Royal Of Cotuit
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161 Falmouth Road, Mashpee, MA 02649
For more information about senior living options: (844) 490-3973
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The staff is great, very helpful and understanding. People are very nice. The rehab program and daytime activities are awesome. The staff are wonderful and caring toward residents. The facility provides excellent physical therapy, activities, and entertainment. Residents eat well and like the food. The staff communicates well and provides good support to families. The facility is highly recommended by multiple reviewers. The on-site hair salon is a convenient amenity for residents. The rooms and wards are clean and well kept.
The facility is awful. They waited hours for a cup of water after pressing the call button. It was dirty and not a place to be. The nurses' aides sit around just staring at their phones. The staff is the rudest I have ever heard in my life. Clothes went missing and some residents were not cleaned after meals. A nurse threw the pills in the trash. The place smells awful and has disgusting stains on the walls. The facility should be shut down. There are days with no doctor on staff and calls are not returned. Do not leave anything of value with your loved one; it will be stolen. The place set my father up for failure, and he got COVID and pneumonia there.The collection of experiences from this facility paints a picture of a place that can be a lifeline for some families and a source of deep frustration for others. On the one hand, dozens of reviewers speak with warmth and gratitude about the care their loved ones received, while on the other hand there are repeated, serious warnings about neglect, rough treatment, and operational problems. Taken together, they reveal a complex reality: moments of genuine compassion and community, shadowed by stories of poor oversight, safety concerns, and inconsistent quality.
Many entries describe a profoundly positive, almost family-like bond between staff and residents. Families recount that rehabilitation floor teams provided steady, attentive care, and that caregivers treated their loved ones with kindness and respect. The praise is frequent for the rehabilitation staff, therapists, and front-desk personnel who welcomed visitors warmly. Several reviews highlight particular staff members by name and describe how they helped families navigate the stay, kept them informed, and made their loved ones feel valued. For some residents, the environment includes thoughtful touches like a dedicated hair salon on site and engaging daytime activities, and there are consistent remarks about the quality of meals and the overall sense that the staff "goes above and beyond" to make people comfortable. A number of relatives and even some residents themselves describe the facility as the best nursing home they've experienced, with specific appreciation for administrators and head nurses who provided clear, ongoing communication and a sense of steadiness through the stay.
In parallel with these positive narratives, there are a sizeable number of reviews that flag serious red flags. One common theme is the theft or loss of personal belongings - clothes, items, and other valuables - that leave families uneasy and residents vulnerable. Some reviewers report seeing items go missing, or having to deal with apparent lapses in laundry and room management. Another troubling cluster of accounts centers on hygiene and basic caregiving lapses: rusty, inconsistent cleanliness, days without consistent personal care, and situations where a resident appeared unclean or inadequately attended to. There are mentions of delays in responding to calls for assistance, including stories of waiting long periods for water or help, and concerns that some staff may be distracted or disengaged during shifts. These narratives convey a sense that safety and dignity can occasionally be compromised.
Several reviewers recount specific, distressing incidents that raise questions about safety and medical oversight. There are reports of poor communication during hospital transfers or falls, accusations that alarms or assistive devices were not properly set up, and accounts of disorganized discharge procedures that left families with confusion and concerns about continuity of care. Some stories describe confrontations with staff or administrators and an impression that certain staff members were unhelpful or even disrespectful. In at least a couple of cases, reviewers describe the absence or inaccessibility of doctors on certain days, which compounds worries about timely medical evaluation and decision-making. A particularly strong condemnation comes from those who feel their loved ones were not treated with the urgency or respect they deserved, with some reviewers stating that the facility should be shut down or avoided altogether.
There is a notable tension between the two broad experiences: for every family who felt their loved one thrived in a supportive, well-run environment, another family describes a sequence of events that feels unsafe or neglected. Some visitors who observed care directly during a brief window of time came away with a positive impression - rooms neat, patients dressed, caregivers attentive, and residents appearing engaged in activities - and stated that their experiences could be good on certain days or certain shifts. Conversely, many accounts emphasize that the quality of care appears inconsistent, with some days feeling well-run and compassionate and other days marked by disorganization, insufficient staffing, or inadequate infection-control and housekeeping practices. This variability suggests that outcomes may depend heavily on staffing patterns, shift leadership, and how well problems are escalated and addressed.
In the end, the narrative is emotionally charged and multifaceted. Families who trusted the staff to care for their loved ones report gratitude for the warmth, professionalism, and tangible benefits of rehab services, social activities, and supportive administrators. Others warn prospective families to proceed with caution, to conduct thorough, repeated visits, and to ask pointed questions about staffing, response times, housekeeping, medication handling, and isolation of concerns. The overarching takeaway is one of careful discernment: this facility can be a doorway to recovery, connection, and comfort for some, but it also carries significant risks that warrant vigilant oversight, proactive engagement from families, and ongoing scrutiny from administrators and regulators. For anyone considering placement here, the experiences highlight the importance of firsthand observation, multiple perspectives, and a frank discussion about expectations, safety, and quality of care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Barnstable Mun Boardman Polando (10 miles away) Marthas Vineyard (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Royal Of Cotuit in Mashpee, MA is a luxurious assisted living community that offers a wide range of amenities and care services to its residents. The community strives to provide a comfortable and enjoyable living environment for seniors.
Residents can take advantage of the various amenities provided, including a beauty salon for pampering and personal grooming, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. The community also offers a fitness room for staying active and healthy, as well as a gaming room and small library for leisure activities.
With fully furnished accommodations, residents can enjoy a hassle-free move-in experience. Each unit is equipped with private bathrooms and kitchenettes, ensuring convenience and privacy. Housekeeping services are also available to help maintain a clean and tidy living space.
Meals at Royal Of Cotuit are served in a restaurant-style dining room, offering delicious options prepared by professional chefs. Special dietary restrictions can be accommodated to ensure that each resident's nutritional needs are met.
In terms of care services, the community provides 24-hour call systems and supervision to ensure the safety and well-being of residents at all times. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also offered to help residents stay on track with their medications.
The community places importance on mental wellness and offers a mental wellness program to support residents' emotional well-being. Additionally, transportation arrangements can be made for non-medical needs as well as doctor's appointments.
Residents have access to various recreational activities, including fitness programs to promote physical health, planned day trips for exploration outside the community, resident-run activities for social interaction, and scheduled daily activities designed to engage and entertain.
Conveniently located near cafes, pharmacies, physicians' offices, restaurants, and places of worship in the surrounding area, Royal Of Cotuit ensures that residents have easy access to essential services within close proximity.
Overall, the Royal Of Cotuit in Mashpee, MA offers a comfortable and upscale assisted living experience with a wide range of amenities and care services to cater to the unique needs of its residents.
Royal Of Cotuit is located at 161 Falmouth Road, Mashpee, MA 02649 in Barnstable County, Massachusetts
Royal Of Cotuit on seniors.fyi includes 3 photos including images showing interior, waiting area, television, reception area, living room, windows, natural light, aquarium, and more.
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