Southpointe Rehab Center
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100 Amity Street, Fall River, MA 02721
For more information about senior living options: (844) 490-3973
The staff at the facility were described as awesome and treated residents like family. Patients received wonderful care from dedicated nurses and CNAs, with specific praise for individuals like Jamie, Sarha, Mary, Jill, Annette, and Muchelle. The physical therapy services provided were highly regarded by residents. Many enjoyed the food and found it excellent, contributing to a positive overall experience. The facility was noted for its cleanliness and sanitary conditions. Some residents appreciated the variety of daily activities offered at the facility. A resident’s health improved during their stay, indicating effective care and support.
The quality of care provided for their father was very disappointing, leading to a rapid decline in his health and ultimately his passing. There were consistent complaints about the facility being short-staffed and not providing adequate care. Several staff members appeared clueless about following care protocols and lacked necessary training. Some nurses were described as rude and ignorant towards patients and family members, with specific mention of one particularly cocky nurse. Patients often experienced long waits for assistance, with call lights unanswered while some staff members sat idly at their desks. The encouragement for patients to participate in activities was lacking, resulting in some residents remaining isolated in their rooms all day. Instances of bed sores occurred due to inadequate supervision, indicating a need for better training among younger staff.The experiences shared by various individuals regarding their time at South Pointe facility paint a complex picture of care quality that ranges widely across different aspects of the service. On one hand, there are accounts praising the warm and welcoming environment fostered by staff members who go above and beyond to create a family-like atmosphere. Reviewers have highlighted exceptional care provided by physical therapists like Jamie and Sarha, as well as positive remarks about the food served at the facility. One reviewer specifically noted that the staff made them feel cared for during a challenging time, emphasizing both the warmth of interpersonal relationships and the quality of recreational activities offered. This review encapsulates an experience where patients felt valued and supported, suggesting that in certain circumstances, South Pointe can serve as a nurturing setting for recovery.
However, contrasting sentiments raise significant concerns about the overall quality of care being provided in this facility. Several family members have expressed deep dissatisfaction with how their loved ones were treated, particularly highlighting issues such as understaffing and inadequate training among some caregivers. One reviewer shared their sorrow over a family member’s rapid decline during rehabilitation at South Pointe—a decline they attributed to poor care—and firmly declared they would never recommend the facility to others. The emotional weight of these accounts carries with it profound implications about patient safety and overall well-being, making it clear that not all interactions within this facility result in positive outcomes.
Criticism also surfaced regarding the operational dynamics at South Pointe, particularly focusing on reports of short staffing levels that rendered timely patient assistance nearly impossible. One reviewer vehemently criticized the lack of adequate support for patients requiring total care, stating that two nurses managing upwards of fifty beds is unacceptable. This raises alarming questions about how effectively patient needs can be met under such conditions. Observations about higher-up staff seemingly disengaged from hands-on caregiving duties further exacerbate frustrations felt by both families and lower-level employees working tirelessly under pressure.
In stark contrast to other experiences noted in these reviews is a perspective on specific staff members who excelled in their roles despite systemic challenges faced throughout the facility. A personal account highlighted wonderful caregivers like Mary, Jill, and Muchelle—individuals who epitomized dedication to providing high-quality support amidst an overarching narrative plagued by inconsistency. Such testimonies suggest that while some team members actively strive to maintain standards of excellence in patient care, institutional shortcomings could overshadow their efforts—a reality common in many healthcare environments.
Moreover, conversations surrounding medical support revealed additional complexities within patient care paradigms at South Pointe. Some reviewers pointed out that while physicians were present within the facility, there appeared to be a notable lack of proactive engagement regarding physical activities for residents—particularly those recovering from rehabilitation processes. Instances were reported where residents remained isolated or inactive due to insufficient encouragement from staff to participate in activities designed to promote mobility and social interaction. This begs important questions about how facilities approach holistic recovery approaches rather than merely addressing immediate medical needs.
Finally, mixed opinions emerged around cleanliness and safety within South Pointe's premises—the majority appreciating its sanitary environment while nevertheless flagging occasional incidents leading to negative health outcomes such as bedsores or falls during transfers. Such events underscore critical areas requiring improvement through targeted training for caregiving personnel involved with direct patient handling procedures and day-to-day tasks aimed at ensuring resident comfort and safety.
Overall, these reviews provide valuable insights into both commendable aspects of employee dedication alongside vital critiques concerning administrative policies impacting overall quality of care at South Pointe; ultimately illustrating an institution striving towards excellence yet struggling against systemic challenges inherent within nursing home operations—an ongoing conversation vital for fostering meaningful change toward improved practices moving forward.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southpointe Rehab Center is an assisted living community located in Fall River, MA. We pride ourselves on providing a wide range of amenities and care services to meet the needs of our residents.
Our amenities include a beauty salon, where residents can enjoy professional hair and beauty services. We also provide cable or satellite TV in each resident's room for entertainment purposes. Our community operated transportation ensures that residents have access to transportation for various needs, such as shopping or social outings.
For those who enjoy technology, we have a computer center where residents can access the internet and stay connected with their loved ones. Our dining room offers restaurant-style dining experiences with delicious meals prepared by our staff. Residents also have the option of using our kitchenette if they prefer to cook their own meals.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and outdoor space for exercise and relaxation. Our gaming room provides opportunities for leisure activities and social interaction.
To assist with daily tasks, our staff provides housekeeping services and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure residents take their medications correctly.
Mental wellness is important to us, which is why we have a mental wellness program in place to support the emotional well-being of our residents. Special dietary restrictions are accommodated in our meal preparation services.
Transportation arrangements for non-medical purposes are available, including trips to nearby cafes, pharmacies, physicians' offices, restaurants, and hospitals. Residents can also take part in planned day trips organized by our staff.
At Southpointe Rehab Center, we strive to create a vibrant community where residents can enjoy fulfilling lives with access to excellent care services and numerous amenities.
Southpointe Rehab Center is located at 100 Amity Street, Fall River, MA 02721 in Bristol County, Massachusetts
Southpointe Rehab Center on seniors.fyi includes 10 photos including images showing interior, landscaping, lobby, seating area, building, architecture, dining, windows, and more.
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Interior
Decor
Building
Architecture
Windows
Landscaping
Lighting
Artwork
Seating Area
Exterior
