Baker-Katz Skilled Nursing And Rehabilitation Center
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194 Boardman Street, Haverhill, MA 01830
For more information about senior living options: (844) 490-3973
The physical therapist at Baker-Katz provided fantastic support during rehabilitation. The staff member in charge of activities was very nice and understanding, creating a welcoming environment for residents. The facility offered a range of engaging activities like movie nights and bingo for those who were able to participate. Despite some challenges, the care received by one resident was described as making her feel part of a large family. The cleanliness of the facility was consistently noted, contributing to an overall positive experience for some residents. The staff made great efforts to accommodate dietary preferences, ensuring that even picky eaters had suitable meal options.
The facility is very understaffed, leading to inadequate care for patients. The building is old and in need of refurbishing, which affects the overall experience. Staff members were reported to be rude and rough with patients, particularly with older individuals like the uncle. Patients' concerns about pain or discomfort were not taken seriously, resulting in further distress. The facility appears more like a nursing home than a proper rehab hospital, lacking engagement with patients who might benefit from activities. Despite some positive staff interactions, the overall atmosphere is described as unwelcoming and discouraging for participation in activities. The appearance of the rooms and common areas is rundown and in need of significant updates.Baker-Katz has garnered mixed reviews from families of residents, reflecting both positive experiences and significant concerns about care quality and facility conditions. One family's account highlights a challenging situation involving their elderly uncle, who required rehabilitation following surgery. Unfortunately, the experience at Baker-Katz was less than ideal due to several factors stemming from understaffing issues that impacted the overall quality of care provided.
The family noted that while they understood the limitations posed by the facility's age and infrastructure—describing it as in need of refurbishment—they felt compelled to remove their uncle from Baker-Katz as he was not receiving adequate support during his recovery. The building itself was characterized as old, with areas needing updates such as painting and general maintenance. Although they did not find the environment dirty, it lacked the freshness expected from healthcare facilities. Their primary concern, however, revolved around the staff's treatment of residents, particularly how their uncle was handled during rehabilitation sessions.
At 96 years old, physical sensitivity is a reality that requires compassionate care. The family reported instances where staff members were rough with their uncle despite his explicit requests for gentle handling due to scars on his head from surgery. This lack of attentiveness led to feelings of discomfort and frustration for him; ultimately resulting in them perceiving him as a “complainer” when he expressed his dissatisfaction. Such experiences paint a troubling picture regarding patient interaction within the facility, creating an atmosphere where vulnerable seniors may feel neglected or disrespected rather than cared for.
In contrast to the negative aspects related to understaffing and rough treatment, there were some redeeming qualities highlighted by another family member whose mother received care at Baker-Katz. They praised the staff’s dedication and compassion—emphasizing that she was treated like part of a large family throughout her stay. This reviewer acknowledged that while Baker-Katz might not present an appealing façade typical of corporate nursing homes, what truly mattered was the quality of care delivered to residents. Despite initial hesitations based on appearance alone, this family member found themselves satisfied with how well their mother’s needs were met.
The review described some exceptional caregivers within Baker-Katz—a physical therapist who went above and beyond in aiding patients’ rehab efforts stood out positively among employees. Additionally, there were mentions of engaging activities organized by caring staff members designed for patients who could actively participate—such as movie nights and bingo games—which helped foster social interactions among residents. Still, even with such enjoyable diversions available at times, many individuals struggled socially; elderly residents often found it hard to build friendships due to personal challenges or negative experiences with caregiving staff.
Ultimately, while some families experienced commendable care at Baker-Katz—with heartfelt stories illustrating staff commitment—it is essential to consider those reports revealing profound deficiencies in support and empathy towards more vulnerable seniors like older adults requiring specialized assistance. As reflected in both testimonials discussing vastly different realities within this single facility—from loving environments fostering familial bonds to frustrations over inadequate staffing—the narrative surrounding Baker-Katz remains complex. Moving forward amid ongoing leadership changes since its sale—as new management assumes responsibilities—the hope is that improvements will be made addressing highlighted shortcomings while retaining any positive elements previously identified by satisfied families advocating for decent eldercare services.
77 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Baker-Katz Skilled Nursing and Rehabilitation Center in Haverhill, MA is a well-equipped assisted living community that offers a wide range of amenities and care services to its residents.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, access to community-operated transportation, a computer center, a dining room, fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and leisure activities, private bathrooms for added privacy and convenience, restaurant-style dining options for meals, a small library for book lovers, telephone services for communication needs, non-medical transportation arrangements for errands or social outings to nearby locations like cafes and restaurants or pharmacies.
For those who want to stay connected online or need high-speed internet access Wi-Fi is available on the premises.
The community also provides comprehensive care services including 24-hour call systems for emergencies or immediate assistance if needed round the clock supervision by trained staff members who are always present to ensure the safety and well-being of residents. Assistance with daily tasks such as bathing and dressing is offered along with help with transfers when moving from one place to another. The center also provides specialized diabetes diets if required and prepares and serves meals according to individual dietary needs. Medication management is an essential service provided by experienced staff ensuring timely administration and adherence.
The center takes residents' mental wellness seriously offering dedicated programs designed to promote their psychological well-being alongside physical health.
Transportation arrangements are made for both medical appointments and non-medical errands.
Engaging residents in various activities is an important aspect of community life at Baker-Katz Skilled Nursing and Rehabilitation Center. Residents can enjoy concierge services which cater to their individual needs. Fitness programs are available keeping residents active. Planned day trips allow them to explore new places while resident-run activities ensure they have an active role in the community. A variety of daily activities are scheduled for residents' enjoyment and socialization.
The center is conveniently located with cafes, pharmacies, physicians, restaurants, and hospitals nearby making it easily accessible for the residents to meet their needs and stay connected with the wider community.
Baker-Katz Skilled Nursing And Rehabilitation Center is located at 194 Boardman Street, Haverhill, MA 01830 in Essex County, Massachusetts
Baker-Katz Skilled Nursing And Rehabilitation Center on seniors.fyi includes 9 photos including images showing landscaping, outdoor, building, bedroom, windows, road, nature, parking, and more.
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Interior
Outdoors
Building
Bedroom
Landscaping
Entrance
Outdoor
Parking
