Merrimack Valley Health Center in Amesbury, MA
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Information last verified:
22 Maple Street, Amesbury, MA 01913
For more information about senior living options: (844) 490-3973
The physical therapists seemed good. The care of each patient is not lacking, and patients are safe and healthy. The staff are the best; they are kind, friendly, and have great attitudes. They keep the place very clean. She is safe, well taken care of, and happy where she lives, and she laughs with friends and staff. The staff make visitors feel like family. Residents have made friends with each other.
They are unhappy with how residents are treated. They are mortified by odors and the lack of fresh air, and allege staff allowed humiliating behavior toward a patient. They claim there is little real care and nursing due to understaffing. They say some staff were rude and unresponsive to patient needs. They warn others not to send their loved ones there. They describe the facility as outdated with limited privacy and shared bathrooms. They recount cases of harm and death tied to delays in care, suggesting the place should be shut down.Merrimack Valley Health Center in Amesbury, MA is best suited for families seeking a budget-conscious option for a loved one who needs modest assistance and can participate in a social, community-oriented daily routine. This setting can work for a short-term rehab plan or for residents who require occasional supervision rather than around-the-clock medical management. It may deliver some companionship and relief through a few engaged staff members and a PT team that can facilitate meaningful progress for those who are relatively independent but need help with mobility. However, it is not a reliable home for anyone with high-acuity medical needs, complex nursing requirements, or a need for consistent, proactive clinical oversight. The cost attraction rings loud, but the practical reality is that day-to-day care varies in a way that makes this choice best suited for families who can vigilantly monitor care and advocate on behalf of a loved one.
Those who should consider alternatives are families facing ongoing medical complexity, frequent care coordination needs, or safety concerns that require consistent nursing presence. If a loved one depends on reliable medication administration, timely responses to call bells, routine physician communication, and transparent family updates regarding health changes, this community typically falls short. Additionally, families seeking modernized facilities, private rooms, and robust infection control beyond what is described as routine may want to look elsewhere. For residents who require urgent escalation of medical needs or who would benefit from a facility with higher staffing ratios and more seamless handoffs between clinicians and caregivers, it is prudent to explore other options before committing.
On the upside, the strongest concrete pro is that physical therapy can be a bright spot when available, with some residents moving forward under skilled rehab support. A number of staff members are described as kind, friendly, and genuinely caring, and there are accounts of residents forming friendships and enjoying small moments of positive interaction with the care team. The cleanliness and overall effort of some caregivers bring a sense of order and safety in certain units, and for a few families this creates a reasonable level of comfort. These consistencies hint at an underlying commitment among a subset of workers to do right by residents, even amid systemic strain. Yet these positives are unevenly distributed, and they do not erase the pervasive concerns that shape the overall assessment.
The critical drawbacks overshadow any positives. Understaffing is a recurring theme, with impatient or overwhelmed teams that struggle to respond promptly to needs, collaborate effectively with families, or maintain rigorous monitoring. Communication gaps between staff and families, whether about health changes, daily routines, or discharge plans, appear frequent and distressing. Privacy is often compromised by shared rooms and crowded environments, with practical implications for dignity and personal control. Physical safety issues surface in multiple narratives, including falls, inadequate supervision, and calls for facility updates that have not consistently materialized. Reports of subpar medical attention, delayed hospital transfers, and a lack of timely family notification during emergencies culminate in a picture of risk rather than reassurance. Critical reviews also point to lingering infrastructure flaws, dated bathrooms, insufficient safety equipment, and, in some cases, questionable water quality, creating further concerns about everyday well-being and infection control. The overall impression is of a place living on the edge of reliability, where good intentions by individual staff cannot consistently translate into dependable, comprehensive care.
When weighing the pros against the cons, the balance tips toward caution. The presence of caring staff and some effective rehabilitation support cannot compensate for ongoing staffing instability, inconsistent communication, and serious safety and medical-management gaps. The positive anecdotes imply that, with adequate oversight and stronger systems, residents can experience meaningful daily life and respectful interactions. Yet the recurring negative experiences argue that the facility operates in a way that makes sustained long-term residence risky for anyone with modest-to-high care needs. In practical terms, families should treat this center as a possible stopgap or transitional option rather than a dependable long-term home, and they should approach it with a firm plan for regular oversight, explicit care goals, and clear expectations about clinician involvement and family updates.
For families considering Merrimack Valley Health Center, a disciplined approach is essential. Prospective residents and guardians should request a detailed staffing plan, including nurse-to-resident ratios by shift, the on-site physician schedule, and a formal communication protocol for health changes and hospital transfers. Visiting multiple times at varied hours to observe care dynamics, asking to review recent care plans, and speaking with current residents about their daily experiences will reveal how consistent the actual environment is with the promises in marketing materials. If choosing this center, establish a proactive caregiving alliance: designate a point person for daily communication, insist on timely updates after any medical event, and set concrete expectations for mobility support, bathroom privacy, and fall prevention measures. For others, especially those prioritizing robust medical oversight, modern facilities, or strong infection-control practices, it is wise to search for alternatives that demonstrate higher staffing stability and a track record of transparent, family-centered care.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Merrimack Valley Health Center is an assisted living community located in Amesbury, MA. Our facility offers a wide range of amenities to ensure our residents' comfort and enjoyment. We have a beauty salon for hair and nail care, as well as cable or satellite TV for entertainment. Community operated transportation is available for our residents to access local services and appointments. Our computer center allows residents to stay connected online, while our fitness room promotes an active lifestyle. All of our apartments come fully furnished and include private bathrooms.
Our dining options are designed to provide restaurant-style meals that cater to special dietary restrictions. We also offer kitchenettes in each apartment for those who prefer to prepare their own meals. Housekeeping services are provided to keep our residents' living spaces clean and comfortable.
At Merrimack Valley Health Center, we prioritize the health and wellness of our residents. Our 24-hour call system ensures that assistance is always readily available, and our staff provides 24-hour supervision to ensure safety and security. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided by trained professionals.
Our community promotes mental wellness through various programs and activities. Residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available for any additional needs or requests.
For convenience, we have several cafes, parks, pharmacies, physicians' offices, restaurants nearby within walking distance or a short drive away from our community. Additionally, transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
We provide a warm and comfortable environment where seniors can enjoy an active lifestyle while receiving the care they need at Merrimack Valley Health Center.
Merrimack Valley Health Center is located at 22 Maple Street, Amesbury, MA 01913 in Essex County, Massachusetts
Merrimack Valley Health Center on seniors.fyi includes 6 photos including images showing dining, interior, bedroom, windows, trees, road, outdoors, physical therapy, and more.
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Exercise Equipment
Salon
