.
Ultimately, the decision hinges on risk tolerance and rehab expectations. Woburn Nursing Center can work for families who can sustain active involvement, want solid physical therapy, and can identify a few reliable caregivers who consistently deliver. For others - especially those with high safety needs, complex medications, or prior experiences with delayed responses and care gaps - alternatives are worth pursuing. The facility's best-case scenarios show what is possible when staffing aligns, leadership is responsive, and family advocacy remains constant. The consistent takeaway is clear: choose with a plan for ongoing oversight, and prepare to switch course if care quality falters beyond acceptable levels.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Woburn Nursing Center, located in Woburn, MA, offers a comprehensive range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon where residents can receive hair and grooming services. Additionally, cable or satellite TV is available in each resident's room for entertainment. Community-operated transportation is provided for ease of mobility, including transportation to doctors' appointments.
For those who wish to stay connected with technology, there is a computer center with internet access available. Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions catered to. Housekeeping services are provided to maintain cleanliness and sanitation.
Woburn Nursing Center offers numerous recreational activities for residents' enjoyment. There is a fitness room equipped for exercise, as well as a gaming room for leisure time activities. Outdoor space includes a garden where residents can relax and enjoy nature. For those who prefer quieter pursuits, there is a small library available.
Care services at the community include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management is provided to ensure proper administration of medications.
Residents' mental wellness is prioritized through the community's mental wellness program. Additionally, transportation arrangements are made for non-medical purposes to allow residents easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Overall, the Woburn Nursing Center provides a comfortable and supportive environment for seniors requiring assistance with their daily living needs while also offering an array of amenities that promote an active and engaging lifestyle.
Woburn Nursing Center is located at 18 Frances Street, Woburn, MA 01801 in Middlesex County, Massachusetts
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