Wingate At Reading

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Wingate At Reading

1364 Main Street, Reading, MA 01867

For more information about senior living options: (844) 490-3973

2.8 from 22 reviews
5 stars
7
4 stars
1
3 stars
3
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1 stars
9

Skilled Nursing Facility

Overall Review of Wingate At Reading

Pros

  • pro Bear Mountain in Reading is a great facility where the staff truly cares about the patients.
  • pro The staff are very interactive, experienced, and caring, often meeting and exceeding expectations.
  • pro Bear Mountain offers quality rehabilitation with a caring and experienced staff, and residents are kept neat and clean.
  • pro The meals are usually served warm with a good variety.
  • pro The facility is very clean, and the food is good for a nursing home.
  • pro There are plenty of activities going on constantly, and the staff respond quickly to medical needs, preventing unnecessary hospital transfers.
  • pro Wingate Reading is described as having a positive vibe and genuine care, with staff going above and beyond.

Cons

  • pro The facility is badly understaffed, especially on weekends.
  • pro Bedridden patients have to wait more than an hour for a diaper change.
  • pro Staff are paid very little and rely on temp agencies, leading to overburdened care.
  • pro Patients may be left in feces for over an hour because there is no time to assist them.
  • pro Some staff tell patients to sleep and not ring the bell, showing a dismissive attitude toward care.
  • pro Rooms show neglect, with holes in the walls and missing or broken fixtures.
  • pro Hospice care is mismanaged and uncaring, and not suitable for loved ones.
  • pro The monthly cost is described as a scam, with little value for the price.
  • pro AC doesn't work and meals are served cold.

Review

Wingate At Reading is best suited for families pursuing a short- to mid-term rehabilitation stay in a small, community-oriented environment where caregivers know residents by name and routines feel human-scale. The strongest case lies with post-acute recovery, wound care, or rehab after orthopedic procedures, where the emphasis on personalized attention and a reachable staff presence can help recovery move forward. For families prioritizing consistently high-level clinical oversight across all shifts, especially on weekends, or for those requiring hospice-level services with seamless 24/7 coverage, alternatives should be explored. The facility can feel warm and intimate, but staffing and consistency vary by shift, and that variability matters for someone who depends on reliable care.

Several reviews highlight a caring, engaged staff who remember residents' preferences and push to keep them comfortable. When working at their best, nurses and aides respond with attentiveness that translates into timely rehab and daily routines. The rehab program earns praise from families who report real progress and discharge planning that seems well coordinated. Cleanliness and a welcoming atmosphere extend to meals and shared spaces, with some residents noting warm, varied options and outdoor areas that offer a respite from the daily routine. In strong moments, the culture feels genuinely collective - staff, residents, and families operating as a cooperative community.

However, the experience is marred by persistent staffing gaps and uneven reliability. Weekend understaffing appears repeatedly, with caregivers stretched thin and delays in basic needs like diaper changes and mobility support. Accounts describe rude or disengaged behavior toward patients, and there are multiple reports of mismanaged medications or missed care tasks. The physical plant also surfaces in complaints - small bathrooms, cramped rooms, and older equipment complicate comfort and safety for frail residents. End-of-life or hospice care is a particularly sensitive area in the reviews, with complaints about communication gaps, inconsistent coverage, and expectations not aligning with reality. Taken together, these factors erode trust and safety for anyone needing steady, high-quality care.

The best-proven strengths - staff who know residents well, a palpable sense of camaraderie among residents and caregivers, and a rehab program that can yield tangible gains - can offset many concerns when families stay actively involved. For residents who enter with mobility goals and a capable support network nearby, these positives can translate into concrete progress and a smoother trajectory toward discharge. Yet the offsetting effect fades for those unable to rely on consistent scheduling, timely assistance, or dependable medical oversight. In those cases, the risk of delays, miscommunication, or disengagement becomes decisive, pushing the decision toward facilities with stronger, more uniform care models and staffing stability.

When evaluating Wingate At Reading, prospective families should verify daily staffing levels, especially on weekends, and request a tour of the rehab and post-acute areas to observe how meals, medications, and personal care are managed. Ask for current patient-to-staff ratios, typical response times, and opportunities to speak with the primary nurses assigned to a loved one. Review the dining program for consistency and quality, and inspect rooms and bathrooms for accessibility and comfort. Seek recent references from families with comparable needs, and confirm reliable lines of communication with family members. Finally, compare this facility against nearby options with demonstrated staffing stability and robust hospice or long-term care coverage to ensure a well-informed choice.

