Brighton House Rehabilitation & Nursing Center
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170 Corey Road, Brighton, MA 02135
For more information about senior living options: (844) 490-3973
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The staff and nursing were very nice and friendly. The physical therapy team was knowledgeable and helped the patient. The new director, Fanna, went above and beyond to take care of patients and visited them daily. Miriam the CNA and Tiana provided outstanding care. The staff were warm, caring, and attentive to residents' needs. The food was delicious.
The facility is awful and should not be used for loved ones. The service was horrible and the patient did not receive proper care for nine days. The facility should be shut down. Staff did not greet family members, avoided interaction, and did not knock before entering rooms. Call lights were not answered promptly, leaving residents without assistance. There were serious safety concerns, including improper use of a lift and multiple falls. The food was awful and the overall conditions were dirty; staff were rude. Families reported neglect and poor communication, including delays in treatment and discharge planning.The experiences at Brighton House run a striking spectrum from heartfelt praise to grave concerns. Some visitors describe the staff and nursing as consistently kind, attentive, and capable, with physical therapy being a standout benefit. Others recount episodes of neglect, miscommunication, and safety lapses that left families alarmed and, in some cases, distressed enough to seek outside help or financial accountability. Taken together, the reviews paint a facility that can feel like two different places depending on which day you visit the patient and who is on duty.
On the positive side, several reviewers highlighted warmth and competence among caregivers. One commenter thanked the staff for being "very nice" and described the nursing as friendly, with physical therapy characterized as knowledgeable and helpful for their dad. A different perspective praised the new leadership - specifically a director named Fanna - crediting her with going "above and beyond" to ensure comfort and even visiting the patient multiple times a day. Other notes echoed similar sentiment: Miriam the certified nursing assistant (CNA) and Tiana were singled out for exceptional care, and a recovering patient expressed gratitude for the overall experience, including attentive staff, the quality of meals, and constructive social interactions with other residents. A family member described a four-week stay for their mother that concluded with an excellent experience, citing attentive staff, good food, and seamless daily life despite Mandarin being the patient's language. In another account, the staff were described as wonderful and watchful, with the food being notably good and the chance to meet people from diverse walks of life enhancing the stay.
Even amid more mixed experiences, a few individuals found real value in the rehab and activity programs offered. Several reviews mentioned that physical therapy and structured activities were strong points, providing meaningful progress and engagement for residents. The sense of community and the opportunity to connect with other residents was repeatedly cited as a positive aspect of life at the facility for those who felt supported by the team. For families who observed consistent, positive interactions and reliable care, Brighton House stood out as a place where genuine compassion and expertise could be found on certain shifts and at certain times.
However, the more troubling narratives are hard to ignore and describe systematic concerns that many families encountered over days and weeks. The most frequently recurring themes involve safety and quality of care lapses: reports of residents not receiving necessary care, long delays in response to call lights, and inadequate supervision after falls. One review described a 9-day period in which a foot wound did not receive proper care, including no bath for the patient, with ongoing communication problems between nurses and the facility director. An alarming visit recount described no running hot water in a bathroom, a bed crowded with a bowel-filled mattress, and persistent maintenance issues that were never resolved despite repeated requests. The writer warned that the facility should not be considered a four-star operation, expressing fear and disappointment that safety protocols seemed absent in practice.
Concerns about falls and the adequacy of prevention measures were particularly pointed. Multiple accounts described residents falling from beds, with families resorting to multiple calls and sharing concerns about insufficient one-to-one supervision or timely assistance after a fall. In one especially troubling narrative, a family reported that their mother had multiple falls in three weeks, with a lack of proper transfer technique, no use of a proper lift during transfers, and a failure to implement adequate safety alarms or call for medical assessment promptly. Another family lamented that their loved one was left without a usable alarm, with staff allegedly waking others and moving on without addressing the resident's needs, even after repeated complaints. The sense of urgency and accountability in these stories was palpable, ultimately coloring perceptions of the entire facility.
Communication and staff conduct also emerged as significant points of contention. Several reviewers felt that staff did not engage with families or explain care plans clearly, and there were complaints about staff avoiding family interaction. Language barriers surfaced in some accounts, with residents who spoke Mandarin reporting that staff were accommodating, while others described instances where staff used language to speak privately in front of patients, creating a sense of exclusion. In at least one narrative, a 2 a.m. investigation related to elder abuse was triggered, with a lack of timely follow-up communication from administration later noted by the family. The sense of being left in the dark - especially around safety incidents, discharge planning, and follow-up with doctors - permeated many negative reviews.
The most severe verdicts came from families who felt their loved ones were not only neglected but endangered. A handful of posts described outright threats to the safety and well-being of residents: mentions of dirty rooms, delayed assistance with basic needs, incomplete or rushed discharge notes, and even the suggestion of imminent harm if continued care remained unresolved. A family member who moved their relative to a hospital after a rapid decline blamed Brighton House for contributing to a dangerous situation that could have had life-or-death consequences. A repeated refrain in these accounts is a call for accountability - whether through internal reforms, licensing oversight, or legal avenues - reflecting a deep-seated concern that the facility's practices had crossed from inadequacy into actionable risk.
In summary, Brighton House appears to be a place of two parallel narratives. For some residents and their families, it delivers compassionate staff, effective rehabilitation, and a comfortable environment with engaging activities. For others, the experience is marked by operational failures, safety concerns, and significant communication gaps that fuel fear and mistrust. The contrasts are sharp: praise and gratitude on one hand, and alarm and calls for investigation on the other. The spectrum suggests a facility with potential strengths in staff dedication and therapy, but with critical quality and safety issues that require substantial attention, oversight, and sustained improvement to align with the expectations of those who place their loved ones in its care.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brighton House Rehabilitation & Nursing Center in Brighton, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts an array of amenities including a beauty salon for pampering, cable or satellite TV for entertainment, a fully furnished facility for convenience, a fitness room for exercise, and a gaming room for recreation. Residents can enjoy the serene outdoor space in the garden and have access to high-speed internet with Wi-Fi.
The community takes pride in providing excellent care services round-the-clock. With a 24-hour call system and supervision, residents can feel safe knowing that help is always available. Staff members are trained to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their required medication on time. The mental wellness program focuses on promoting emotional well-being among residents.
Dining at Brighton House is nothing short of exceptional. The community caters to special dietary restrictions and offers restaurant-style dining where residents can enjoy delicious meals prepared by the skilled culinary team. The community also arranges transportation for non-medical purposes as well as transportation to doctors' appointments.
Residents at Brighton House have access to an abundance of nearby facilities and attractions. There are multiple cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals located conveniently close by. Additionally, the community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities for the enjoyment and engagement of its residents.
Overall, Brighton House Rehabilitation & Nursing Center provides a warm and welcoming environment where residents can receive personalized care while enjoying a fulfilling lifestyle surrounded by convenient amenities and nearby attractions.
Brighton House Rehabilitation & Nursing Center is located at 170 Corey Road, Brighton, MA 02135 in Suffolk County, Massachusetts
Brighton House Rehabilitation & Nursing Center on seniors.fyi includes 7 photos including images showing interior, windows, lounge, dining, decor, plant, physical therapy, rehabilitation, and more.
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Interior
Decor
Windows
Outdoor
Exercise Equipment
Lounge