Ultimately, Wingate At Reading is a viable option for families seeking a warm, community-driven rehab environment and who are prepared to participate actively in oversight and advocacy. The quality of care remains highly variable, and success hinges on staffing on the days and shifts when care is most needed. For those whose priority is unwavering staffing, predictable daily care, and consistent, goal-oriented therapy with reliable clinical oversight, alternatives should be pursued. In the Reading area, explore facilities known for staffing stability and consistently compassionate care, using Wingate as a benchmark against those options after direct visits and conversations with current residents and families.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (14 miles away) Gen Edw L Logan International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Wingate At Reading in Reading, MA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

For convenience and comfort, residents can take advantage of a beauty salon, cable or satellite TV, housekeeping services, move-in coordination, private bathrooms, and fully furnished accommodations. There are also various spaces available for relaxation and enjoyment including a gaming room, small library, outdoor garden, and fitness room. Wi-Fi and high-speed internet are provided throughout the community.

The dining experience at Wingate At Reading is thoughtfully designed to cater to residents' individual dietary needs and preferences. The restaurant-style dining offers delicious meals prepared by professional chefs and special dietary restrictions are accommodated.

Care services at Wingate At Reading ensure that residents receive assistance with daily activities such as bathing, dressing, transfers, and meal preparation. Medication management is provided to ensure the wellbeing of every resident. Additionally, there is a mental wellness program in place to support the emotional and psychological health of residents.

Residents can enjoy a vibrant social life with various activities offered on a regular basis. Concierge services are available to assist with planning day trips and resident-run activities help foster community engagement. Fitness programs are also available to promote an active lifestyle.

The location of Wingate At Reading offers easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, and transportation options for non-medical purposes or transportation to doctors' appointments.

Overall, the assisted living community at Wingate At Reading provides an inviting atmosphere with top-notch amenities and care services that prioritize the comfort and wellbeing of its residents.

Nearby Places of Interest

This part of Reading, Massachusetts offers a convenient location with a variety of amenities within close proximity. There are several pharmacies nearby, including CVS and Walgreens, as well as a selection of restaurants ranging from casual dining at McDonald's to more upscale options at Maggie's Farm. For coffee lovers, there are multiple cafes such as Starbucks and Perfecto's Caffe within a short drive. Transportation options include the Ballardvale Mbta Station for easy access to public transit. Nature enthusiasts will enjoy the nearby parks like Middlesex Fells Reservation and Mary Cummings Park for outdoor activities. Additionally, there are healthcare facilities such as Harvard Vanguard Medical Associates and Lahey Clinic Ophthalmology in the area for medical needs. Overall, this neighborhood offers a mix of conveniences and recreational opportunities that may appeal to seniors looking for a comfortable living environment in Reading.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.8 miles)
  • CVS Speciality (2.9 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.8 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Kitty's Restaurant & Lounge (1.6 miles)
  • Sports, Spirits & Steaks (1.9 miles)
  • Hopothecary Ales (2.8 miles)
  • Chipotle Mexican Grill (3.2 miles)
  • Piezano's Pizza (4.8 miles)
  • Maggie's Farm (5.3 miles)
  • McDonald's (5.3 miles)

Cafes

  • Starbucks (2.6 miles)
  • Perfecto's Caffe (5.5 miles)
  • Perfecto's Caffe (6.5 miles)
  • Pressed Cafe (7.3 miles)
  • Starbucks (7.6 miles)
  • Starbucks (8.1 miles)
  • Panera Bread (8.3 miles)

Transportation

  • Ballardvale Mbta Station (3.5 miles)

Parks

  • Middlesex Fells Reservation (4 miles)
  • Ward Reservation (5.9 miles)
  • Sheepfold, Middlesex Fells Reservation (7.1 miles)
  • Mary Cummings Park (7.1 miles)
  • Melrose Common (7.4 miles)
  • John M. Devir Park (9.5 miles)

Places of Worship

  • Danvers Church Of The Nazarene (6.3 miles)
  • St Richard Catholic Church (7.4 miles)

Physicians

  • Harvard Vanguard Medical Associates (6.4 miles)
  • Lahey Clinic Ophthalmology (6.9 miles)
  • North Suburban Orthopedic Associates (7 miles)
  • Laser Gentle Medical Spa (7.6 miles)
  • Harvard Vanguard Medical Associates - Peabody-Lynnfield (8.1 miles)
  • Microsurgical Eye Consultants (8.1 miles)
  • Lahey Clinic Peabody (8.2 miles)

Hospitals

  • Tewksbury Hospital (6.7 miles)
  • Lahey Clinic (7 miles)
  • Danvers State Hospital (7.2 miles)
  • Childrens Hospital Peabody (8.1 miles)

Theaters

  • AMC Burlington Cinema 1 (7.7 miles)

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